WIT Software v. Talkdesk, Inc.

CourtDistrict Court, D. Delaware
DecidedMay 15, 2023
Docket1:23-cv-00094
StatusUnknown

This text of WIT Software v. Talkdesk, Inc. (WIT Software v. Talkdesk, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Delaware primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
WIT Software v. Talkdesk, Inc., (D. Del. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF DELAWARE

WIT SOFTWARE, CONSULTORIA E § SOFTWARE PARA A INTERNET MOVEL, § S.A., § §

Plaintiff, § Civil Action No. 23-94-WCB §

v. §

§

TALKDESK, INC., § §

Defendant. §

MEMORANDUM OPINION AND ORDER

Plaintiff WIT Software, Consultoria E Software Para A Internet Movel, S.A., (“WIT”) brought this action against defendant Talkdesk, Inc.,1 alleging breach of contract, trade secret misappropriation, copyright infringement under Portuguese law, and several other common law claims. Dkt. No. 1. Before filing an answer, Talkdesk filed a motion to dismiss the complaint under the doctrine of forum non conveniens and for failure to state a claim under Federal Rule of Civil Procedure 12(b)(6). Dkt. No. 7. WIT filed an answering brief, Dkt. No. 22, and Talkdesk replied, Dkt. No. 25. I held oral argument on the present motion on May 11, 2023. For the reasons set forth below, the motion is GRANTED.

1 “Talkdesk” will be used to refer to the defendant, Talkdesk, Inc., which is an American company incorporated in Delaware with its corporate headquarters in San Francisco, California. “Talkdesk Portugal” will be used to identify the Portuguese company that is a wholly owned subsidiary of Talkdesk, Inc. Talkdesk asserts that 98 percent of all the developers and engineers who build and work on Talkdesk’s products are located outside the U.S., with roughly 80 percent located in Portugal. Dkt. No. 11 ¶ 4. Neither Talkdesk nor Talkdesk Portugal have any employees or offices in Delaware. Id. I. Background WIT’s allegations relate to a series of events that occurred following a meeting between representatives of WIT and Talkdesk in 2018.2 WIT is a Portuguese software company that develops technology for use in the telecommunications industry. One of WIT’s software products

is called “Rich Communications Service (RCS).” Talkdesk is a Delaware corporation that sells business phone systems, including a product called the “Talk Desk Phone.” In May 2018, WIT and Talkdesk representatives met to discuss a possible business relationship between the two companies. The discussions between WIT and Talkdesk focused on WIT’s RCS product. As part of those discussions, the Talkdesk representatives requested that the parties enter into a non-disclosure agreement. That agreement was executed on May 18, 2018. The agreement provided that any party who received proprietary or confidential information would be prohibited from disclosing that information for five years from the disclosure of the information. Dkt. No. 1-1 ¶ 1. The agreement also provided that, until two years after the last disclosure of confidential information, “neither party will encourage or solicit any employee or consultant of

the other party to leave that other party for any reason.” Id. ¶ 4. WIT alleges that it provided Talkdesk with confidential information throughout May 2018 and that the last date on which it provided that information was June 4, 2018. Dkt. No. 1 ¶ 20. After meeting with WIT and receiving certain of WIT’s allegedly confidential information, Talkdesk elected not to pursue a business relationship with WIT. WIT alleges that Talkdesk has breached the non-disclosure agreement in two respects. First, WIT alleges that Talkdesk used WIT’s confidential and proprietary information “to create

2 Unless otherwise noted, the facts in this section are described as they are recited in WIT’s complaint, Dkt. No. 1. its ‘Talk Desk Phone’ system,” and its “Human-in-the-loop” product, id. ¶¶ 30, 40–42.3 Second, WIT alleges that Talkdesk Portugal hired 35 former employees of WIT, many of whom were “solicited . . . between June 4, 2018 and June 4, 2020.” Id. ¶¶ 24–29. In addition to its breach of contract claim (“Count I”), WIT has brought several other

related claims against Talkdesk. Those claims are for: breach of the implied covenant of good faith and fair dealing (“Count II”); conversion (“Count III”); fraudulent misrepresentation (“Count IV”); tortious interference with contract (“Count V”); trade secret misappropriation under the Defend Trade Secrets Act (“DTSA”), 18 U.S.C. § 1836 (“Count VI”); trade secret misappropriation under the Delaware Uniform Trade Secrets Act (“DUTSA”), 6 Del. C. § 2001 et seq. (“Count VII”); and copyright infringement under Portuguese Law 82/2021 (“Count VIII”). Talkdesk has moved to dismiss each count. II. Legal Standard Under the doctrine of forum non conveniens, “a federal district court may dismiss an action on the ground that a court abroad is the more appropriate and convenient forum for adjudicating

the controversy.” Sinochem Int’l Co. v. Malaysia Int’l Shipping Corp., 549 U.S. 422, 425 (2007). The doctrine operates essentially as “a supervening venue provision, permitting displacement of the ordinary rules of venue when, in light of certain conditions, the trial court thinks that jurisdiction ought to be declined.” Id. at 429 (quoting Am. Dredging Co. v. Miller, 510 U.S. 443, 453 (1994)). It is the movant’s burden to demonstrate that a dismissal for forum non conveniens is warranted. Bhatnagar v. Surrendra Overseas Ltd., 52 F.3d 1220, 1226 (3d Cir. 1995).

3 Talkdesk asserts that it does not have a product called “Human-in-the-loop,” but suggests that WIT may be referring to a Talkdesk product called “Talkdesk AI Trainer.” Dkt. No. 8 at 3 n.2. III. Discussion Talkdesk’s motion proposes two independent grounds for dismissal: forum non conveniens and Rule 12(b)(6). I will grant the motion to dismiss under the doctrine of forum non conveniens. For that reason, I do not reach the Rule 12(b)(6) issue.

Talkdesk argues that this action should be dismissed because Portugal is the more appropriate and convenient forum for litigating the case. In general, Talkdesk argues that many of the witnesses and documents that are relevant to this case are in Portugal, that much of the evidence will need to be translated into English from Portuguese, and that Portuguese law applies to at least some of WIT’s claims. WIT disagrees, arguing that Portugal is not an adequate alternative forum and that Delaware is the proper forum for litigating the present dispute. In deciding a motion to dismiss for forum non conveniens, the district court must first determine whether an adequate alternative forum can entertain the case. Eurofins Pharma US Holdings v. BioAlliance Pharma SA, 623 F.3d 147, 160 (3d Cir. 2010). If so, the court must next determine “the appropriate amount of deference to be given the plaintiff’s choice of forum.” Id.

Finally, the court must “balance the relevant public and private interest factors” and determine whether those factors “weigh heavily on the side of dismissal.” Trotter v. 7R Holdings LLC, 873 F.3d 435, 442–43 (3d Cir. 2017) (citations omitted); see generally Gulf Oil Corp. v. Gilbert, 330 U.S. 501, 508–09 (1947). A. Whether Portugal Is an Adequate Alternative Forum For purposes of the first prong of the forum non conveniens inquiry, an adequate alternative forum is one in which the defendant is amenable to process and the plaintiff’s claims are cognizable. Kisano Trade & Inv. Ltd. v. Lemster, 737 F.3d 869, 873 (3d Cir. 2013). Talkdesk has met its burden of showing that Portugal is an adequate alternative forum.

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