WINTER PARK HOSPITALITY, LLC D/B/A QUALITY INN & SUITES v. ON TARGET STAFFING, LLC

District Court of Appeal of Florida·Decided September 8, 2025·No. 6D2024-1525·Published

Opinion

SIXTH DISTRICT COURT OF APPEAL STATE OF FLORIDA

Case No. 6D2024-1525

Lower Tribunal No. 2022-CA-008858

WINTER PARK HOSPITALITY, LLC, d/b/a QUALITY INN & SUITES,

Appellant,

v.

ON TARGET STAFFING, LLC,

Appellee.

Appeal pursuant to Fla. R. App. P. 9.130 from the Circuit Court for Orange County.

A. James Craner, Judge.

September 8, 2025

MOE, A.G., Associate Judge.

Winter Park Hospitality, LLC (“WPH”) appeals a single order, the denial of its motion to set aside default and default judgment. Yet most of the arguments raised in its Initial Brief address the merits of the trial court’s order entering a default final judgment against WPH based on its failure to retain new counsel in the time provided by the trial court’s order. Because WPH failed to timely appeal that order, it is not properly before us. Instead, our review is limited to the trial court’s order

dated June 5, 2024, which denied WPH’s motion to set aside on the grounds of excusable neglect. Finding no error as to that order, we affirm.

I.

WPH operates a Quality Inn & Suites in Orange County, Florida. It contracted with Appellee On Target Staffing, LLC (“On Target”) for staffing services. In 2022, On Target sued WPH for, among other things, breach of contract based on WPH’s alleged failure to pay On Target the amounts due under the contract.

During that litigation, WPH was defaulted twice. The first time, WPH was defaulted by the clerk. The second time, the default was entered by the court as a sanction for WPH’s failure to comply with an order directing WPH to retain counsel. Context matters, so even though it is only the court’s denial of WPH’s motion to set aside the second default and the default final judgment that is before us here, we discuss the circumstances surrounding both defaults.

A.

The first default was entered by the clerk when WPH failed to timely respond to the complaint. When it moved to set aside the clerk’s default, WPH represented that its failure to respond to the complaint was attributable to excusable neglect. WPH supported the motion with a sworn affidavit of its general manager. The general manager took responsibility for the error, explaining that he failed to follow certain “corporate practices and procedures” of WPH relating to the retention of

counsel. He explained that the corporate practices and procedures of WPH are necessary because WPH’s owner resides in the city of Abu Dhabi in the United Arab Emirates. The general manager was “under the mistaken understanding” that the owner of WPH would retain counsel for WPH. He learned that his understanding was mistaken when the owner called him to confirm whether counsel had been retained.

The general manager explained in his affidavit that he decided to go to the courthouse in person to obtain an extension of time. While there, he learned that he “was unable to obtain an extension myself.”

More than a week after learning that it was his job to retain counsel, the general manager called an attorney. In that conversation, the attorney informed him that a clerk’s default had been entered. The general manager claimed that this “was the first time [WPH] obtained knowledge that a clerk’s default had been entered against [WPH].”

WPH filed a motion to set aside the default. In the motion, WPH maintained that due to the general manager’s “inexperience, unfamiliarity, and misunderstanding as to [WPH]’s practices and procedures with respect to retaining counsel to represent [WPH] in Florida lawsuits,” there was a breakdown in WPH’s procedures that led to the entry of the clerk’s default. On review of the motion and

supporting affidavits, the trial court granted the first motion to set aside and the case proceeded.

B.

Nearly eighteen months1 into the case, a mediation was held. For reasons not clear in the record, the trial had already been continued once. The mediation was set for March 6, 2024, with a one-day non-jury trial scheduled for March 24, 2024.2 Mark Mazen, WPH’s vice president, attended the mediation along with WPH’s counsel.

At the mediation, On Target produced for the first time certain documents that WPH requested in discovery. 3 A disagreement emerged between WPH and its attorneys about the impact of those documents on WPH’s trial strategy. The mediation resulted in an impasse. Displeased with their advice about the documents, WPH then chose to fire its lawyers.

1 Under Rule 2.250(a)(1)(B)(2), twelve months is “the presumptively reasonable time period for the completion” of non-jury civil cases in the trial courts and “most cases should be completed” within that time. See Fla. R. Gen. Prac. & Jud. Admin. 2.250(a)(1)(B).

2 The case was initially set for a non-jury trial on December 4, 2023. For reasons unclear from the record, just before the November 2023 pretrial conference the court entered an order that re-set the non-jury trial for March 25, 2024.

3 Under the trial order, discovery remained open until the day before the pretrial conference.

Arguing that withdrawal was now mandatory in light of the discharge, WPH’s counsel moved to withdraw. In support of the motion, WPH’s counsel filed WPH’s written consent to the withdrawal. Mr. Mazen signed the consent on behalf of WPH. WPH was notified of both the motion and the hearing on the motion, but nothing in the record suggests that WPH chose to attend the hearing.

The record provided to us does not include a transcript of the hearing on the motion to withdraw. Nevertheless, the necessary details are evident from the record. The court granted the motion to withdraw, continued the trial for a second time, and although WPH’s withdrawing counsel asked for thirty days to seek new counsel, the court granted only ten. The court was explicit that the ten-day deadline included both the deadline to hire new counsel and the deadline for new counsel to enter an appearance. It warned WPH of sanctions if it failed to timely comply. Forecasting that sanctions may include “the striking of pleadings,” the court directed the setting of a status conference promptly after WPH’s deadline. WPH’s withdrawing counsel prepared the written order, which listed numerous individuals designated to receive notices on behalf of WPH, including Mr. Mazen and an individual named Sterling Scott Willis.

The written order directed that “WPH shall retain new counsel who shall file a Notice of Appearance within ten (10) days of the date of this Order.” It warned that “[i]f WPH does not timely retain new counsel who makes an appearance on its

behalf within the time frame set forth in this Order, then the Court will assume that WPH is no longer interested in participating in these proceedings, and the Court may enter an appropriate sanction as a result.” Further, the written order explained that the case management conference was necessary to address “the status of WPH’s retaining new counsel and to set the trial in this matter.” According to the certificate of service, a copy of the order granting the motion to withdraw was sent to eight recipients affiliated with WPH, including Mr. Willis and Mr. Mazen.

As directed, On Target noticed a case management conference for 8:30 a.m.

on April 2, 2024. According to the certificate of service, notice of the case management conference was sent to WPH through Mr. Willis.

When the court conducted the case management conference, no one appeared on behalf of WPH. On review of the file, the court determined that WPH failed to comply with the requirement to retain counsel. Consistent with its warning that it would “assume that WPH is no longer interested in participating in these proceedings,” the court entered a judicial default against WPH.

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