Window World of Baton Rouge, LLC v. Window World, Inc.; Window World of St. Louis, Inc. v. Window World, Inc.

2018 NCBC 99
Procedural entryThis page is a short order in Window World of Baton Rouge, LLC v. Window World, Inc.; Window World of St. Louis, Inc. v. Window World, Inc.. Read the opinion of the Court — 2019 NCBC 53
North Carolina Business Court·Decided September 26, 2018·No. 15-CVS-1 & 15-CVS-2·Published

Opinion

Window World of Baton Rouge, LLC v. Window World, Inc.; Window World of St. Louis, Inc. v. Window World, Inc., 2018 NCBC 99.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE SUPERIOR COURT DIVISION WILKES COUNTY 15 CVS 1

WINDOW WORLD OF BATON ROUGE, LLC; WINDOW WORLD OF DALLAS, LLC; WINDOW WORLD OF TRI STATE AREA, LLC; and JAMES W. ROLAND,

Plaintiffs, ORDER AND OPINION ON WINDOW WORLD DEFENDANTS’ MOTION TO v. COMPEL PLAINTIFFS TO PRODUCE WINDOW WORLD, INC.; WINDOW DOCUMENTS SUPPORTING THEIR WORLD INTERNATIONAL, LLC; ALLEGED DAMAGES, MOTION TO and TAMMY WHITWORTH, COMPEL PLAINTIFFS AND/OR METRICWISE, INC. TO PRODUCE Defendants. DOCUMENTS OR PROVIDE TESTIMONY, AND MOTION TO STRIKE PLAINTIFFS’ OBJECTIONS TO THIRD-PARTY SUBPOENAS

WILKES COUNTY 15 CVS 2

WINDOW WORLD OF ST. LOUIS, INC.; WINDOW WORLD OF KANSAS CITY, INC.; WINDOW WORLD OF SPRINGFIELD/PEORIA, INC.; JAMES T. LOMAX III; JONATHAN GILLETTE; B&E INVESTORS, INC.; WINDOW WORLD OF NORTH ATLANTA, INC.; WINDOW WORLD OF CENTRAL ALABAMA, INC.; MICHAEL EDWARDS; MELISSA EDWARDS; WINDOW WORLD OF CENTRAL PA, LLC; ANGELL P. WESNERFORD; KENNETH R. FORD, JR.; WORLD OF WINDOWS OF DENVER, LLC; RICK D. ROSE; CHRISTINA M. ROSE; WINDOW WORLD OF ROCKFORD, INC.; WINDOW WORLD OF JOLIET, INC.; SCOTT A. WILLIAMSON; JENNIFER L. WILLIAMSON; BRIAN C. HOPKINS; WINDOW WORLD OF LEXINGTON, INC.; TOMMY R. JONES; JEREMY T. SHUMATE; WINDOW WORLD OF PHOENIX LLC; JAMES BALLARD; and TONI BALLARD,

Plaintiffs,

v.

WINDOW WORLD, INC.; WINDOW WORLD INTERNATIONAL, LLC; and TAMMY WHITWORTH, individually and as trustee of the Tammy E. Whitworth Revocable Trust,

Defendants.

1. THIS MATTER is before the Court upon the following motions in the

above-captioned cases: (i) Defendants Window World, Inc. and Window World

International, LLC’s (together, the “Window World Defendants”) Motion to Compel

Plaintiffs to Produce Documents Supporting Their Alleged Damages (the “Damages

Motion to Compel”); (ii) the Window World Defendants’ Motion to Compel Plaintiffs

and/or MetricWise, Inc. (“MetricWise”) to Produce Documents or Provide Testimony

(the “MetricWise Motion to Compel”); and (iii) the Window World Defendants’ Motion

to Strike Plaintiffs’ Objections to Third-Party Subpoenas as those objections relate to

MetricWise (the “Motion to Strike”) (collectively, the “Motions”).

2. By orders dated April 20, June 6, June 19, and July 25, 2018, the Court

established briefing schedules on the Motions and scheduled a hearing on the Motions

for August 22, 2018 (the “August 22 Hearing”), at which all parties, as well as non- party MetricWise, were represented by counsel.1 After reviewing the Motions, the

briefs in support of and in opposition to the Motions, the relevant materials associated

with the Motions, and the arguments of counsel at the August 22 Hearing, the Court,

in the exercise of its discretion and for good cause shown, hereby rules upon the

Motions as set forth below.

Brooks, Pierce, McLendon, Humphrey & Leonard LLP, by Charles E. Coble, Robert J. King III, Benjamin R. Norman, Jeffrey E. Oleynik, and Andrew L. Rodenbough, and Keogh Cox & Wilson, Ltd., by Richard W. Wolff, John P. Wolff, III, and Virginia J. McLin, for Plaintiffs Window World of Baton Rouge, LLC, Window World of Dallas, LLC, Window World of Tri State Area LLC, James W. Roland, Window World of St. Louis, Inc., Window World of Kansas City, Inc., Window World of Springfield/Peoria, Inc., James T. Lomax III, Jonathan Gillette, B&E Investors, Inc., Window World of North Atlanta, Inc., Window World of Central Alabama, Inc., Michael Edwards, Melissa Edwards, Window World of Central PA, LLC, Angell P. Wesnerford, Kenneth R. Ford, Jr., World of Windows of Denver, LLC, Rick D. Rose, Christina M. Rose, Window World of Rockford, Inc., Window World of Joliet, Inc., Scott A. Williamson, Jennifer L. Williamson, Brian C. Hopkins, Window World of Lexington, Inc., Tommy R. Jones, Jeremy T. Shumate, Window World of Phoenix LLC, James Ballard, and Toni Ballard.

Manning, Fulton & Skinner, P.A., by Michael T. Medford, Judson A. Welborn, Natalie M. Rice, and Jessica B. Vickers, and Laffey, Leitner & Goode LLC, by Mark M. Leitner, Joseph S. Goode, Jessica L. Farley, Sarah E. Thomas Pagels, and John W. Halpin, for Defendants Window World, Inc. and Window World International, LLC.

1 At the August 22 Hearing, the Court also heard arguments on (i) the Window World Defendants’ Motion to Compel Discovery from Non-Parties TriMark Solutions, LLC and Randy Goins, (ii) the Window World Defendants’ Motion to Strike Plaintiffs’ Objections to Third Party Subpoenas as those objections related to TriMark and Goins, (iii) Plaintiffs’ Motion to Compel Production of Board Member Emails, (iv) Plaintiffs’ Motion for Finding Waiver of the Attorney-Client Privilege and Work-Product Doctrine as to Certain Topics, and (v) Plaintiffs’ Motion to Compel and Motion for Sanctions for Defendants’ Wrongful Assertions of Privilege. The Court resolved motions (i), (ii), and (iii) by orders dated August 28, 2018 and September 11, 2018. The Court will resolve motions (iv) and (v) by separate order. Bell, Davis & Pitt, P.A., by Andrew A. Freeman and Alan M. Ruley, for Defendant Tammy Whitworth.

Bledsoe, Chief Judge. I.

PROCEDURAL AND FACTUAL BACKGROUND

3. The pertinent procedural and factual background of these matters is set out

more fully in Window World of Baton Rouge, LLC v. Window World, Inc., 2017 NCBC

LEXIS 60, at *4 (N.C. Super. Ct. July 12, 2017), Window World of Baton Rouge, LLC

v. Window World, Inc., 2016 NCBC LEXIS 82, at *5 (N.C. Super. Ct. Oct. 25, 2016),

and Window World of St. Louis, Inc. v. Window World, Inc., 2015 NCBC LEXIS 79,

at *2 (N.C. Super. Ct. Aug. 10, 2015). The Court recites only those facts necessary for

the determination of the Motions.

4. Defendant Window World, Inc. (“Window World”) is in the business of

selling and installing windows, doors, and siding. It operates several store locations

and also franchises its business around the country. Plaintiffs in these actions are

various Window World franchisees. According to Plaintiffs, Defendant Window

World International, Inc. is an entity Defendant Tammy Whitworth created to receive

Window World’s intellectual property in a scheme to enrich herself and defraud

Window World’s creditors.

5. The Window World Defendants assert that MetricWise, a customer

relationship management software-as-a-service provider that furnishes sales and

lead information for use by certain Plaintiffs, has information concerning Plaintiffs’

businesses that is relevant to Plaintiffs’ alleged damages. 6. Through both the Damages Motion to Compel and the MetricWise Motion to

Compel, the Window World Defendants seek information regarding Plaintiffs’ alleged

damages. Specifically at issue are Plaintiffs’ alleged money damages arising from the

following causes of action: (i) breach of contract, (ii) breach of the covenant of good

faith and fair dealing, (iii) fraud, (iv) negligent misrepresentation, (v) unfair and

deceptive trade practices under N.C. Gen. Stat. § 75-1.1, and (vi) unjust enrichment.

(Pls.’ Third Am. Compl., ¶¶ 245–85, ECF No. 252 (15 CVS 1), ECF No. 275 (15 CVS

2).)

7. Plaintiffs seek damages under three theories. First, through their claims

for breach of contract, breach of the covenant of good faith and fair dealing, and (in

the alternative) unjust enrichment, Plaintiffs seek the amounts they allege they

overpaid for windows, products, and services from vendors designated by the Window

World Defendants (the “Overpayment Damages”).

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