Winckel v. Von Maur, Inc.

652 N.W.2d 453, 2002 Iowa Sup. LEXIS 213, 2002 WL 31249953
CourtSupreme Court of Iowa
DecidedOctober 9, 2002
Docket00-1272
StatusPublished
Cited by13 cases

This text of 652 N.W.2d 453 (Winckel v. Von Maur, Inc.) is published on Counsel Stack Legal Research, covering Supreme Court of Iowa primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Winckel v. Von Maur, Inc., 652 N.W.2d 453, 2002 Iowa Sup. LEXIS 213, 2002 WL 31249953 (iowa 2002).

Opinion

CARTER, Justice.

Defendant, Von Maur, Inc., a department store in Cedar Rapids, appeals from an adverse judgment for actual and punitive damages in favor of plaintiff, Patricia Winckel. Plaintiffs claims grow out of a shoplifting charge that was later dismissed. She alleged claims based on false imprisonment, defamation, and malicious prosecution. The jury returned separate awards of actual and punitive damages against defendant under each of these theories. The court of appeals affirmed the awards for false imprisonment and defamation but reversed the award for malicious prosecution.

*456 After reviewing the record and considering the arguments presented, we vacate the decision of the court of appeals and affirm the district court’s judgment on the false-imprisonment and malicious-prosecution claims but reverse the judgment on the defamation claim. We remand the case to the district court for a new trial on the latter claim.

The evidence viewed most favorably to the plaintiff reveals that, on July 1, 1998, she was shopping at defendant’s store in Lindale Mall in Cedar Rapids. It was her intention to purchase birthday gifts for members of her family. She first went to the men’s wear department where she noticed a jewelry box about eight inches wide and four inches deep. It had a strip on the top suitable for engraving. Plaintiff was interested in purchasing the item, but only if the store could engrave it prior to the birthday of the intended recipient of the gift.

Plaintiff found no one in the men’s wear department from whom to inquire about engraving and, with the jewelry box in her hand, wandered through other departments in the store looking for help. While passing through cosmetics, she picked up a container of perfume for purposes of sampling it and possibly purchasing it as a gift for her daughter-in-law. Still clutching the perfume, she wandered into the adjacent sporting clothes area of the store with the thought that, if she could find a suitable gift in that department, she would not buy the perfume.

While holding the jewelry box and perfume in her hand, she inquired on a lingerie special order that she had placed with the store several weeks before. By this time, she had laid the perfume down on a counter and was carrying only the jewelry box. She and a clerk looked through an order book to check on the status of her lingerie order. While conversing with the clerk about the order, she accidentally struck the jewelry box against the counter and, in an effort to protect it, asked if she could have a shopping bag to put it in. A shopping bag was presented to her in the presence of two Von Maur clerks in the lingerie area, and in their presence, plaintiff placed the jewelry box in the bag.

After satisfying herself with respect to the lingerie order, plaintiff continued through the store carrying the jewelry box in the shopping bag. She picked out two pairs of socks, which she carried in her hands. She retraced her steps to the place where she had left the perfume bottle on a counter. She took the perfume in her hand and proceeded to select a small bracelet and a pair of earrings for her gift-shopping needs and added these items to what she' was carrying in her hands. When she walked near the shoe department, she noticed a pair of tennis shoes that she wished to try on and sat down on a couch in the area. She placed her purse on the floor beside her. She also placed the shopping bag containing the jewelry box on the floor, and then placed all of the items in her hands in the bag. At this point, she was approached by a store security officer who led her to the manager’s office.

Plaintiff testified that in the manager’s office, the store security officer, in the presence of two other store employees, retrieved all of the items from the shopping bag and arranged for other store personnel to call the police. Plaintiff further testified that, in the presence of the other store employees, the store security officer opened plaintiffs purse, emptied the contents on a table, and implied that certain items may have been stolen from other stores. When plaintiff denied this, the security officer called her a liar. The security officer also confiscated plaintiffs Von Maur credit card and served her with *457 a criminal trespass notice, barring her from future entry of any Von Maur store. When the police arrived, they interviewed the store security officer and had her execute a criminal complaint for filing with a magistrate under Iowa Rule of Criminal Procedure 2.2(1). The complaint charged plaintiff with fourth-degree theft in violation of Iowa Code section 714.2(4) (1997), a serious misdemeanor. They then arrested plaintiff, handcuffed her and took her to the Linn County jail, where she was detained until she could post bond for her release.

Evidence presented by defendant indicated that a clerk became suspicious of plaintiff when she carried the perfume away from the cosmetic counter because she had taken a customer sampling container, which was not for sale and which, according to store employees, was clearly marked as such. This suspicion produced a call to a store security officer who said she followed plaintiff around the store for nearly an hour before concluding that plaintiff was concealing merchandise in the shopping bag with the intention of not paying for it. The store security officer denied that she had at any time looked into plaintiffs purse.

The jury returned special verdicts awarding plaintiff $10,000 for actual damages and $25,000 as punitive damages for false imprisonment; $50,000 for actual damages and $100,000 as punitive damages for defamation; and $5000 for actual damages and $20,000 as punitive damages for malicious prosecution. It found that the conduct giving rise to the punitive damages was directed specifically at plaintiff. The court of appeals sustained the awards for false imprisonment and defamation and reversed the award for malicious prosecution. We will separately consider the parties’ claims under these three theories of recovery. Other facts that bear on the issues will be discussed in our consideration of the legal issues presented.

I. The False-imprisonment Claim.

The district court instructed the jury on false imprisonment as follows:

INSTRUCTION NO. 20
You are instructed that the privilege afforded a store manager to temporarily detain a person for the purposes of investigating a suspected theft exists only where such store manager acted with probable cause based on reasonable grounds to suspect that the person detained was committing a theft.

The jury was also instructed:

INSTRUCTION NO. 19
A person’s belief is reasonable if it is based on reasonable trustworthy information about the facts and circumstances which would allow a reasonably careful person to believe a crime had been committed.
Whether an arrest is based on a reasonable belief is determined by the circumstances existing and known to the defendant when the arrest was made, and not later investigation of the facts or the outcome of later criminal charges.

The court of appeals decided that plaintiffs evidence presented a jury issue on her false-imprisonment claim.

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Bluebook (online)
652 N.W.2d 453, 2002 Iowa Sup. LEXIS 213, 2002 WL 31249953, Counsel Stack Legal Research, https://law.counselstack.com/opinion/winckel-v-von-maur-inc-iowa-2002.