Williams v. State Farm Mutual Automobile Insurance Co.

CourtDistrict Court, N.D. Illinois
DecidedJuly 1, 2022
Docket1:20-cv-01121
StatusUnknown

This text of Williams v. State Farm Mutual Automobile Insurance Co. (Williams v. State Farm Mutual Automobile Insurance Co.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Williams v. State Farm Mutual Automobile Insurance Co., (N.D. Ill. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

ALTON WILLIAMS, BRANDON HERNDON, MARKUS TOLSON, JEFFREY FLOWERS, BROOKE CLUSE, VVONAKA RICHARDSON, and VERA DIXON, on behalf of themselves and all others similarly situated, No. 20-cv-01121 Plaintiffs, Judge Franklin U. Valderrama v. STATE FARM MUTUAL AUTOMOBILE INSURANCE CO., STATE FARM LIFE INSURANCE CO., STATE FARM FIRE AND CASUALTY CO., STATE FARM GENERAL INSURANCE CO., and STATE FARM BANK, F.S.B,

Defendants.

MEMORANDUM OPINION AND ORDER

Plaintiffs Alton Williams, Brandon Herndon, Markus Tolson, Jeffrey Flowers, Vvonaka Richardson, Vera Dixon and Brooke Cluse (collectively, Plaintiffs), all former or current State Farm Agents, have filed a two-count Amended Complaint against State Farm Mutual Automobile Insurance Co., State Farm Life Insurance Co., State Farm Fire and Casualty Co., State Farm General Insurance Co., and State Farm Bank, F.S.B. (collectively, State Farm), on behalf of themselves and a similarly situated class,1 alleging racial discrimination in violation of 42 U.S.C. § 1981

1The Class consists of “African Americans who work or worked for State Farm as Agents or Term Independent Contractor Agents.” R. 31, FAC ¶ 114. (Count I) and retaliation in violation of 42 U.S.C. § 1981 (Count II). R. 31, FAC.2 State Farm’s Motion to Dismiss the FAC pursuant to Federal Rule of Civil Procedure 12(b)(6) is before the Court. R. 38, Mot. Dismiss.

In this lawsuit, Plaintiffs allege that through a uniform set of firm-wide policies and practices, State Farm systematically discriminates against its African American Agents, resulting in lower pay, differential treatment, and higher rates of attrition for African American Agents. State Farm’s motion presents questions about the level of pleading required to survive a motion to dismiss with respect to the intent and causation elements of a Section 1981 racial discrimination claim. While a close

call, for the reasons that follow, the Court finds that Plaintiffs have done enough at this stage and denies State Farm’s motion to dismiss. Background

I. Facts3 A. Parties State Farm Mutual Automobile Insurance Company4 is a leading auto and home insurer in the United States. FAC ¶ 1. State Farm offers insurance and

2Citations to the docket are indicated by “R.” followed by the docket number or filing name, and where necessary, a page or paragraph citation.

3The Court accepts as true all of the well-pleaded facts in the FAC and draws all reasonable inferences in favor of Plaintiffs. Platt v. Brown, 872 F.3d 848, 851 (7th Cir. 2017).

4State Farm Mutual Automobile Insurance Company is the parent company of State Farm Life Insurance Company, State Farm Fire and Casualty Company, State Farm General Insurance Company, and State Farm Bank, F.S.B. FAC ¶ 7. financial products to customers through its network of agents across the United States. Id. ¶ 2. Plaintiffs are African American individuals who have worked as State Farm

Agents and State Farm Term Independent Contract Agents (TICA Agents). Plaintiff Alton Williams (Williams) worked as a State Farm Agent in Chicago’s north side from 1999 until he was terminated on December 31, 2017. FAC ¶¶ 8, 51, 52. Plaintiff Brandon Herndon (Herndon) worked as a State Farm Agent in the Houston area from 2010 until he was terminated in March 2017. Id. ¶¶ 9, 59. Plaintiff Markus Tolson (Tolson) worked as a State Farm Agent, also in the Houston area, from October 2009

until he was terminated in approximately August 2016. Id. ¶¶ 10, 21. Plaintiff Jeffrey Flowers (Flowers) worked as a State Farm Agent in Michigan from December 2002 until approximately December 2019. Id. ¶¶ 11, 79. Plaintiff Brooke Cluse (Cluse) became a TICA Agent in 2011, signed an Agent Agreement in 2013, and is currently working as a State Farm Agent in Houston. Id. ¶¶ 88–90. Plaintiff Vvonaka Richardson (Richardson) worked as a State Farm TICA Agent in Alabama from June 2019 until she was terminated in approximately July

2020. FAC ¶ 13. Plaintiff Vera Dixon (Dixon) worked as a State Farm TICA Agent in Virginia from June 2019 until she was terminated in approximately July 2020. Id. ¶¶ 14. B. State Farm’s Policies and Practices 1. TICA Program State Farm recruits African American individuals to join State Farm as agents

through its TICA program with the promise of lucrative business opportunities and careers. FAC ¶ 25. State Farm then requires TICA agents to invest substantial sums of their own money in rent, offices, marketing, sales leads, and hiring a team. Id. TICA Agents must complete a 17-week State Farm training course before they may open an agency and begin selling insurance. Id. ¶ 26. 2. Territory Assignments and “Race Matching”

State Farm disproportionately assigns non-African American Agents to territories and agency locations in more affluent areas, while relegating African American agents to areas with significantly less wealth. FAC ¶ 31. State Farm also engages in “race matching,” by assigning African American Agents to areas with higher African American and minority populations. Id. As a result, State Farm gives non-African American Agents a head start in their careers. When an agent retires or leaves State Farm, State Farm reassigns the agent’s

customers and existing insurance policies to other agents. FAC ¶ 35. Agents who receive these assignments gain the value of the policies and any financial products the customers may have and the ongoing commissions and opportunities to grow the customers’ accounts or to gain new customers through leads and referrals. Id. Due to State Farm’s policies and practices, African American agents are largely excluded from being assigned lucrative insurance policies. Id. 3. Discriminatory Compensation Policies and Practices State Farm provides substantial compensation to its Agents pursuant to a uniform, nationwide compensation policy and practice called the “Scorecard Bonus.”

FAC ¶ 40. Yet State Farm intentionally selects and relies on factors that disadvantage African Americans to calculate the Scorecard Bonus paid to agents. Id. State Farm uses commissions-based and cumulative-advantage systems to evaluate and compensate its agents. Id. ¶ 41. However, because State Farm steers African American Agents to less affluent territories or assigns them to territories in which the clientele matches the agents’ race, African American Agents are at a

disadvantage because many of their clientele cannot afford to purchase financial service products and purchase fewer or less expensive insurance products. Id. ¶ 42. Furthermore, State Farm targets African American Agents for compliance issues, thereby denying those agents the opportunity to offer financial products to their clients. Id. As a result, African American Agents are substantially less likely than non-African American Agents to meet the requirements of the Score Card Bonus policy. Id. ¶ 43.

4. Heightened Scrutiny State Farm also subjects African American agents to heightened scrutiny, holds them to higher compliance standards and, imposes greater discipline, including termination for alleged violations of State Farm policies. FAC ¶ 45. For instance, State Farm disproportionately denies or rescinds the right of African American agents to offer financial products. Id. ¶ 46. This restriction, in turn, limits an Agent’s compensation, ability to attract and maintain customers, and makes an agent ineligible to open a second agency location or receive policy assignments. Id.

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Williams v. State Farm Mutual Automobile Insurance Co., Counsel Stack Legal Research, https://law.counselstack.com/opinion/williams-v-state-farm-mutual-automobile-insurance-co-ilnd-2022.