Williams v. AT&T Mobility, LLC

District Court, E.D. North Carolina·Decided July 19, 2022·No. 5:19-cv-00475·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF NORTH CAROLINA WESTERN DIVISION No. 5:19-CV-00475-BO

Jason Williams,

Plaintiff,

v. Order

AT&T Mobility,

Defendant.

Well after the close of discovery and weeks after the motion-filing deadline, Jason Williams asks the court to compel AT&T Mobility to produce documents it claims are privileged. The court will deny this motion for two reasons. First, Williams’s motion is untimely. By filing his motion after the motions-filing deadline he not only violated the scheduling order, but he also violated this court’s local rules and its general practices. While he could remedy this issue by showing good cause for his untimely filing, he has not done so. Williams was aware of this privilege dispute months before the relevant deadlines passed and AT&T never waivered in its position that the documents were privileged. Second, Williams would not be entitled to the documents even if his motion was timely. The documents at issue were prepared at the direction of counsel in response to, in some cases, the strong possibility of litigation and, in another case, this lawsuit. So the documents are entitled to the protections of the attorney-client privilege and the work-product doctrine. And Williams cannot overcome these protections because he has not shown that the information he seeks was unavailable to him through other discovery tools. I. Background Cell phones use Subscriber Identity Module (SIM) cards to communicate with wireless carriers. The information transmitted by SIM cards also allow the wireless carrier to identify the phones on its network. Wireless carriers can modify the SIM card associated with a particular phone.

There are various legitimate reasons why a consumer may want to replace their phone’s SIM card. For example, a customer may want to “move their wireless number from one cell phone to another[.]” Compl. ¶ 25. Or they may want to switch cell phones but remain with the same wireless carrier. Id. There are also various illegitimate reasons why third parties would want to engage in a SIM swap without the cell phone owner’s knowledge. If third-party can have a victim’s SIM card associated with their cell phone, they can receive all the victims’ text messages and phone calls. Access to those communications would allow the third party to circumvent various security measures used to restrict access to the victim’s online accounts. This could include the victims’ financial accounts.

Williams claims that he suffered substantial losses after being the victim of a SIM swap. He blames AT&T for his losses, claiming the company lacked enough procedures to safeguard his account information. After filing their pleadings, the parties exchanged discovery requests. Among the requests Williams served in June 2020 was one seeking documents or communications related to actual or attempted changes to the SIM card associated with his account. Mem in Supp. Mot. to Compel. at 2. AT&T’s response to this request included account notes that showed “unauthorized changes to his SIM card made by AT&T employees and agents.” Id. Then, in mid-November 2021, Williams deposed Ray Hill, an AT&T employee. Id. Hill testified as AT&T’s corporate representative on its knowledge of Williams’s claims, his account, and his account notes. Id. As part of his testimony, Hill stated that an AT&T employee named Robert Arno might have more information on the SIM swap that impacted Williams’s account. Id.

A week after taking Hill’s deposition, Williams noticed Arno’s deposition. Id. He believed Arno could provide “factual information beyond what was in the account notes[.]” Id. at 3. He also asked AT&T to produce all documents related to its investigation into Williams’s claims. AT&T responded by telling Williams that much of what he sought was privileged information. It claimed that “much if not all” of Arno’s knowledge about the investigation into Williams’s claims was “privileged as attorney work product and attorney client [sic] privilege.” Id. It also claimed that its “internal investigative documents were privileged and not subject to discovery.” Id. In mid-February 2022, the company produced a privilege log containing three entries for documents related to its investigation into the SIM swap on Williams’s account. The first two entries on the log relate to a December 2018 investigation, and the remaining entry

involved a November 2019 investigation. About two weeks later, on the final day of the discovery period, Williams deposed Arno. Throughout the deposition, AT&T instructed Arno to not answer questions because, in the company’s view, the questions called for privileged information. Then, in mid-March 2022, Williams sent AT&T a letter outlining concerns he had over various discovery issues, including whether the documents listed on the privilege log were privileged. And he argued that even if they were, he was entitled to them because he had a substantial need for the investigations’ factual findings. AT&T was not persuaded by Williams’s arguments and stood by its claim that the documents were privileged. In a March 25, 2022 letter, the company’s counsel told Williams’s attorney, “If you would like to schedule a call to discuss these issues further by telephone, please suggest some convenient dates and times.” While the parties exchanged some voicemails about

discovery issues, they did not resolve the privilege issue before the March 30, 2022 motion-filing deadline. Williams’s attorney next reached out to his counterpart at AT&T on April 8, 2022. In response to Williams’s request to continue discussing the privilege issue, AT&T responded that since the motion-filing deadline passed, there was no longer anything to discuss on that topic. This motion followed about three weeks later.

II. Discussion A. Timeliness of Williams’s Motion AT&T argues that the court should deny Williams’s motion because it is untimely. The company points out that he did not make his motion until well after the discovery period ended and after the deadline to file all non-evidentiary motions. Williams responds that the course of conduct between the parties justifies its late filing. Williams’s motion must overcome three timeliness-based issues. First, it is well established in this district that, as a general matter, motions to compel must be filed before the end of the discovery period. See Spilker v. Medtronic, Inc., No. 4:13-CV-00076-H, 2015 WL 1643258, at *3 (E.D.N.C. Apr. 15, 2015); Davenport v. Elks, No. 5:13-CT-0209-BO & 5;12-CV-3203-BO, 2015

WL 7306446 (E.D.N.C. Nov. 19, 2015); Powell v. Kamireddy, No. 7:13-CV-00267-F, 2015 WL 333015, at *4 (E.D.N.C. Jan. 26, 2015); English v. Johns, No. 5:11-CT-3206-D, 2014 WL 555661, at *4 (E.D.N.C. Feb. 11, 2014), aff’d, 582 F. App’x. 229 (4th Cir. 2014); Sager v. Standard Ins. Co., No. 5:08-CV-628-D, 2010 WL 2772433, at* 1 (E.D.N.C. July 12, 2010). Second, the scheduling order required that the parties file all motions except for those relating to the admission of evidence no later than March 30, 2022. Dec. 21, 2021 Order, D.E 105. And third, the court’s local rules require that motions not directed at the admissibility of evidence be filed 30 days after

the close of discovery, which in this case was March 30, 2022. Local Civil Rule 7.1(a). There is no question that Williams’s motion was filed after each of these deadlines. So to have the court consider his motion, he must show good cause for his untimely filing. Fed. R. Civ. P. 16(b)(4) (“A schedule may be modified only for good cause and with the judge’s consent.”); Local Civil Rule 1.1 (“A judge or magistrate judge, for good cause and in his or her discretion, may alter these rules in any particular case.”).

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