William Duvall v. Texas Department of Human Services

CourtCourt of Appeals of Texas
DecidedApril 18, 2002
Docket03-01-00136-CV
StatusPublished

This text of William Duvall v. Texas Department of Human Services (William Duvall v. Texas Department of Human Services) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
William Duvall v. Texas Department of Human Services, (Tex. Ct. App. 2002).

Opinion

TEXAS COURT OF APPEALS, THIRD DISTRICT, AT AUSTIN

NO. 03-01-00136-CV

William Duvall, Appellant

v.

Texas Department of Human Services, Appellee

FROM THE DISTRICT COURT OF TRAVIS COUNTY, 98TH JUDICIAL DISTRICT NO. 98-08609, HONORABLE PAUL DAVIS, JUDGE PRESIDING

William Duvall sued the Texas Department of Human Services (“Department”)

pursuant to the Whistleblower Act (“Act”) and appeals a summary judgment the trial court granted

in favor of the Department. See Tex. Gov’t Code Ann. §§ 554.001-.010 (West 1994 & Supp. 2002).

We will affirm the judgment.

FACTUAL AND PROCEDURAL BACKGROUND

Duvall joined the Department in 1988 as a systems analyst in the Management

Information Systems division (“MIS”). In 1994, Duvall received the first in a series of subpar

performance evaluations that ended with his termination in 1998.1 During this period, he had varying

job assignments, working under several different supervisors within the Department. At the time his

whistleblower claim arose, Duvall was working as a cooperative performance standards compliance

1 The evaluations primarily cite a lack of cooperation, failure to follow instructions, and poor communication skills. Duvall does not dispute the accuracy of the evaluations. analyst. In this position, Duvall’s primary task was to compile data for the Customer Service

Response Time Report, also referred to as the 95th Percentile Report.2 The parties dispute the

significance of the report. The Department claims the report was simply an internal measurement tool

developed by MIS to identify trends and improve the response time of requests for information that

go through the computer network. According to the Department, the reports provide MIS with an

estimate of how long it takes for certain data retrieval transactions to occur, an example being a

request for information concerning welfare benefits. Duvall claims that the report was not only for

internal use, but was also sent to outside agencies.

In the spring of 1997, Duvall became concerned about what he believed were

inaccuracies in the statistical methods used by one of the Department’s divisions to compile the

response time report. Duvall alleges that the division was “throwing out” response times that fell

outside an expected, acceptable range. The Department contends that Duvall’s real complaint is

essentially that the response time figures were being reported to one decimal place instead of two,

an insignificant difference given the internal nature of the report and its use as simply a general gauge

of network performance. Duvall first noted his concerns with the response times to his supervisor

David Larsen in the spring of 1997. In September 1997, Duvall was transferred to a new supervisor,

Joyce English. Shortly after the transfer, Duvall received a written reprimand from English for

violating departmental work rules.3 On October 8, Duvall met with English to discuss his

2 According to the department of human services, “95th percentile” refers to its goal of completing ninety-five percent of computer network data transactions within a certain time frame. 3 The reprimand states that Duvall failed to follow English’s instructions to stop sending weekly status reports to the director of telecommunications support services. It also reprimands him for an apparent breach of security in revealing to English the password for an application used to compile the service level agreements.

2 performance. At the meeting, Duvall conveyed his belief that the response times were not being

accurately calculated. After English instructed him to stop pursuing the issue, Duvall accused her of

trying to cover up “illegal activity” by the Department. In November, Duvall was placed on probation

and, in January 1998, he was dismissed. He subsequently initiated grievance procedures, and in June

1998, an administrative law judge ruled in favor of the Department.

Duvall then filed his whistleblower action alleging that the Department had retaliated

against him for reporting inaccuracies in the response times. The Department claims it fired Duvall

based on his poor job performance. Duvall argues that the fact that the Department did not take

corrective action against him earlier shows that the Department’s demotion and subsequent firing of

him were in retaliation for reporting a violation of law to English. In his first amended petition,

Duvall identified section 37.10 of the Texas Penal Code, which creates a criminal offense for

tampering with a governmental record, as the law he believes the Department violated.4

In response, the Department filed a plea to the jurisdiction that Duvall failed to timely

invoke the Department’s grievance procedures as required by the Act. Tex. Gov’t Code Ann.

4 Section 37.10 of the Texas Penal Code provides in relevant part:

(a) A person commits an offense if he:

(1) knowingly makes a false entry in, or false alteration of, a governmental record; *** (3) intentionally destroys, conceals, removes, or otherwise impairs the verity, legibility, or availability of a governmental record;

*** Tex. Pen. Code Ann. § 37.10 (West 1994 & Supp. 2002).

3 § 554.006. The district court denied the plea after a hearing in which Duvall judicially admitted that

the only report of an alleged violation of law he would rely on was his October 8, 1997 report. The

Department then moved for summary judgment on both traditional and no-evidence grounds that

Duvall failed to prove the elements of a whistleblower claim. The court granted the Department’s

motion without specifying the grounds in its order.

On appeal, Duvall asserts that the trial court erred in granting summary judgment to

the Department because (1) he made a good faith report; (2) he reported a violation of law; (3) he

reported to an appropriate law enforcement authority; (4) he timely initiated grievance procedures

in accordance with the Act; and (5) he prevailed on causation because the Department failed to rebut

the statutory presumption that its actions were retaliatory.

STANDARD OF REVIEW

The Department moved for summary judgment on both traditional and no-evidence

grounds. The standards for reviewing a traditional summary judgment motion are well established:

(1) the movant must show there is no genuine issue of material fact and that it is entitled to judgment

as a matter of law; (2) in deciding whether there is a disputed material fact issue precluding summary

judgement, evidence favorable to the nonmovant will be taken as true; and (3) every reasonable

inference must be indulged in favor of the nonmovant and any doubts resolved in its favor. Nixon v.

Mr. Prop. Mgmt. Co., 690 S.W.2d 546, 548-49 (Tex. 1985). A defendant who moves for summary

judgment must disprove at least one essential element of the plaintiff’s causes of action. Domizio v.

Progressive County Mut. Ins. Co., 54 S.W.3d 867 (Tex. App.—Austin 2001, pet. denied).

4 A party may also move for a “no-evidence” summary judgment. Tex. R. Civ. P.

166a(i). Such a motion asserts that there is no evidence of one or more essential elements of claims

upon which the opposing party would have the burden of proof at trial. Id.; McCombs v. Children’s

Med.

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