Whitaker v. Appriss, Inc.

266 F. Supp. 3d 1103
District Court, N.D. Indiana·Decided July 18, 2017·No. Cause No. 3:13-cv-826 RLM-CAN·Published·Cited by 7 cases

Opinion

OPINION AND ORDER

Robert L. Miller, Jr., Judge

The Driver’s Privacy, Protection Act of 1994, 18 U.S.C. § 2721 et seq., secures from prying eyes the personal information held in state department of motor vehicles records. Appriss, Inc. sold two drivers’ accident reports to businesses, which then used those reports to solicit the drivers. The drivers brought a putative class, action against Appriss for violating the DPPA, and Appriss now moves for summary judgment.

I. Background

The Indiana State Police contracted with Appriss to design and to maintain the Automated Reporting Information Exchange System, or ARIES. ARIES offered a -uniform accident report for police throughout the state, a software platform for police to complete accident reports, and electronic storage for completed accident reports.

Police officers had two options when filling drivers’ personal information into the Indiana Officer’s Standard Crash Report. They could manually type in the driver’s contact and vehicle information. Or they could use a handheld scanner to scan the barcodes on the back of the driver’s license and registration documents. Once the scanner read the barcode,- it would autor populate the accident report with the information listed on the driver’s license and registration, including the driver’s name, address, and license number.. The only practical difference between these methods was that using the scanner would save time for officers and avoid typographical errors.

The barcode method never accessed the Bureau of Motor. Vehicles’ own database of driver data, It used no internet connection at all. The driver’s license barcode was encoded with the information on the front of the driver’s license — the scanner simply read it and input the information into the form.1 Once an officer completed the crash report, often after filling in details about the accident back at the station, the report would then upload to the ARIES database.

Appriss made completed crash reports available on its website, www.buycrash. com. The state pólice required ARIES to be a “self-funded” program, meaning that Appriss relied on user fees from the website to make money, without charging the state for its services. Through the website, Appriss. allowed parties involved in accidents to purchase copies of their accident reports. Appriss also allowed the general [1105]*1105public, including businesses, to buy individual reports or to pay, a subscription fee that allowed them to access reports in bulk. Companies that purchased accident reports could then use them to solicit clients. According to Appriss’s contract, the state police authorized the specific fees that Appriss charged to the public, and Appriss remitted a portion of the fees paid to it back to the state police. ARIES would also send all new and updated crash report data to the BMV every day, allowing the BMV to investigate financial responsibility in accidents and to suspend licenses as needed.

The BMV stores all of its driver, vehicle, and title records in the STARS (System Tracking and Record Support) system. Police officers can use the Indiana Data and Communications System, or IDACS, to access the records in STARS to check the validity of drivers’ licenses. The BMV logs every IDACS request to access STARS, including the date and information accessed. IDACS seems to be the only way for an officer to access STARS data.

The plaintiffs , argue that Appriss imper-missibly disclosed their contact information, contained in their accident reports, to third-party businesses that then used that information to solicit them without their consent.

The first plaintiff is Rachel Whitaker, who was in a ear accident in Kokomo, Indiana. Officer Cunningham responded to the accident. He initially didn’t want to prepare an accident report because he believed that the damage to her car was worth less than $1,000. Ms. Whitaker insisted that he complete one anyway. She says she gave Officer Cunningham her driver’s license and registration, and Officer Cunningham then returned to his car with these items.

Officer Cunningham explained that, when responding to accidents, he often uses IDACS to check the validity of a driver’s license. He said that he then takes handwritten notes on- a. blank Standard Crash Report form, seemingly without using the auto-populate feature from the bar-code scanner. When he gets back to -the station, he uses his notes to create an electronic version of the accident report for ARIES. Officer Cunningham says he would have followed these steps when he responded' to Ms. Whitaker’s accident. According to a BMV representative, Ms. Whitaker’s information wasn’t accessed through IDACS on the date of the accident. Her accident report was uploaded to ARIES on the day of her accident. The report was updated at a -later date, but only to include data on the accident’s location.

About a month after the accident, Ms. Whitaker received letters from a personal injury law firm and from a chiropractor advertising their servicies and indicating knowledge that she had recently been in a car accident. According to Appriss, five different entities purchased Ms. Whitaker’s accident report.

The second plaintiff is Richard Diinkin, who was involved in an accident in Carrol County, Indiana. Deputy Schimmel responded to the accident. Mr. Dunkin says he gave his driver’s license, vehicle registration, and proof of insurance to Deputy Schimmel, who then took them back to his police car.

Deputy Schimmel’s usual practice when responding to an accident is to ask the driver for his license, registration, and insurance documents. He would scan the barcodes on the license and registration to auto-populate the accident report form.

Deputy Schimmel also generally calls the dispatcher to request a “10/27,”. code for a confirmation that a driver’s license is valid and that the holder has no outstanding warrants. In calling for a 10/27, he usually provides a combination of the driv[1106]*1106er’s name, birth date, or license number. The dispatcher then uses IDACS to access the -BMV’s STARS database to check whether the license is valid. When dispatch checks on a license, it usually relays some information, such as the driver’s name and address, back to the police officer. Deputy Schimmel says he probably wouldn’t compare that information against what was written on the license, and he’s usually just concerned with whether the license is valid. BMV records show that there was a STARS information request, through IDACS, for Mr. Dunkin on the date of his accident. Mr. Dunkin’s accident report was uploaded to ARIES and no changes were ever made to it.

About a month after the accident, Mr. Dunkin received solicitations from businesses with which he had no relationship, and which indicated their knowledge that he had recently been in a car accident. According to Appriss, six different entities purchased Mr. Dunkin’s accident report.

The plaintiffs weren’t the victims of stalking or identity theft from the disclosure of their personal information. Neither suffered any monetary loss or physical harm from the disclosure. Ms. Whitaker said she “resented,” and Mr. Dunkin said it was “scary,” that strangers could obtain their information so readily.

Ms. Whitaker and Mr.

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Whitaker v. Appriss, Inc., 266 F. Supp. 3d 1103 (N.D. Ind. 2017).

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