Wheeler v. Bank of New York Mellon

256 F. Supp. 3d 205, 2017 WL 2589362, 2017 U.S. Dist. LEXIS 91271
CourtDistrict Court, N.D. New York
DecidedJune 14, 2017
Docket6:16-CV-1176 (LEK/TWD)
StatusPublished
Cited by7 cases

This text of 256 F. Supp. 3d 205 (Wheeler v. Bank of New York Mellon) is published on Counsel Stack Legal Research, covering District Court, N.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Wheeler v. Bank of New York Mellon, 256 F. Supp. 3d 205, 2017 WL 2589362, 2017 U.S. Dist. LEXIS 91271 (N.D.N.Y. 2017).

Opinion

MEMORANDUM-DECISION AND ORDER

Lawrence E. Kahn, U.S. District Judge

I. INTRODUCTION

Pro se plaintiff Alma E. Wheeler commenced this action against defendant Bank of New York Mellon (“BNY”) pursuant to Title VII, 42 U.S.C. § 2000e et seq., and the Age Discrimination in Employment Act (“ADEA”), 29 U.S.C. § 621 et seq. Dkt. No. 1 (“Complaint”). Presently before the Court is BNY’s motion to dismiss. Dkt. No. 13 (“Motion”); see also Dkt. No. 13-3 (“Memorandum”). Wheeler opposes the Motion, Dkt. No. 21 (“Response”), and BNY filed a reply, Dkt. No. 23 (“Reply”). For the reasons that follow, the Court grants in part and denies in part BNY’s Motion.

II. BACKGROUND1

A. Factual Background

Wheeler has held several positions at BNY since 2007, including trade specialist, [210]*210client services representative, and. account administrator I. Compl. at 15; ,Resp. at 8.2 Although Wheeler does not explicitly allege her national origin, her résumé reveals that she attended school in Mexico and worked in that country from 1974 t.o at least 1994, and that Spanish is the only language in which she is “100%” proficient in speaking, writing, and reading. Compl. at 15. Similarly, while Wheeler does not clearly state her age as of the filing of her Complaint, she does say that she was “promoted [at BNY] ... in 2010 and 2011 when [she] was 53 and 54.” Id. at 12.

Wheeler’s troubles at BNY began soon after she started working there in November 20Q7. Id. at 7. When Wheeler and her coworkers were “released to the floor” after completing mandatory training, their boss informed them that they could not share salary information with one another because some people could “have lower salaries [despite] performing the same job.” Id. Several months later, two' of Wheeler’s coworkers, both of whom had four to five years of- relevant experience, applied for a promotion but were rejected in favor of “a young, American man with only one year within the company.” Id. In another incident that troubled Wheeler, her manager chose as employee of the month “a young[,] ... American coworker who was not on their best behavior.” Id. These experiences led Wheeler to “apply to [the] other office in Syracuse where [she] was accepted.” Id.

Wheeler’s transfer did not solve her problems, however. In fact, she claims that the situation was worse in her new office, though it “took [her] more than 2 years to start to figure [it] out.’,’ Id. at 8. When she arrived, her'team leader told her that the training at the office was subpar, an observation borne out by her experience shadowing a coworker who “found a way to keep [her] out of conversations or information that could help [her] to understand the process[,] claiming that he was extremely busy when he only handle[d] seven clients.” Id. Wheeler also received inadequate training via Sametirae instant messaging with a coworker in Boston whose idea of training was to pepper Wheeler with questions about finance to test her knowledge of the field. Id.

Poor- training was not the only issue facing Wheeler at her new office. During her first six months at the office, she alleges, all of her coworkers were constantly complaining about their jobs. Id. And from the end of 2011 to June 2012, her. team leader and unit manager “repeatedly stated [that] they cannot stand ... th[ose] people, when speaking with Mexican clients or employee[s] located there.” Id. at 8, 13. This hostility may have stemmed from a $60,000 fine BNY incurred as a result of misconduct committed by BNY’s managing director in Mexico. Resp. at 9, Further, Wheeler’s unit manager and team leader appear to have falsely accused hér of “put[ting] in ... some [risky] trades.” Compl. at 8. Wheeler had nothing to do with the trades because she was in training when they were made, but when she explained that to her superiors, they made “poor excuses” and acted “extremely upset.” Id. Around this time, Wheeler was also left out of a welcome lunch for a sales manager, who later asked her why she had not been at the event. Id Despite these obstacles, Wheeler’s clients were “very grateful for. [her] service.” Id. at 9.

[211]*211Wheeler’s filings are replete with other examples of. slights and indignities she suffered at BNY, many of which have no obvious connection to her age or national origin. The Court therefore recounts only the most salient incidents. For several months, one of "Wheeler’s coworkers asked her to define “equity” at every team meeting, and he refused to accept the definition she offered, which was, “what the company/person owns [minus] liabilities.” Id. She eventually had to print out a definition of the term from the Internet to get him to stop bothering her. Id. Despite the acclaim she received from her clients, "Wheeler’s unit manager failed to “recognize [her] as they usually do with other coworkers.” Id. And in an attempt to make "Wheeler feel unwelcome, her team leader and Yvette Allyne, one of her coworkers, “decide[d] that the[re] w[ould] not be a celebration of [her] birthday even though [they] celebrated] every one else[’s].” Id. In. lieu of a birthday party, Wheeler received a birthday card that she appears to regard as ageist. Resp. at 15. The outside of the card contains an image of two women talking. Id. at 45. One of the women says to the other, “To stay young, the doctor said to exercise and eat the right foods.” Id. The other woman says, “What?!” Id. The inside of the card reveals the source of this woman’s confusion: she “thought he [the doctor] said ACCESSORIZE and BUY NICE SHOES!” Id. at 46.

More significantly, Wheeler’s colleagues constantly “laugh[ed] at [her] about [her] accent” and “laugh[ed] about how [she] expressed [her] thoughts either verbally or in writing ... [saying,] “WHAT DID YOU SA[Y]?! YOU CRACK ME UP!” Id. at 15. She also received comments such as “Wow[,] you look very good for your age,” and “Shouldn’t you be retired?” Id. In February 2013, Wheeler’s unit manager told her that she was paid too much, though Wheeler alleges she had a low salary compared to other members of her team. Compl. at 13. On June 19, 2013, a BNY executive named Virum Rampersad was invited to discuss a book called “ ‘[L]ook at [M]ore’ for the Career Development Program.” Id.; Resp. at 10. During the discussion, Rampersad said that “we need to get real” and continued, “[I]f you are older than 43 and have not reach[ed] the position that you are looking for with the company, it will be unlikely to happen,” Compl. at 13. Further, at some unspecified time, Iris Denisse Ortiz, who appears to be one of Wheeler’s supervisors, responded to a “neighboring] team[’s]” complaints about “screaming tones” in Wheeler’s team’s work area by claiming that Hispanic customs dictate a “high volume tone.”- Resp. at 10."

Despite Wheeler’s “nightmarish]” experience at BNY, she stayed on because she enjoyed the work, which “involved speaking [her] native language with very educated clients and ... using] [her] extensive experience managing client service.” Compl. at 8. Her 2012 and 2013 performance reviews were positive; they stated that she had “really hit her stride,” that she had proven herself able to tackle an increased workload “with ease,” and that she was “eommit[ed] to the team.” Resp. at 14-16.

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256 F. Supp. 3d 205, 2017 WL 2589362, 2017 U.S. Dist. LEXIS 91271, Counsel Stack Legal Research, https://law.counselstack.com/opinion/wheeler-v-bank-of-new-york-mellon-nynd-2017.