Westfield Ins. Group v. Silco Fire & Sec.

2019 Ohio 2697
Ohio Court of Appeals·Decided June 28, 2019·No. 2018CA00122·Published·Cited by 4 cases

Opinion

COURT OF APPEALS

STARK COUNTY, OHIO

FIFTH APPELLATE DISTRICT

WESTFIELD INSURANCE GROUP : A/S/O FIRSTMERIT CORPORATION, : JUDGES: ET AL. :

: Hon. William B. Hoffman, P.J.

: Hon. Patricia A. Delaney, J.

Plaintiffs-Appellees : Hon. Earle E. Wise, Jr., J.

:

-vs- :

: Case No. 2018CA00122 :

SILCO FIRE & SECURITY :

:

:

Defendant-Appellant : OPINION

CHARACTER OF PROCEEDING: Appeal from the Stark County Court of Common Pleas, Case No.

2016CV02329

JUDGMENT: AFFIRMED

DATE OF JUDGMENT ENTRY: June 28, 2019

APPEARANCES: For Plaintiffs-Appellees: For Defendant-Appellant:

KENNETH T. LEVINE THOMAS J. CONNICK Three Valley Square, Suite 220 25550 Chagrin Blvd., #101 Blue Bell, PA 19422 Beachwood, OH 44122

MICHAEL W. DEWITT 4200 Regent St., Suite 200 Columbus, OH 43219

Stark County, Case No. 2018CA00122 2 Delaney, J.

{¶1} Defendant-Appellant Silco Fire & Security appeals the judgment entries and the jury verdict of the Stark County Court of Common Pleas in favor of Plaintiff-Appellee Westfield Insurance Group a/s/o FirstMerit Corporation.

FACTS AND PROCEDURAL HISTORY The Incident

{¶2} FirstMerit Corporation housed its data storage center and disaster recovery center at a building located at 4455 Hills & Dales Rd. NW, Canton, Ohio (“Data Center”). Because of the computer equipment located in the building, FirstMerit required a fire suppression system that used a clean dry agent instead of water.

{¶3} FirstMerit purchased an Inergen Fire Suppression System (“IFSS”)

manufactured by Ansul Corporation and hired Defendant-Appellant Silco Fire & Security to perform the installation designs/calculations to install the IFSS at the Data Center. The IFSS uses Inergen gas to remove oxygen and suppress a fire. Silco installed the IFSS at the Data Center in 2009. Silco performed regular service, inspection, and testing of the IFSS installed at the Data Center. There was no written master service agreement between Silco and FirstMerit as to maintenance of the IFSS. Rather, the parties agreed that there was an oral contract for the maintenance of the IFSS.

{¶4} On March 16, 2015, Gary Crow, a Silco service technician, was performing a semi-annual inspection and test of the IFSS at the Data Center. While Crow was conducting an inspection and test, the IFSS discharged. The discharge of the IFSS was very loud and caused the building to vibrate. Larry Remark, FirstMerit Maintenance

Technician, heard what sounded like a jet engine starting up. Remark went to check on Crow to make sure he was okay.

{¶5} At 10:45 a.m. on March 16, 2015, Eric Bowers, the FirstMerit IT Manager for Infrastructure, noticed his monitoring system showed a catastrophic event had occurred in the FirstMerit computer network. The phone system for the bank was not operational. Bowers could not reach anyone at the Data Center, so he drove from Akron to the Data Center in Canton. When he arrived, he saw Silco employees switching out the Inergen tanks. Bowers checked the computer servers and found he could not log on to the storage area network and knew something was wrong with the computer equipment. It was determined the noise from the IFSS discharge damaged the hard drives and computer equipment located in the Data Center.

{¶6} Crow contacted Silco employees Gerald Gray, field coordinator, and John Livigni, service manager, after the IFSS discharge. Gray reported to the Data Center and assisted Crow with replacing the discharged Inergen tanks and to discover why the system discharged. Crow and Gray tested the IFSS system and did not find a malfunction in the system. Crow and Gray used the original parts to reinstall fresh tanks and bring the IFSS system back online.

{¶7} At the conclusion of Silco’s March 16, 2015 inspection and testing of the IFSS, Silco provided FirstMerit with a “Fire Suppression System Inspection & Testing Report” (hereinafter “Report”), which Silco required FirstMerit to sign. Ryan Rosenacre, Lead Maintenance Engineer for FirstMerit, signed the Report. Silco did not submit an invoice to FirstMerit for the March 16, 2015 inspection. The Report detailed the work Silco performed and the status of the IFSS.

{¶8} It is the practice of Silco to provide its customers with the Report at the conclusion of its inspection and test of the fire suppression system. At the bottom of the Report provided to FirstMerit, it included the following language:

IMPORTANT CUSTOMER NOTICE: At the request of Customer, Silco has performed inspection, testing, and maintenance services based on the requirements in the NFPA 2001, 12, 12A, 17 and 72 for the frequency checked on the first page of the report. Silco’s inspection, testing, and maintenance work is based on the information provided to Silco by the Customer, such as as-built drawings. Silco recommends the Customer review the applicable NFPA codes (available for free at www.nfpa.org). The Customer is responsible for properly maintaining the system and ensuring all inspection, testing, and maintenance requirements are performed (e.g.

monthly inspections, semi-annual inspections, etc.). The Customer is responsible for providing Silco access to the system components. If there are inaccessible spaces or if the Customer has any concerns about penetrations that may have been made to the enclosure, it is recommended that the Customer authorize Silco to conduct a room pressurization test.

Any comments/recommendations contained in this report regarding system design issues do not mean the entire system was evaluated from a design perspective and other portions of the system are problem free. These design comments/recommendations are an observation the technician felt compelled to inform you about, but are outside the scope of Silco’s inspection, testing, and maintenance services. If the Customer makes

changes to the hazard or the hazard’s enclosure, it is recommended the Customer conduct a formal design evaluation. Formal system design evaluations are available by Silco upon request as additional services for an additional fee and are conducted by select individuals qualified to conduct these specialized evaluations.

LIMITATION OF LIABILITY: If Silco is found liable for any loss or damage arising from goods sold and/or work performed by Silco, then Silco’s maximum liability shall be limited to Two Hundred Fifty Thousand Dollars ($250,000) and this liability shall be exclusive; upon request and with payment of an additional fee this maximum liability can be increased and the increased limit will be set forth in a letter provided by Silco. Silco shall not be liable for any claims for any improper and/or imperfect performance based on a failure of a system to function effectively due to causes beyond the control of Silco, such as wear and tear, tampering, changes to the protected area, failure of the owner to authorize modifications or repairs or conduct required or recommended inspections and faulty design/installation by others. Fire Suppression Systems create noise prior to and during a system discharge. Recent incidents have found certain hard drives may be sensitive to noise. Silco shall have no liability for any loss or damage as a result of noise.

{¶9} In 2013, Silco learned that Ansul issued a “white paper” stating noise from the discharge of an IFSS could damage newer computer technology, like hard drives.

Starting in 2013, Silco notified its customers of the risk to hard drives from noise generated by an IFSS discharge by including the following language on the Report:

Fire Suppression Systems create noise prior to and during a system discharge. Recent incidents have found certain hard drives may be sensitive to noise. Silco shall have no liability for any loss or damage as a result of noise.

Over the course of Silco’s service history with FirstMerit, FirstMerit signed at least nine prior Reports containing the above Limitation of Liability language. FirstMerit never contacted Silco regarding the risk to computer equipment from the noise from a discharge of the IFSS to the computer equipment.

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Westfield Ins. Group v. Silco Fire & Sec., 2019 Ohio 2697 (Ohio Ct. App. 2019).

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