Welch v. People's United Bank, National Association

CourtDistrict Court, D. Massachusetts
DecidedApril 13, 2021
Docket1:20-cv-11390
StatusUnknown

This text of Welch v. People's United Bank, National Association (Welch v. People's United Bank, National Association) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Welch v. People's United Bank, National Association, (D. Mass. 2021).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS

* RENEE WELCH, JASON DEMELLO, * MAMADOU DEMBELE, SOULEYMANE * MORI, DOLUNAY MOSER, and MINERVA * ELSAYED, * * Plaintiffs, * * Civil Action No. 20-cv-11390-ADB v. * * PEOPLE’S UNITED BANK, NATIONAL * ASSOCIATION, * * Defendant. * *

MEMORANDUM AND ORDER ON DEFENDANT’S MOTION TO DISMISS

BURROUGHS, D.J. Plaintiffs Renee Welch, Jason DeMello, Mamadou Dembele, Souleymane Mori, Dolunay Moser, and Minerva Elsayed (collectively, “Plaintiffs”) bring this action against Defendant People’s United Bank, National Association (“PUB”) alleging various forms of employment discrimination. [ECF No. 1 (“Compl.”)]. Currently before the Court is PUB’s motion to dismiss certain of DeMello’s, Moser’s, and Elsayed’s claims. [ECF No. 8]. For the reasons set forth below, PUB’s motion is GRANTED in part and DENIED in part. I. BACKGROUND A. Factual Background For purposes of the instant motion to dismiss, the Court, as it must, “accept[s] as true all well-pleaded facts alleged in the complaint and draw[s] all reasonable inferences therefrom in the pleader’s favor.” A.G. ex rel. Maddox v. Elsevier, Inc., 732 F.3d 77, 80 (1st Cir. 2013) (quoting Santiago v. Puerto Rico, 655 F.3d 61, 72 (1st Cir. 2011)). Because Defendant has moved to dismiss only the claims of DeMello, Moser, and Elsayed, the Court focuses exclusively on the facts germane to those three plaintiffs. PUB is a foreign corporation with its principal place of business in Connecticut. [Compl. ¶ 9]. It has approximately 400 retail locations, throughout Massachusetts and in other states, and

more than 5,500 employees. [Id.]. 1. DeMello DeMello is a senior-level banking executive with roughly two decades’ worth of experience in the financial services sector. [Compl. ¶ 47]. In April 2016, he began working as a vice president and senior marketing manager for PUB in the Boston area. [Id. ¶ 48]. DeMello is gay. [Id. ¶ 49]. At various times while employed at PUB, DeMello witnessed and/or was the target of derogatory comments/incidents, including the following: • Patrick Sullivan, the president of PUB in Massachusetts, criticized another gay PUB employee in front of DeMello, stating “AIDS is making [the other employee] lumpy.” [Compl. ¶¶ 2, 50]; • Paul Kelly, a vice president at PUB, said “I’m so glad the pansies could make it to the meeting” when DeMello and one of his gay colleagues arrived for a meeting of executives and Human Resources (“HR”) representatives. [Id. ¶ 51]; • DeMello brought two gay clients to meet with a senior PUB broker, and the broker refused to shake the clients’ hands, noting afterwards that “it’s an AIDS thing.” [Id. ¶ 52]; and • Anna Greener, the retail director and senior vice president for growth in Massachusetts, told DeMello that she heard he had “gotten AIDS” and was planning to demote him because he would not be able to fulfill his duties. [Id. ¶¶ 2, 58]. DeMello complained to a PUB executive about these incidents and the toxic workplace, insisting that diversity and inclusion training was necessary. [Id. ¶ 56]. Notwithstanding these complaints, no training was conducted, and the atmosphere did not change. [Id.] Once Greener found out that DeMello was complaining about her, she made it more difficult for him to close loans and interfered with his ability to contract with potentially profitable clients, which negatively affected DeMello’s compensation. [Id. ¶ 57]. In July 2017, DeMello resigned. [Id. ¶ 60].

2. Moser Moser is a forty-six-year-old woman with significant experience in the banking industry. [Compl. ¶ 111]. When Moser initially joined PUB, there was a good work environment, [id. ¶ 112], but things changed when Greener became the supervisor of Moser’s bank branch, [id. ¶¶ 113–14]. As soon as she arrived, Greener, and Associate Market Manager Michael Zaldumbide, began demeaning, belittling, and degrading Moser by commenting on her looks and body shape. [Id. ¶ 114]. Among other things, Moser was told that (1) she would have been more successful in the banking industry if she were a man, (2) “[b]anking only goes so far with a woman your age. You should consider real estate,” and (3) because middle-aged women had no future in banking, she should seek out a more “feminine” career. [Id. ¶ 115]. Moser also

witnessed Greener and Zaldumbide making inappropriate remarks to Moser’s colleagues, including telling a female associate that her looks would help her “go far in the banking industry” and that the associate should “work closer to the front of the bank where customers could get a better look at her.” [Id. ¶ 116]. Moser complained to HR repeatedly, and an HR representative assured Moser that PUB was taking Moser’s allegations, and similar allegations made by other employees, seriously. [Compl. ¶ 118]. Nonetheless, PUB did nothing to rectify the situation. [Id. ¶ 120]. Instead, based on Moser’s complaints, Greener instructed Zaldumbide to force Moser to quit. [Id. ¶ 122]. Zaldumbide’s harassment escalated, but Moser did not quit. [Id.]. Greener called Zaldumbide “incompetent and incapable” because he had not been able to bring about Moser’s resignation, told him that she could get Moser to resign “in the blink of an eye,” and took a more direct role in Moser’s management. [Id.]. As a result of how she was being treated, Moser suffered from anxiety, stress, poor sleep, job performance issues, and experienced unhealthy weight loss. [Id.

¶ 123]. In November 2018, Moser quit and began working for Bank of America (“BOA”). [Compl. ¶ 124]. Even though she no longer worked at PUB, PUB management informed her that it would continue to investigate her claims. [Id. ¶ 125]. It did not do so. [Id.]. Instead, a negative review, with her signature forged on it, was placed into her employment file. [Id. ¶ 126]. In the Fall of 2019, Moser initiated an action against PUB before the Massachusetts Commission Against Discrimination (the “MCAD”), alleging violations of Massachusetts General Laws Chapter 151B, § 4 (“Chapter 151B”) and Title VII of the Civil Rights Act of 1964 (“Title VII”). [Id. ¶ 128]. 3. Elsayed

Elsayed is a practicing Muslim of Egyptian descent. [Compl. ¶ 129]. She has been in the banking industry since 2000, working as a vice president at both Citizen’s Bank and BOA. [Id. ¶ 130]. She began working at PUB in September 2013 as a manager at PUB’s branch in Malden, Massachusetts. [Id. ¶ 131]. In March 2017, she started reporting to Greener, and the work environment turned toxic. [Id. ¶ 132]. Once Greener learned that Elsayed was Muslim and had relatives who had lived in Egypt, she began insulting and mocking Elsayed. [Id. ¶ 133]. For instance, Greener (1) told Elsayed that she hoped Elsayed was not a terrorist, (2) joked that Elsayed likely did not have running water in Egypt, (3) suggested that it must be difficult for Elsayed to be subject to laws and rules imposed by Elsayed’s husband, (4) called Ramadan “horrible,” and (5) asked Elsayed why she did not cover her hair like she must have done in Egypt. [Id. ¶ 134]. Elsayed complained, both directly to Greener and to PUB management, to no avail. [Id. ¶¶ 136–38]. After Elsayed complained, Greener manufactured reasons to criticize Elsayed’s job performance. [Id. ¶ 139].

Elsayed left the bank when continuing to work there became untenable. [Compl. ¶ 140]. To cope with discrimination and retaliation, Elsayed sought psychiatric treatment and was prescribed anti-depressants. [Id. ¶ 141]. Since leaving PUB, she has been unable to find another job. [Id. ¶ 141]. On or about September 14, 2018, Elsayed filed an MCAD complaint against PUB alleging Chapter 151B and Title VII violations. [Id. ¶ 142]. B. Procedural Background Plaintiffs filed their complaint on July 24, 2020. [Compl.].

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