Wayne's Automotive Center v. SCDPS

CourtCourt of Appeals of South Carolina
DecidedAugust 5, 2020
Docket2017-002455
StatusPublished

This text of Wayne's Automotive Center v. SCDPS (Wayne's Automotive Center v. SCDPS) is published on Counsel Stack Legal Research, covering Court of Appeals of South Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Wayne's Automotive Center v. SCDPS, (S.C. Ct. App. 2020).

Opinion

THE STATE OF SOUTH CAROLINA In The Court of Appeals

Wayne's Automotive Center, Inc., Appellant/Respondent,

v.

South Carolina Department of Public Safety, Respondent/Appellant.

Appellate Case No. 2017-002455

Appeal From The Administrative Law Court Harold W. Funderburk, Jr., Administrative Law Judge

Opinion No. 5756 Submitted May 1, 2020 – Filed August 12, 2020

AFFIRMED

Raymond E. Lark, Jr., of Austin & Rogers, P.A., of Columbia, for Appellant/Respondent.

Andrew F. Lindemann, of Lindemann, Davis & Hughes, P.A., of Columbia; and Marcus Keith Gore, of the South Carolina Department of Public Safety, of Blythewood, for Respondent/Appellant.

KONDUROS, J.: This cross-appeal arises from Wayne's Automotive Center, Inc.'s (Wayne's) sanction by the South Carolina Department of Public Safety (the Department) relating to a towing bill issued to a third-party, J.H.O.C., Inc. d/b/a Premier Transportation (Premier). The Administrative Law Court (ALC) reduced the sanction issued by the Department from a 120-day suspension from the Department's wrecker rotation schedule to a 60-day suspension. Wayne's maintains the ALC erred in not vacating the suspension entirely. The Department contends the ALC erred in not upholding the 120-day suspension. We affirm.

FACTS/PROCEDURAL BACKGROUND

The Department maintains a list of approved towing service providers to be called in the event of a vehicular accident. Wayne's applied to be included on the 2016 wrecker rotation list. Wayne's was approved. The 2016 Wrecker Rotation Fee Schedule (the Schedule) contains a fee of $436 per hour for Class C tows, which are defined as heavy duty tows for vehicles in excess of seventeen thousand pounds. See S.C. Code Ann. Regs. 38-600(E)(3) (2011). The Schedule does not set a fee for "special operations" related to a Class C tow jobs. Special operations might include accidents involving clean-up, transportation of cargo, repositioning the vehicle, and/or controlling traffic on the accident scene.1 However, the Schedule indicates ''a wrecker service may recover the actual cost of rented/subcontracted equipment or labor necessary to accomplish the job." Proof of these costs must be provided by including an itemized invoice or receipt from the provider with the towing bill.

On February 9, 2016, the South Carolina Highway Patrol placed a routine rotation call to Wayne's Aiken location for a Class C wrecker to tow an overturned tractor- trailer on the I-20 bridge over the Savannah River near the South Carolina/Georgia border. The tractor-trailer belonged to Premier and contained a large shipment of dog food for a customer, Tractor Supply. According to Wayne's owner, Jeff Corbett, between 2:00 a.m. and 4:30 a.m., Wayne's sent individuals to the scene and began to dispatch trucks and equipment including apparatuses for traffic control such as digital signs and cones.

Robert Watson was retained by Sentry Insurance Company, Premier's insurer, to coordinate with Wayne's and manage the bill for the towing and related work. Jeff's wife, Sherry Corbett, is the office manager for Wayne's. She testified Premier wanted a bill immediately. Trish Felix, Wayne's chief dispatcher,

1 S.C. Code Ann. Regs. 38-600(F)(2)(a)(2) (2011) ("Special operations are operations involving the process of uprighting an overturned vehicle or returning a vehicle to a normal position on the roadway which requires the use of auxiliary equipment due to the size or location of the vehicle and/or the recovery of a load which has spilled, or the off-loading and reloading of a load from an overturned vehicle performed to right the vehicle."). hurriedly provided a bill consisting of three invoices on February 11 totaling $67,912.69. A second, single invoice with some additional information/corrections was created by Sherry on February 15 totaling $69,017.19. Via e-mail, Watson disputed numerous charges on the bill and demanded release of the cargo. On February 16, Wayne's revised its bill to $64,783.19. Watson eventually contacted Lieutenant Nicholas King, the wrecker coordinator for Troop 7—Aiken County— on February 19. After reviewing the bill, Lieutenant King spoke with Jeff and explained the problems he found with the bill. He also instructed Jeff he should release the cargo. According to Lieutenant King, Jeff indicated he would revise the bill and release the cargo.

When the cargo issue was not resolved, Lieutenant King spoke with Jeff again, and Jeff indicated, after consulting with others in the business, he would not follow Lieutenant King's recommendations as to the bill and would not release the cargo. On February 26, Wayne's issued Premier a final invoice for $48,633.19 which Premier agreed to pay. Premier paid the invoice by check dated Friday, March 4 at which time Wayne's advised Premier it could pick up the cargo. Premier retrieved the cargo on Monday, March 7.

Meanwhile, also on March 4, Lieutenant King reported Wayne's to Captain A.K. Grice, his troop commander, identifying charges on the bill he thought were unreasonable and recommending Wayne's be permanently removed from the wrecker rotation list. Lieutenant King's report referenced overcharging for certain laborers, double billing in some instances, and noted Wayne's had not released the cargo.

Pursuant to procedure, Captain Grice reviewed Lieutenant King's report and advised his supervisor, Captain C.B. Hughes, he also believed Wayne's committed numerous violations and should be removed from the wrecker rotation list. Captain Hughes took these recommendations under advisement, and determined Wayne's should be suspended from the wrecker rotation list for 120 days.2 Wayne's appealed that decision to Colonel Michael Oliver who affirmed the 120-

2 The record does not reveal any specific guidelines the Department should follow regarding the length of suspension for a particular violation or when removal from the wrecker rotation list is warranted. General categories of sanctions are outlined in the Department's Wrecker Rotation Disciplinary Policy and appear to be at the discretion of the Department. They include oral reprimand, written reprimand, immediate suspension, suspension for cause, and removal. day suspension. Wayne's appealed to the ALC and also filed a motion to stay the suspension.3

At the hearing before the ALC, the Department was found to bear the burden of proving by the preponderance of the evidence the sanction was warranted and therefore the proceeding constituted a de novo review of the Department's decision. Watson testified during the Department's case-in-chief and estimated the time taken for the recovery was much too long in his experience and Wayne's had refused to release the cargo to him. He also outlined other charges he felt were too high for equipment. Lieutenant King testified consistently with his aforementioned report. He indicated he was not a rate expert and the items he felt were unreasonably charged were based on "common sense."

In addition to being Wayne's office manager, Sherry testified she is also the majority owner of Spill Containment Incident Management (SCIM), which provided communication equipment and a truck with cleanup supplies to Wayne's at the accident scene. SCIM did not provide or include a separate invoice for work it performed on the accident. Additional labor was obtained from Vern's Wrecker and Recovery (Vern's), and a separate invoice for that work was likewise not included with the Wayne's invoice.

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Wayne's Automotive Center v. SCDPS, Counsel Stack Legal Research, https://law.counselstack.com/opinion/waynes-automotive-center-v-scdps-scctapp-2020.