WATM LLC d/b/a STEVENS & ASSOCIATES/STEVENS MANAGEMENT ASSOCIATES v. PAYMENT ALLIANCE INTERNATIONAL, INC. v. RICHARD S. TOWNLEY, an individual

District Court, W.D. Washington·Decided January 8, 2026·No. 2:24-cv-00405·Unknown

Opinion

UNITED STATES DISTRICT COURT AT SEATTLE WATM LLC d/b/a STEVENS & CASE NO. 2:24-cv-00405-JHC ASSOCIATES/STEVENS MANAGEMENT ASSOCIATES, ORDER Plaintiff-Counterclaim Defendant, v. PAYMENT ALLIANCE Defendant-Counterclaim Plaintiff, v. RICHARD S. TOWNLEY, an individual, Counterclaim Defendant.

I This matter comes before the Court on the parties’ motions for summary judgment. See Dkt. ## 94, 100. The Court has considered the materials filed in support of and in opposition to the motions, the rest of the file, and the governing law. The Court finds oral argument unnecessary. Being fully advised, for the reasons below, the Court GRANTS WATM LLC and Richard Townley’s motion and GRANTS in part and DENIES in part Payment Alliance International’s motion. II BACKGROUND These facts are undisputed except where noted. A. The Parties’ Relationship Defendant Payment Alliance International (PAI) provides ATM management tools and services across the United States. Dkt. # 33-2 at 2 ¶ 2. Plaintiff WATM LLC provides ATM and payment-related services to about 300 merchants. Dkt. # 1-2 at 2 ¶ 2. PAI provides processing services to WATM for their debit, credit, and ATM terminals. Dkt. # 33-2 at 2 ¶ 3. This matter concerns PAI’s seizure of funds that it alleges WATM generated by operating so-called “scrip” or “script” ATMs, also known as “cashless payment terminals.” Dkt. # 100 at 15–16. PAI says that it does not permit the use of scrip terminals in its ATM network, which WATM used. Id. Scrip ATMs work differently than traditional ATMs. While they look like any other ATM terminal, they do not dispense cash: WATM says that they “generate a voucher (aka, the ‘scrip’) that the customer redeems for the product from the merchant.” Dkt. # 96 at 58:6–23. PAI says that when a cardholder transacts using a scrip ATM, they enter their debit card and PIN and enter the amount of the sale from the merchant. This figure is “booked as an ATM withdrawal from the customer’s account, though no cash is ever dispensed to the customer.” Dkt. # 4 at ¶ 10. PAI and WATM do not have a contract. Rather, PAI has a contract, called the ISR Agreement, with a nonparty entity called NYC ATM Corp. See Dkt. # 102 at 2, ¶ 5. PAI refers to NYC ATM as a “market partner.” Dkt. # 101 at 20, 44:20–17. In the ISR Agreement, NYC ATM is referred to as the “Independent Sales Representative” or ISR. Dkt. # 102 at 5. In turn, NYC ATM has an agreement with another nonparty called Phazari, which PAI refers to as a “sub partner” of NYC ATM. Dkt. # 101 at 20, 44:20–17. Phazari, then, has an agreement with

WATM, making WATM a “sub partner” of Phazari. Id. PAI also refers to NYC ATM as a “parent partner.” Id. at 45:6–7. PAI has no communication with the sub partners and relies on NYC ATM for any communications. Dkt. # 101 at 38:25–39:22. The ISR Agreement permits NYC ATM to connect sub partners to the network provided they have agreements with NYC ATM and abide by certain conditions in the ISR Agreement. Dkt. # 102 at 9–10, §§ 3.1, 3.5. The way the money exchanges hands, and how these entities make their profit, follows these contractual relationships. When a person uses their debit card on a scrip ATM, the ATM’s screen asks notifies the cardholder that they will be charged a fee. Dkt. # 1-2 at 4, ¶ 20. This fee is known as the “surcharge fee,” which the cardholder pays. Id. ¶¶ 19–20. When the cardholder

accepts, PAI sends a signal to their bank, which, assuming a balance is available, sends a signal back (via PAI) to dispense the cash, debiting from that person’s account the cash amount as well as the listed (surcharge) fee. Id. ¶ 21; Dkt. # 101 at 39:25–40:8. But the cardholder’s bank also pays to a fee, called the “interchange fee,” which goes to PAI. Id. at 40:10–13. PAI, now in possession of the surcharge and interchange fees, subtracts what it calls its “buy-rate.” Id. at 44:7–45:20 (filed under seal).1 This buy-rate becomes PAI’s profit after it sends a portion of it to PAI’s sponsoring bank and pays for overhead. Id. Per the ISR Agreement it has with NYC ATM, PAI then passes the remainder of the fees to NYC ATM, Phazari, and WATM, in separate amounts, according to a split communicated by NYC ATM. See Dkt. # 102 at 3, ¶ 11; id. at 13, § 7.2.

1 The unredacted version is located at Dkt. # 106. The ISR Agreement, in a section titled “Covenants of [NYC ATM],” states that “Scrip Terminals will not be activated.” Dkt. # 102 at 11, art. V(e). The ISR Agreement also contains indemnification provisions. One of these provisions states that NYC ATM “shall indemnify and

hold [PAI] harmless from any and all liability or Expenses or claims of third parties relating thereto.” Id. at 15, § 8.5. In another provision, NYC ATM agrees to indemnify PAI “against any losses or Expenses arising from any legal action . . . brought against [PAI] as a result of any misrepresentation, breach of warranty, or failure to fulfill a covenant of this Agreement on the part of ISR, any act or omission of ISR or its providers which violations any law, . . . or any claim relating to obligations owed to or by ISR or any third party retained by it.” Id. at 18, § 12.1(a). WATM says that it learned from another company that PAI supported scrip terminals. See Dkt. # 95 at 3, ¶ 8. After so learning, in 2019, WATM onboarded its business with Phazari,

with the understanding that Phazari was a “sub agent” of NYC ATM, itself connected to PAI. See id. ¶¶ 8–12. PAI denies that it ever represented that it supports scrip terminals, pointing to its ISR Agreement. Dkt. # 102 at 11, art. V(e). B. Facts Giving Rise to Suit Starting in February 2022, apparently spurred on by the risk of liability to Visa and its sponsoring bank MetaBank (both nonparties), PAI began actively searching its network for connected scrip terminals. See Dkt. # 132 at 90–91, 97:23–98:17. Visa does not permit the use of scrip terminals in its network. See id. at 26–27. PAI undertook a significant effort, which it internally called “Project Up in Smoke” or “Project Smoke,” to identify and disconnect from its network suspected scrip terminals. See id. at 81–82, 46:1-47:7 (filed under seal).2 This effort

2 Sealed unredacted: Dkt. # 119 at 21–22, 46:9-47:7. involved developing a method to identify suspected scrip terminals, see id., as well as physically inspecting several. See Dkt. # 122 (filed under seal).3 Though the coordinated effort appears to have begun in February 2022, PAI appears to have known by December 2020 that at least some of the terminals that WATM had connected to its network via the sub partners were scrip terminals. In December 2020, a PAI employee told a senior vice president that he was “95% sure” that a list of terminals circulated internally through PAI were scrip terminals. See Dkt. # 130 at 69–70. That vice-president felt certain enough in the identification (despite the lack of 100% certainty) that he instructed the first employee to shut down eight of the suspected terminals. See id. at 71–72. By July 2021, PAI had identified hundreds more WATM terminals that it believed were scrip machines. See id. at 75–88. Another PAI employee stated, of these hundred terminals, that it was “CLEAR as DAY” that many of these were scrip terminals. See Dkt. # 96-1 at 147. But at that time, PAI did not shut

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WATM LLC d/b/a STEVENS & ASSOCIATES/STEVENS MANAGEMENT ASSOCIATES v. PAYMENT ALLIANCE INTERNATIONAL, INC. v. RICHARD S. TOWNLEY, an individual, (W.D. Wash. 2026).

WATM LLC d/b/a STEVENS & ASSOCIATES/STEVENS MANAGEMENT ASSOCIATES v. PAYMENT ALLIANCE INTERNATIONAL, INC. v. RICHARD S. TOWNLEY, an individual (WATM LLC d/b/a STEVENS & ASSOCIATES/STEVENS MANAGEMENT ASSOCIATES v. PAYMENT ALLIANCE INTERNATIONAL, INC. v. RICHARD S. TOWNLEY, an individual) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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