Watchword Worldwide v. Erie Insurance Exchange

2024 Pa. Super. 2, 308 A.3d 294
CourtSuperior Court of Pennsylvania
DecidedJanuary 9, 2024
Docket1221 WDA 2022
StatusPublished

This text of 2024 Pa. Super. 2 (Watchword Worldwide v. Erie Insurance Exchange) is published on Counsel Stack Legal Research, covering Superior Court of Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Watchword Worldwide v. Erie Insurance Exchange, 2024 Pa. Super. 2, 308 A.3d 294 (Pa. Ct. App. 2024).

Opinion

J-A25032-23

2024 PA Super 2

WATCHWORD WORLDWIDE, A : IN THE SUPERIOR COURT OF 501(C)(3) NON-PROFIT ENTITY : PENNSYLVANIA : Appellant : : : v. : : : No. 1221 WDA 2022 ERIE INSURANCE EXCHANGE :

Appeal from the Judgment Entered October 21, 2022 In the Court of Common Pleas of Allegheny County Civil Division at No(s): GD-19-002791

WATCHWORD WORLDWIDE, A : IN THE SUPERIOR COURT OF 501(C)(3) NON-PROFIT ENTITY : PENNSYLVANIA : : v. : : : ERIE INSURANCE EXCHANGE : : No. 1290 WDA 2022 Appellant :

Appeal from the Judgment Entered October 21, 2022 In the Court of Common Pleas of Allegheny County Civil Division at No(s): GD-19-002791

BEFORE: BOWES, J., KUNSELMAN, J., and COLINS, J.*

OPINION BY COLINS, J.: FILED: January 9, 2024

These matters are consolidated cross-appeals from an $88,750

judgment entered in favor of Watchword Worldwide (Watchword) and against

Erie Insurance Exchange (Erie) in an insurance breach of contract and bad

____________________________________________

* Retired Senior Judge assigned to the Superior Court. J-A25032-23

faith case following trial. For the reasons set forth below, we vacate the

judgment on the ground that Erie was entitled to judgment in its favor as a

matter of law on both the breach of contract and bad faith claims.

This case arises out of an insurance claim for loss of electronic data as

a result of a computer hacking incident. Watchword, a 501(c)(3) non-profit

entity, produces videos of the New Testament of the Bible. Trial Court

Opinion, 3/14/23, at 1; N.T. Trial at 132-33. Watchword sold its videos and

transmitted them to its customers’ iPhones through a server owned and

operated by GoDaddy, Inc. (GoDaddy) and a server owned and operated by

Apple Inc. (Apple). Trial Court Opinion, 3/14/23, at 1-2; N.T. Trial at 133-36.

This process required both a mobile application that customers used to order

and pay for the videos and an application programing interface (API) that

authenticated the sale and delivered the video. N.T. Trial at 133-36, 212.

Watchword’s videos and API were stored on the GoDaddy server. Id. at 135-

36, 151-52, 170, 211-12. The mobile application was on the Apple server.

Id. at 134, 177, 181. Watchword paid GoDaddy a license fee to use the

GoDaddy server or leased an account on that server, but the server was owned

by GoDaddy and not by Watchword. Id. at 170, 151-52, 298, 304-05.

In early April 2017, Watchword discovered that an unknown hacker had

deleted Watchword’s videos and API from the GoDaddy server. N.T. Trial at

183-84, 189-90. No electronic data was deleted from any computer owned

by Watchword. Id. at 183-84, 303. Watchword had copies of the videos that

-2- J-A25032-23

were unaffected by the hack of the GoDaddy server, and Truefit Solutions

(Truefit), Watchword’s consultant that had developed the video dissemination

system for Watchword, had a copy of the API. Id. at 136-37, 172, 195, 213.

The mobile application on Apple’s server was not damaged by the hack of the

GoDaddy server. Id. at 183-85, 189. On May 7, 2017, Watchword, however,

removed the mobile application from Apple’s server to prevent adverse

reactions from customers and Apple because the mobile application could not

work without the videos and API on the GoDaddy server. Id. at 137-38, 154-

55, 191-92.

At the time that the videos and API were deleted from the GoDaddy

server, Watchword was insured by Erie under a property damage and liability

insurance policy that included coverage for the reproduction or replacement

of electronic data. N.T. Trial at 354-56; Erie Insurance Policy Q970967190

(the Policy), Commercial Property Coverage Part at 11 § IV(C)(2). The Policy

provided with respect to electronic data coverage:

We will cover the expenses incurred to reproduce or replace your “electronic data” when destruction or corruption is caused by a peril insured against including loss by theft. This includes your “electronic data” that is destroyed or corrupted by magnetic injury, “accident”, “electronic circuitry impairment”, virus, harmful code, or similar instruction introduced into or enacted on a computer system (including “electronic data”) or a network to which it is connected, designed to damage or destroy any part of the system or disrupts its normal operation. Coverage is limited to “electronic data” which is owned by you, licensed or leased to you, originates and resides in your computers, and is used in the e-commerce activity of your business.

-3- J-A25032-23

* * * “Loss” or damage to “electronic data” will be valued at the cost of reproduction or replacement including the cost of data entry, re- programming, and computer consultation services. But we will not pay the cost to duplicate research that led to the development of your “electronic data”. To the extent that “electronic data” is not reproduced or replaced, the “loss” will be valued at the cost of replacement of the “media” on which “electronic data” was stored, with blank “media” of substantially identical type. * * * “Media” means materials on which “electronic data” are recorded, such as magnetic tapes, disc packs, paper tapes, and cards. We will pay for the expenses incurred in the reproduction or replacement of your “electronic data” which is in excess of the deductible amount shown in the “Declarations”.

Policy, Commercial Property Coverage Part at 11 § IV(C)(2) (emphasis

added). The Policy declarations set forth a deductible of $2,500. Id.,

Declarations at 1. The Policy also contains an exclusion that excludes from

coverage electronic data “which cannot be replaced with the same kind or

quality.” Id., Commercial Property Coverage Part at 12 § IV(C)(4). Although

the electronic data reproduction or replacement section of the Policy contained

a coverage limit of $25,000, id., Commercial Property Coverage Part at 11 §

IV(C)(2), the Policy contained an endorsement that provided up to a total of

$250,000 in coverage for expenses of reproduction or replacement of

electronic data, damage to electronic data processing equipment, and a

number of other types of business losses. Id., Office Enhancements

Endorsement Commercial Property Coverage Part at 1 § B.

On July 17, 2017, Watchword filed a claim with Erie for the loss caused

by the deletion of its electronic data from the GoDaddy server. N.T. Trial at

-4- J-A25032-23

84. Erie denied Watchword’s claim on the grounds, inter alia, that the Policy

did not cover the loss because the electronic data that was destroyed was not

on Watchword’s computers and on the ground that the cost of replacing the

videos on the GoDaddy server from the copies that Watchword still had was

less than the $2,500 deductible. Id. at 121-23, 248-50, 253-56.

On February 22, 2019, Watchword filed this action against Erie. In its

complaint, Watchword asserted claims for breach of contract for the failure to

pay its claim for the cost of replacing electronic data, bad faith denial of its

claim, and violation of the Uniform Trade Practices and Consumer Protection

Law (UTPCPL). Amended Complaint ¶¶14-35. Erie in its answer denied that

the Policy covered Watchword’s loss, denied that it breached the insurance

contract, and denied that it acted in bad faith. Answer and New Matter ¶¶14-

21, 24-30, 48-59. Following discovery, Erie filed a motion for summary

judgment seeking judgment in its favor on all of Watchword’s claims. On June

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2024 Pa. Super. 2, 308 A.3d 294, Counsel Stack Legal Research, https://law.counselstack.com/opinion/watchword-worldwide-v-erie-insurance-exchange-pasuperct-2024.