Wash. State Nurses Ass'n v. Cmty. Health Sys., Inc.

469 P.3d 300
Washington Supreme Court·Decided August 13, 2020·No. 97532-9·Published·Cited by 6 cases

Opinion

FILE THIS OPINION WAS FILED FOR RECORD AT 8 A.M. ON

IN CLERK’S OFFICE AUGUST 13, 2020 SUPREME COURT, STATE OF WASHINGTON AUGUST 13, 2020 SUSAN L. CARLSON

SUPREME COURT CLERK

IN THE SUPREME COURT OF THE STATE OF WASHINGTON

WASHINGTON STATE NURSES ) No. 97532-9 ASSOCIATION, )

)

Respondent/Cross Appellant, )

)

v. ) EN BANC )

COMMUNITY HEALTH )

SYSTEMS, INC., d/b/a YAKIMA )

HMA, LLC, d/b/a YAKIMA )

REGIONAL MEDICAL AND )

CARDIAC CENTER, )

) August 13, 2020 Filed __________________

Appellant/Cross Respondent, )

)

VERONICA KNUDSON and )

BRIAN BRAEGGER, )

)

Defendants. )

______________________________ )

MONTOYA-LEWIS, J.—Washington State Nurses Association (WSNA)

seeks damages on behalf of its member nurses for unpaid working hours, overtime hours, and missed meal periods. We are asked to decide whether an association has standing to bring a claim on behalf of its members when it must rely on

Wash. State Nurses Ass’n v. Yakima HMA, LLC No. 97532-9

representative testimony in order to establish the amount and extent of damages that its members suffered. Since these damages established through representative testimony were not certain, easily ascertainable, or within the knowledge of the defendant, we hold that WSNA does not have standing to bring such a claim.

I. FACTS AND PROCEDURAL HISTORY A. Factual Background Yakima HMA LLC (Yakima Regional) is a general medical and surgical hospital in Yakima, Washington. Yakima Regional has a home care agency, which includes its home health and hospice programs. The home care agency provides home care services to individuals with postsurgical needs, long-term health conditions, and terminal illnesses. The nurses who work in the home health and hospice programs travel individually to patients’ residences to provide home care nursing services. WSNA is a statewide labor organization and was the exclusive bargaining representative of Yakima Regional’s home care and hospice nurses during the time period at issue.

Yakima Regional assigned home health and hospice nurses to territories with the goal of aligning patient assignments with the geographic area in which the nurse lived. The nurses had a relatively independent schedule but had productivity requirements set by Yakima Regional. The nurses were required to reach five to six “stats” per day, which included the time it took to drive to the patient, the patient

Wash. State Nurses Ass’n v. Yakima HMA, LLC No. 97532-9

visit itself, the documentation and charting, and any follow-up coordination with other services—such as pharmacy, occupational therapy, or chaplaincy. Documentation and charting needed to be finished for each visit within 24 hours so that on-call nurses could access the patient charting information. Yakima Regional expected nurses to meet the productivity requirements—five or six stats—within an 8-hour working day. If a nurse needed to work overtime in order to complete their stats, they were required to call in advance to seek overtime approval. Additionally, the nurses were entitled to a 30-minute unpaid, uninterrupted meal period.

Nurses regularly could not complete the productivity requirements within an 8-hour working day and often spent hours on documentation and charting at the end of the day, during their lunch time, and in the early mornings. Nurses were also rarely able to take a 30-minute uninterrupted meal break. When nurses tried to request overtime to complete their charting, the request was often denied. On the rare occasion when overtime was approved, it was for only a number of hours insufficient to finish the documentation. Multiple nurses attempted to discuss the impossible productivity requirements with their supervisor, but they were told it was Yakima Regional’s expectation that nurses finish their five or six stats in an 8-hour working day.

In April 2015, WSNA filed suit against Yakima Regional on behalf of 28 home health and hospice nurses seeking damages under the Washington Minimum

Wash. State Nurses Ass’n v. Yakima HMA, LLC No. 97532-9

Wage Act 1 and the industrial welfare act2 for unpaid working hours, overtime hours, and missed meal periods.

B. Procedural History and Trial In 2017, the parties filed cross motions for summary judgment. WSNA sought partial summary judgment on liability, and Yakima Regional sought summary dismissal on the grounds that WSNA lacked associational standing to bring its claim. The trial court denied both motions, but it certified its order denying Yakima Regional’s motion for summary judgment for interlocutory discretionary review under RAP 2.3(b)(4) because there was substantial ground for a difference of opinion on the standing issue. The Court of Appeals denied the motion for discretionary review because more factual development was necessary to determine what evidence WSNA would rely on to establish damages.

A nine-day bench trial began in January 2018. At trial, nine nurses testified about the work environment, the hours they worked without pay, and missed meal periods. Some nurses testified that they worked one or two hours of overtime each day, while others testified they worked up to six hours of overtime each day in order to finish documentation. The nurses also testified that they rarely got a 30-minute

1 Ch. 49.46 RCW.

2 Ch. 49.12 RCW; WAC 296-126-092(1)-(2) (“Employees shall be allowed a meal period of at least thirty minutes which commences no less than two hours nor more than five hours from the beginning of the shift.”).

Wash. State Nurses Ass’n v. Yakima HMA, LLC No. 97532-9

uninterrupted meal period. They told their supervisors repeatedly about this required overtime work: verbally, in arranged meetings, in exit interviews, and in notations on their daily time sheets. Despite this notice, Yakima Regional supervisors often denied the nurses’ requests for overtime, and the policies surrounding reporting time did not change.

WSNA presented a damages calculation chart that was created by its expert, Dr. Jeffrey Munson. This chart contained the total amount of back pay and the total interest owed to the nurses, assuming varying rates of off-the-clock hours worked and varying rates of missed meal breaks. All of the data that Dr. Munson used to develop the chart came from Yakima Regional’s payroll wages and hours records. However, in order to use the chart and come to a final damage calculation, the court itself would need to decide the average hours of overtime the nurses worked and the percentage of meal periods the nurses missed. The court was required to weigh the testimony of the nurses and make these two separate rate determinations as the finder of fact.

In its findings of fact and conclusions of law, the trial court held that WSNA had associational standing to bring the claims. Based on the nurses’ testimony, the court found that the nurses missed 90 percent of their statutorily mandated meal periods. Clerk’s Papers (CP) at 2891. The court also found that “[f]rom April 21, 2012, through April 1, 2014, the nurses were not paid for 22% of the hours they

Wash. State Nurses Ass’n v. Yakima HMA, LLC No. 97532-9

worked” and “[f]rom April 2, 2014 through August 31, 2017, the nurses were not paid for 37.5% of the hours they worked.” CP at 2893. 3 The court found total damages to be $1,447,758.09 and awarded WSNA attorney fees and court costs. Finally, the court ruled that Yakima Regional knowingly and willfully deprived the nurses of their pay and ordered double damages pursuant to RCW 49.52.070.

Yakima Regional appealed, arguing, among other things, that WSNA lacked associational standing; WSNA cross appealed. 4 Division Three of the Court of Appeals certified the case for transfer to this court, which we accepted.

II. ANALYSIS

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Wash. State Nurses Ass'n v. Cmty. Health Sys., Inc., 469 P.3d 300 (Wash. 2020).

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