Wash. State Nurses Ass'n v. Cmty. Health Sys., Inc.

469 P.3d 300
Washington Supreme Court·Decided August 13, 2020·No. 97532-9·Published·Cited by 6 cases

Opinion

FILE THIS OPINION WAS FILED FOR RECORD AT 8 A.M. ON IN CLERK’S OFFICE AUGUST 13, 2020 SUPREME COURT, STATE OF WASHINGTON AUGUST 13, 2020 SUSAN L. CARLSON SUPREME COURT CLERK

IN THE SUPREME COURT OF THE STATE OF WASHINGTON

WASHINGTON STATE NURSES ) No. 97532-9 ASSOCIATION, ) ) Respondent/Cross Appellant, ) ) v. ) EN BANC ) COMMUNITY HEALTH ) SYSTEMS, INC., d/b/a YAKIMA ) HMA, LLC, d/b/a YAKIMA ) REGIONAL MEDICAL AND ) CARDIAC CENTER, ) ) August 13, 2020 Filed __________________ Appellant/Cross Respondent, ) ) VERONICA KNUDSON and ) BRIAN BRAEGGER, ) ) Defendants. ) ______________________________ )

MONTOYA-LEWIS, J.—Washington State Nurses Association (WSNA)

seeks damages on behalf of its member nurses for unpaid working hours, overtime

hours, and missed meal periods. We are asked to decide whether an association has

standing to bring a claim on behalf of its members when it must rely on Wash. State Nurses Ass’n v. Yakima HMA, LLC No. 97532-9

representative testimony in order to establish the amount and extent of damages that

its members suffered. Since these damages established through representative

testimony were not certain, easily ascertainable, or within the knowledge of the

defendant, we hold that WSNA does not have standing to bring such a claim.

I. FACTS AND PROCEDURAL HISTORY

A. Factual Background

Yakima HMA LLC (Yakima Regional) is a general medical and surgical

hospital in Yakima, Washington. Yakima Regional has a home care agency, which

includes its home health and hospice programs. The home care agency provides

home care services to individuals with postsurgical needs, long-term health

conditions, and terminal illnesses. The nurses who work in the home health and

hospice programs travel individually to patients’ residences to provide home care

nursing services. WSNA is a statewide labor organization and was the exclusive

bargaining representative of Yakima Regional’s home care and hospice nurses

during the time period at issue.

Yakima Regional assigned home health and hospice nurses to territories with

the goal of aligning patient assignments with the geographic area in which the nurse

lived. The nurses had a relatively independent schedule but had productivity

requirements set by Yakima Regional. The nurses were required to reach five to six

“stats” per day, which included the time it took to drive to the patient, the patient

2 Wash. State Nurses Ass’n v. Yakima HMA, LLC No. 97532-9

visit itself, the documentation and charting, and any follow-up coordination with

other services—such as pharmacy, occupational therapy, or chaplaincy.

Documentation and charting needed to be finished for each visit within 24 hours so

that on-call nurses could access the patient charting information. Yakima Regional

expected nurses to meet the productivity requirements—five or six stats—within an

8-hour working day. If a nurse needed to work overtime in order to complete their

stats, they were required to call in advance to seek overtime approval. Additionally,

the nurses were entitled to a 30-minute unpaid, uninterrupted meal period.

Nurses regularly could not complete the productivity requirements within an

8-hour working day and often spent hours on documentation and charting at the end

of the day, during their lunch time, and in the early mornings. Nurses were also rarely

able to take a 30-minute uninterrupted meal break. When nurses tried to request

overtime to complete their charting, the request was often denied. On the rare

occasion when overtime was approved, it was for only a number of hours insufficient

to finish the documentation. Multiple nurses attempted to discuss the impossible

productivity requirements with their supervisor, but they were told it was Yakima

Regional’s expectation that nurses finish their five or six stats in an 8-hour working

day.

In April 2015, WSNA filed suit against Yakima Regional on behalf of 28

home health and hospice nurses seeking damages under the Washington Minimum

3 Wash. State Nurses Ass’n v. Yakima HMA, LLC No. 97532-9

Wage Act 1 and the industrial welfare act2 for unpaid working hours, overtime hours,

and missed meal periods.

B. Procedural History and Trial

In 2017, the parties filed cross motions for summary judgment. WSNA sought

partial summary judgment on liability, and Yakima Regional sought summary

dismissal on the grounds that WSNA lacked associational standing to bring its claim.

The trial court denied both motions, but it certified its order denying Yakima

Regional’s motion for summary judgment for interlocutory discretionary review

under RAP 2.3(b)(4) because there was substantial ground for a difference of

opinion on the standing issue. The Court of Appeals denied the motion for

discretionary review because more factual development was necessary to determine

what evidence WSNA would rely on to establish damages.

A nine-day bench trial began in January 2018. At trial, nine nurses testified

about the work environment, the hours they worked without pay, and missed meal

periods. Some nurses testified that they worked one or two hours of overtime each

day, while others testified they worked up to six hours of overtime each day in order

to finish documentation. The nurses also testified that they rarely got a 30-minute

1 Ch. 49.46 RCW. 2 Ch. 49.12 RCW; WAC 296-126-092(1)-(2) (“Employees shall be allowed a meal period of at least thirty minutes which commences no less than two hours nor more than five hours from the beginning of the shift.”). 4 Wash. State Nurses Ass’n v. Yakima HMA, LLC No. 97532-9

uninterrupted meal period. They told their supervisors repeatedly about this required

overtime work: verbally, in arranged meetings, in exit interviews, and in notations

on their daily time sheets. Despite this notice, Yakima Regional supervisors often

denied the nurses’ requests for overtime, and the policies surrounding reporting time

did not change.

WSNA presented a damages calculation chart that was created by its expert,

Dr. Jeffrey Munson. This chart contained the total amount of back pay and the total

interest owed to the nurses, assuming varying rates of off-the-clock hours worked

and varying rates of missed meal breaks. All of the data that Dr. Munson used to

develop the chart came from Yakima Regional’s payroll wages and hours records.

However, in order to use the chart and come to a final damage calculation, the court

itself would need to decide the average hours of overtime the nurses worked and the

percentage of meal periods the nurses missed. The court was required to weigh the

testimony of the nurses and make these two separate rate determinations as the finder

of fact.

In its findings of fact and conclusions of law, the trial court held that WSNA

had associational standing to bring the claims. Based on the nurses’ testimony, the

court found that the nurses missed 90 percent of their statutorily mandated meal

periods. Clerk’s Papers (CP) at 2891. The court also found that “[f]rom April 21,

2012, through April 1, 2014, the nurses were not paid for 22% of the hours they

5 Wash. State Nurses Ass’n v. Yakima HMA, LLC No. 97532-9

worked” and “[f]rom April 2, 2014 through August 31, 2017, the nurses were not

paid for 37.5% of the hours they worked.” CP at 2893. 3 The court found total

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