Waronsky, D. v. Ameriprise Financial

Superior Court of Pennsylvania·Decided December 11, 2020·No. 412 WDA 2020·Unpublished

Opinion

NON-PRECEDENTIAL DECISION - SEE SUPERIOR COURT I.O.P. 65.37

DENNIS WARONSKY : IN THE SUPERIOR COURT OF : PENNSYLVANIA

Appellant :

:

:

v. :

:

:

AMERIPRISE FINANCIAL, INC., : No. 412 WDA 2020 AMERIPRISE FINANCIAL SERVICES, : INC., RIVERSOURCE LIFE : INSURANCE COMPANY AND : KENNETH J. ROCK :

Appeal from the Judgment Entered March 17, 2020 In the Court of Common Pleas of Allegheny County Civil Division at No(s): G.D. 01-007921

BEFORE: OLSON, J., MURRAY, J., and McCAFFERY, J. MEMORANDUM BY MURRAY, J.: FILED DECEMBER 11, 2020 Dennis Waronsky (Appellant) appeals from the judgment entered in favor of Ameriprise Financial, Inc., Ameriprise Financial Services, Inc., Riversource Life Insurance Company, and Kenneth J. Rock (Rock) (collectively, “Defendants”). The parties’ dispute concerns two “universal” life (UL) insurance policies that Defendants sold to Appellant in 1988 and 1994. After careful review, we affirm.

By means of background, UL insurance policies differ from standard whole life insurance policies. The major distinctions are that UL policies have an investment savings component and flexible premiums. These policies are comprised of the savings component and cost of insurance (COI). In sum,

collected premium payments in excess of the COI accumulate within the cash/savings component. UL policyholders earn interest on the accumulated sums in the savings component, at a variable interest rate dependent on current market conditions.1 Importantly, however, UL policies also contain a specified “guaranteed” interest rate (guaranteed rate), which provides a floor on how low the interest rate can go.2 It is advantageous for UL policyholders to receive the highest guaranteed rate, as the rate increases the amount of cash that accumulates in the savings component of the policy.

Here, Appellant initially purchased a “Flexible Premium Adjustable” UL policy from Rock, an insurance agent employed by Defendants, in 1988 (1988 policy). This policy provided for a life insurance benefit of $100,000 (as well as other benefits to Appellant’s wife not relevant to this appeal). Appellant paid a monthly premium of $100 for the policy. The guaranteed rate was 4.5%. Before the parties executed the policy documents, Rock showed Appellant a written illustration (1988 illustration), which contained hand- written explanatory notes by Rock. This was Rock’s standard practice, which he did to inform Appellant of the details of the 1988 policy. Rock also

1 The Pennsylvania Insurance Department (PID) must approve UL policies, and their interest rates, before the policies may be sold.

2 Depending on current market conditions, the actual interest rate earned on a UL policy can be higher than the guaranteed rate. Over the years in which Appellant maintained his UL policies, he often earned interest above the guaranteed rate.

presented Appellant with an individually tailored “Disclosure Statement” (1988 Disclosure Statement), which essentially detailed the same information as the 1988 illustration.

For the next several years, Appellant maintained the 1988 policy under the terms discussed above. In November 1993, Defendants sent an internal communication to all of their insurance sales agents located in Pennsylvania, including Rock.3 This communication stated that the PID had authorized Defendants to reduce the guaranteed rate on all new sales of UL policies to 4%. The interest reduction applied to UL policies purchased after January 1, 1994 (the “1994 interest reduction”).

On December 8, 1993 (1993 meeting), Appellant met with Rock to discuss a new UL insurance policy that Defendants had offered to Appellant to replace the 1988 policy. The new proposed policy would increase Appellant’s death benefit from $100,000 to $150,000. During the 1993 meeting, Rock again showed Appellant a new written illustration, with hand-written notes, to inform Appellant of the details of the new proposed policy. This illustration stated that the guaranteed rate on the proposed policy at that time was 5%. Although no agreement was reached at the 1993 meeting, Rock and Appellant agreed to meet again to discuss the matter further.

3Both Rock and an employee of Ameriprise conceded that this communication would have been sent to Rock.

On February 2, 1994, Appellant and Rock met again (1994 meeting), and executed the new UL policy (1994 policy), which increased Appellant’s death benefit from $100,000 to $150,000, with the same monthly premium of $100. The accumulated cash in the 1988 policy savings account “rolled over” into the 1994 policy. This contract, like the 1988 policy, consisted of a written policy application and a Disclosure Statement (1994 Disclosure Statement).

The 1994 Disclosure Statement contained a blank section, which required Defendants to specify both the guaranteed rate and “Guaranteed Period of Coverage.” Rock did not personally enter this information on the form; rather, his administrative assistant (Rock’s assistant), did so by hand. The 1994 Disclosure Statement provided that the guaranteed rate was 5%, which was inconsistent with the 1994 interest reduction. In actuality, because Appellant had applied for the 1994 policy after January 1, 1994, he received a guaranteed rate of 4%, not 5%, pursuant to the 1994 interest reduction, since he applied for the 1994 policy after January 1, 1994. Further, Rock’s assistant specified in the 1994 Disclosure Statement that the guaranteed period of Appellant’s coverage was to age 95. Notably, however, the 1988 Disclosure Statement stated that the guaranteed period of Appellant’s coverage was to age 75. After Appellant initiated this action, Defendants alleged that the above inconsistencies were not fraudulently made; rather, they were mere clerical errors by Rock’s assistant.

After Defendants approved the executed 1994 policy, Rock sent Appellant a copy of the policy documents, including the 1994 Disclosure Statement. Appellant eventually received the documents in the mail, and filed them for safekeeping.4 Aside from this mailing, Rock did not separately advise Appellant that the guaranteed rate of 4% he received under the 1994 policy differed from the guaranteed rate of 5% that Defendants represented Appellant would receive: (a) at the 1993 meeting; and (b) in the 1994 Disclosure Statement.

In 2004, Appellant surrendered the 1994 policy. At that time, Appellant had paid Defendants approximately $19,600 in premiums toward the 1988 and 1994 policies. When Appellant surrendered the 1994 policy, Defendants sent him a check for approximately $13,000, representing the cash value accumulated in the savings account component of the policy.

Appellant initiated this action on April 20, 2001 by writ of summons.

Appellant filed a complaint several years later, in September 2008. Appellant alleged 3 causes of action: fraudulent misrepresentation (FM), negligent misrepresentation (NM), and violation of the Unfair Trade Practices and

4Appellant testified that he did not thoroughly read the 1994 policy documents because he trusted Rock to fill them out correctly and consistent with his representations at the 1993 meeting. We note that a purchaser of noncommercial life insurance is not required to scrutinize policy documents to ensure that they match an insurance agent’s representations about the policy. See Boehm v. Riversource Life Ins. Co., 117 A.3d 308, 324 (Pa. Super. 2015).

Consumer Protection Law (UTPCPL), 73 P.S. § 201-1, et seq.5 These claims pertained to the representations Defendants made as to: (a) the guaranteed rate of the 1994 policy Rock verbalized and illustrated at the 1993 meeting; and (b) the guaranteed period of insurance coverage set forth in the 1994 Disclosure Statement (i.e., age 95). We will collectively refer to these misrepresentations as the “1994 policy misrepresentations.”

Appellant’s claims of FM and NM were tried before a jury;

Free access — add to your briefcase to read the full text and ask questions with AI

Waronsky, D. v. Ameriprise Financial, (Pa. Ct. App. 2020).

Waronsky, D. v. Ameriprise Financial (Waronsky, D. v. Ameriprise Financial) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Pressley v. Travelers Property Casualty Corp.
817 A.2d 1131 (Superior Court of Pennsylvania, 2003)
Toy v. Metropolitan Life Insurance
863 A.2d 1 (Superior Court of Pennsylvania, 2004)
Winschel v. Jain
925 A.2d 782 (Superior Court of Pennsylvania, 2007)
Growall v. Maietta
931 A.2d 667 (Superior Court of Pennsylvania, 2007)
Delahanty v. First Pennsylvania Bank, N.A.
464 A.2d 1243 (Supreme Court of Pennsylvania, 1984)
Pekular v. Eich
513 A.2d 427 (Supreme Court of Pennsylvania, 1986)
Archibald v. Kemble
971 A.2d 513 (Superior Court of Pennsylvania, 2009)
Bennett v. A.T. Masterpiece Homes at Broadsprings, LLC
40 A.3d 145 (Superior Court of Pennsylvania, 2012)
Shepherd v. Pittsburgh Glass Works, LLC
25 A.3d 1233 (Superior Court of Pennsylvania, 2011)
Karn v. Quick & Reilly Inc.
912 A.2d 329 (Superior Court of Pennsylvania, 2006)
Office of Disciplinary Counsel v. Anonymous Attorney A
714 A.2d 402 (Supreme Court of Pennsylvania, 1998)
Agliori v. Metropolitan Life Insurance
879 A.2d 315 (Superior Court of Pennsylvania, 2005)
Parr, J. v. Ford Motor Company
109 A.3d 682 (Superior Court of Pennsylvania, 2014)
Koller Concrete, Inc. v. Tube City IMS, LLC
115 A.3d 312 (Superior Court of Pennsylvania, 2015)
Boehm, R. v. Riversource Life Insurance
117 A.3d 308 (Superior Court of Pennsylvania, 2015)
Richards v. Ameriprise Financial, Inc.
152 A.3d 1027 (Superior Court of Pennsylvania, 2016)
Krishnan v. Cutler Group, Inc.
171 A.3d 856 (Superior Court of Pennsylvania, 2017)
Gregg, G. v. Ameriprise Financial
195 A.3d 930 (Superior Court of Pennsylvania, 2018)
Mader, S. v. Duquesne Light
199 A.3d 1258 (Superior Court of Pennsylvania, 2018)
Woullard, D v. Sanner Concrete
2020 Pa. Super. 263 (Superior Court of Pennsylvania, 2020)