Wanless v. Peloton Interactive. Inc.

District Court, E.D. California·Decided June 20, 2023·No. 2:23-cv-00405·Unknown

Opinion

TAMMIE WANLESS, et al., No. 2:23-CV-00405-DMC Plaintiffs, v. ORDER Defendant. Plaintiffs Tammie and Mike Wanless, who are proceeding with retained counsel, bring this civil action. All parties have consented to Magistrate Judge jurisdiction and the case has been reassigned. See ECF Nos. 7, 8, & 10. Pending before the Court is Defendant’s motion to compel arbitration. See ECF No. 15. The parties appeared before the undersigned on June 7, 2023, for a hearing. Plaintiffs’ counsel appeared in person. Defense counsel appeared remotely via Zoom. At the conclusion of the hearing, the matter was submitted for issuance of a formal order. For the reasons discussed below, the Court will grant Plaintiffs’ motion insofar as Plaintiffs’ action will be referred to arbitration with respect to Mrs. Wanless’s claims and stayed as to Mr. Wanless’s claim for loss of consortium. The parties will be directed to submit periodic joint reports on the status of arbitration proceedings. / / / A. Plaintiffs’ Allegations Plaintiffs allege that, around January 21, 2021, “after completing a ride on her Peloton Bike,”1 Mrs. Wanless “stepped off her bike and onto the floor wearing her Peloton cycling Shoes.” ECF No. 1, pg. 10. Plaintiff contends that, because “her cycling shoes have no grips and are made of slippery plastic,” Mrs. Wanless slipped and sustained injuries as a result of her fall. Id. Mrs. Wanless asserts that, “instead of returning to the Peloton bike,” she went to the hospital where she received medical attention and underwent surgery to repair those injuries allegedly sustained as a result of her fall. ECF No. 17, pg. 4. Plaintiffs contend the shoes are defective because they “have no grips and are made of slippery plastic,” and, had she been aware of this defect, she would have removed her shoes prior to dismounting from her bike. See ECF No. 1 pg. 10. Mr. Wanless is claiming loss of consortium because Mrs. Wanless is allegedly unable to perform the “necessary marital, child-rearing and domestic duties” or the “work and services usually performed by her in the care, maintenance and management of Plaintiff’s family home.” Id., pgs. 19-20. Plaintiffs assert claims for strict liability for manufacturing and/or design defect, strict liability for failure to warn, negligence, and loss of consortium.2 See ECF No. 1, pg. 1. B. The Terms and Services Agreement In order to become a member of Peloton’s online fitness community, individuals must create a Peloton account and agree to Peloton’s Terms of Service. See ECF 15-3, pgs. 2, 22-26. When registering for a Peloton account, individuals are required to agree to Peloton’s Terms of Service, Privacy Policy, and Membership Terms as a condition of creating an account. See id. No user can complete the process of registering for a Peloton account without clicking a button acknowledging that “I have read and agree to the Peloton Terms of Service, Privacy Policy, and Membership Terms.” Id., pgs. 4, 22-26. The phrases “Terms of Service,” “Privacy 1 However, Plaintiffs state in opposition to Defendant’s motion that “as the class was starting” she “pressed the touchscreen to stop the class and completely stepped off the Peloton bike and onto the floormat.” ECF No. 17, pg. 4. 2 Plaintiffs’ fourth claim for loss of consortium is brought only by Mr. Wanless. Policy,” and “Membership Terms” are called out in underlined text and hyperlink such that the documents can be downloaded for review. Id. Peloton’s Terms of Service3 states that:

[Peloton] provides an online fitness community and related products, services, content and features through Peloton websites, such as those for our studio, support, boutique, and local country pages (the “Peloton Site(s)”), the interfaces on tablets connected to Peloton fitness equipment (such as the Peloton Bike, Peloton Tread, and Peloton Row), Peloton’s fitness studios, and through mobile, desktop, or device applications (including iOS and Android applications (“Apps”)) and Peloton- controlled social media pages (including on Facebook, Instagram, Spotify and Twitter). To make these Terms easier to read, the Peloton Sites and Apps, along with the Peloton tablet and studio interfaces and Peloton- controlled social media pages are collectively called the “Peloton Service” or “the Services”. By registering as a member or by visiting, browsing, or using the Peloton Service in any way and have your usual residence in the US or Canada, you (as a “user”) accept and agree to be bound by these Terms of Service (“Terms”), which forms a binding agreement between you and Peloton. ECF No. 15-3, pg. 30 (Preamble) (emphasis in original). As part of a user’s acceptance of Peloton’s Terms of Service, Peloton members agree to arbitrate any disputes with Peloton. See id. In fact, the first paragraph of the Terms of Service that applied when Mrs. Wanless created her Peloton account, stated: “[b]y registering as a member or by visiting, browsing, or using the Peloton Service in any way . . . you (as a ‘user’) accept and agree to be bound by these Terms of Service (‘Terms’), which forms a binding agreement between you and Peloton.” Id. The Terms also state that “[i]f you do not wish to be bound by these Terms, you may not access or use the Peloton Service.” Id. It also states that: “[t]hese Terms begin on the date you first use the Peloton Service and continue as long as you have an account with us and/or continue to use the Peloton Service.” Id., pg. 31. / / / / / / / / / / / / / / / 3 Peloton’s Terms and Services Agreement is referenced herein as “Terms,” “Terms of Service,” or “the Agreement.” Additionally, the Terms make clear that they contain a binding arbitration provision and class action waiver for any dispute with Peloton and are called out in all caps lettering on the first page of the Agreement. Id., pg. 30. The provision reads:

PLEASE READ: THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER (SECTION 20). READ CAREFULLY, INCLUDING YOUR RIGHT, IF APPLICABLE, TO OPT OUT OF ARBITRATION. EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN SECTION DISPUTES BETWEEN YOU AND PELOTON WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A

Id. (Preamble) (emphasis in original). Finally, the Agreement contains an arbitration provision, again in bold and called out in all caps lettering, that begins “ARBITRATION REQUIREMENT & CLASS ACTION WAIVER – IMPORTANT – PLASE REVIEW AS THIS MAY AFFECT YOUR LEGAL RIGHTS, APPLICABLE TO THE FULL EXTENT PERMITTED BY LAW,” and states: Mandatory Arbitration of Disputes. We each agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services or Content (collectively, “Disputes”) will be resolved solely by binding, individual arbitration and not in a class, representative or consolidated action or proceeding. You and Peloton agree that the U.S. Federal Arbitration Act (or equivalent laws in the jurisdiction in which the Peloton entity that you have contracted with is incorporated) governs the interpretation and enforcement of these Terms and that you and Peloton are each waiving the right to a trial by jury or to participate in a class action. The arbitration provision shall survive termination of these Terms.

ECF No. 15-3, pg. 37 (emphasis in original). In addition, you will retain the right to opt out of arbitration entirely and litigate any Dispute if you provide us with written notice of your desire to do so by regular mail sent to the attention of Peloton’s Legal Department at the Peloton address . . . within 30 days following the date you first agree to these Terms.

Id. (Exceptions and Opt-Out). / / /

/ / /

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Wanless v. Peloton Interactive. Inc., (E.D. Cal. 2023).

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