Wallace v. Sharkninja Operating, LLC

District Court, N.D. California·Decided March 9, 2020·No. 5:18-cv-05221·Unknown

Opinion

KRYSTAL WALLACE, Case No. 18-cv-05221-BLF

Plaintiff, ORDER GRANTING IN PART AND v. DENYING IN PART MOTION TO DISMISS [Re: ECF 48] Defendant.

This is a putative consumer class action concerning a ubiquitous kitchen appliance, the blender. The blender at the center of this suit is not your average or traditional blender, however. Whereas other blenders have a single set of blades at the bottom of the pitcher, the blender that Plaintiff Krystal Wallace purchased is equipped with a “Stacked Blade Assembly” comprising six blades mounted along a vertical column that sits in the center of the pitcher. Wallace injured her hand while using the blender, wherefore she brings suit against its maker, Defendant SharkNinja Operating, LLC (“SharkNinja”). Presently before the Court is SharkNinja’s second motion to dismiss. ECF 48 (“Mot.”). Despite Wallace’s amendments in response to the Court’s grant of the first motion to dismiss, SharkNinja asserts that the operative Second Amended Complaint (“SAC”) remains deficient. SharkNinja’s motion is GRANTED IN PART and DENIED IN PART. The Court’s detailed rulings and the reasons for them are set forth below. I. BACKGROUND The following facts are drawn primarily from the SAC, ECF 45, which the Court must treat as true at the pleading stage. See Maya v. Centex Corp., 658 F.3d 1060, 1068 (9th Cir. 2011). A. The Alleged Defect Most consumers are familiar with blenders, which have been fixtures of household 2 kitchens for decades. Used to mix and pulverize foods using sharp blades, blenders typically 3 consist of a motorized base and a blending pitcher. In a traditional blender, there is a single set of 4 short blades locked to the bottom of the pitcher. SAC 4 30. SharkNinja manufactures a line of 5 blenders that employ a unique blade arrangement (the “Ninja Blenders”), which purports to deliver 6 exceptional blending performance. Id. 4] 4. As shown in the image below, the Ninja Blenders 7 have a “Stacked Blade Assembly”: multiple blades mounted along a vertical column that sits in 8 the center of the pitcher and extends the entire height of the pitcher. Jd. ff] 1,31. In the case of 9 Wallace’s particular model, the Ninja Professional Blender BL660 (the “BL660”), there were six 10 blades. Id. 16, 31. According to SharkNinja, the Stacked Blade Assembly “allows you to crush 11 ice faster and blend ingredients smoother than other blenders. Id. 31; see also id. § 17. 12

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20 21 22 Id. ¥ 4. 23 . . Of particular relevance here, the Stacked Blade Assembly is not permanently attached to 24 . . . . . . the pitcher or the pitcher’s lid, nor does it lock into place. Id. 3, 4. The parties agree that is by 2 wo, design. Indeed, Plaintiff cites a 2015 Consumer Reports article stating that “Ninja is the only 2 . . . . □ 6 manufacturer that uses a blade assembly that isn’t locked into the container during use” and that its 27 . oo: . . . “drawback is that the knife-like assembly isn’t anchored in any way, to the container.” Id. {| 3. 28

According to Wallace, however, the Ninja Blenders have “one or more design defects whereby the Stacked Blade Assembly improperly dislodges while blending” (the “Defect” or “Staked Blade Defect”). Id. ¶ 2 (emphasis added). That is, the parties agree that although the Stacked Blade Assembly does not lock into the pitcher, there is a “system intended to keep the Stacked Blade Assembly centered and in place during normal operation.” ECF 52 (“Opp.”) at 1; see Mot. at 1. The SAC does not describe this system, but Wallace does not appear to dispute SharkNinja’s description of it: “[T]he bottom [of the blade assembly] is seated on a drive gear at the base, and the top fits into a receptacle in the lid, which locks onto the pitcher.” Opp. at 1 (quoting Mot. at 1). At the hearing, moreover, SharkNinja brought a BL660 unit and showed these features to the Court. See ECF 66 (“Second MTD Tr.”) at 11; ECF 61 (stipulated motion to allow the demonstration). The SAC alleges that, due to the Defect, the system malfunctions and the Stacked Blade Assembly comes dislodged from its intended position during blending. Wallace believes the Defect “has a greater propensity to occur while attempting to blend solid ingredients like ice and frozen fruit, the exact purpose for which the blender is advertised.” SAC ¶ 31. At the same time, the Defect is allegedly “inherent in each of the Ninja Blenders and is present at the time of sale.” Id. ¶ 12. Plaintiff alleges several consequences that may result when the Stacked Blade Assembly comes dislodged. SAC ¶ 2. For instance, the Stacked Blade Assembly can “crack[], shatter[], or otherwise damage[e] the blending pitcher.” Id. ¶ 2. In addition, consumers have only two options for repositioning the Stacked Blade Assembly: They can either “blindly” “reach their hand into the partially blended mixture” to grab ahold of it, or pour it out along with the blended mixture. Id. ¶¶ 8-9. Both options allegedly “expose[] consumers to unexpected and sudden direct contact with the sharp blades,” id. ¶ 2: If the user chooses the former option, she may touch the blade and cut herself; if the user chooses the latter option, the blade may “suddenly fall out” and cut the user, id. ¶ 32. Turning to Wallace’s particular experience, Wallace purchased her BL660 blender on or around March 14, 2018 from Amazon.com, a SharkNinja authorized retailer. SAC ¶ 16. Wallace Defect. Id. ¶ 19. Specifically, she says, “on several occasions, the Stacked Blade Assembly came loose during normal blending with the lid properly secured, causing the Blade Assembly to spin unsecured around the blending pitcher.” Id. When that occurred, Wallace had to “quickly turn the blender off, remove the lid, carefully place her hand inside the filled blender to locate the Blade Assembly, and attempt to return the Blade Assembly to the center of the pitcher.” Id. On one of those instances, the Stacked Blade Assembly cut Wallace’s hand as she was attempting to re- position it. Id. Wallace says that, prior to buying the blender, she “saw, and relied upon, pictures and descriptions of the Ninja Blender provided by SharkNinja that each depicted the stacked blade assembly secured inside the blending pitcher.” SAC ¶ 17. As a result, she “did not know, and had no reason to know, that the Stacked Blade Assembly separates from the blender unit and suffers from the Stacked Blade Defect” when she made her purchase.” Id. Wallace further alleges that because user safety was an important factor in her purchasing decision, id. ¶ 17, she would not have purchased the Ninja Blender if she knew of the Defect and of the fact that the Stacked Blade Assembly did not lock in place inside the pitcher, id. ¶ 20. And if the Ninja Blenders “no longer exhibited the Stacked Blade Defect,” Wallace would consider purchasing one in the future. Id. at 21. B. Complaints and “Recall” According to Plaintiff, SharkNinja has long been aware of the Defect in its Ninja Blenders. Specifically, Plaintiff believes that, based on “pre-release testing data, early consumer complaints, high failure rates and replacement part sales data, and other internal sources,” SharkNinja has known about the Defect “since at least 2012.” SAC ¶ 38. The SAC provides no detailed allegations about any of these information sources, other than consumer complaints. The SAC does contain a number of complaints filed by consumers with the Consumer Product Safety Commission (“CPSC”) and provided to SharkNinja by CPSC. Id. ¶¶ 36, 40. Plaintiff asserts that at least some of these complaints describe the Defect at issue and thus made SharkNinja aware of the Defect. Id. ¶ 40. For instance: His wife put the blade on but it was not secure. When his wife turned the device on, the blade flew off of the axis. It chipped off bits of the plastic from t

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Wallace v. Sharkninja Operating, LLC, (N.D. Cal. 2020).

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