Wallace v. Ganley Auto Group

2011 Ohio 2909
Ohio Court of Appeals·Decided June 16, 2011·No. 95081·Published·Cited by 17 cases

Opinion

Court of Appeals of Ohio EIGHTH APPELLATE DISTRICT COUNTY OF CUYAHOGA

JOURNAL ENTRY AND OPINION No. 95081

APRIL WALLACE, ET AL.

PLAINTIFFS-APPELLANTS

vs.

THE GANLEY AUTO GROUP, ET AL.

DEFENDANTS-APPELLEES

JUDGMENT:

AFFIRMED

Civil Appeal from the

Cuyahoga County Court of Common Pleas Case No. CV-662122

BEFORE: Keough, J., Cooney, P.J., and Rocco, J.

RELEASED AND JOURNALIZED: June 16, 2011

ATTORNEYS FOR APPELLANTS

Ronald I. Frederick Ronald Frederick & Associates Co., L.P.A. 1370 Ontario Street, Suite 1240 Cleveland, OH 44113-1971

F. Paul Bland, Jr., pro hac vice Claire Prestel, pro hac vice Public Justice, P.C. 1825 K Street NW, Suite 200 Washington, D.C. 20006

ATTORNEYS FOR APPELLEES

Paul R. Harris David D. Yeagley Ulmer & Berne LLP Skylight Office Tower 1660 West 2nd St., Suite 1100 Cleveland, OH 44113-1448

KATHLEEN ANN KEOUGH, J.:

{¶ 1} Plaintiffs-appellants, April Wallace, Carolyn Murray, and Jacob Gordon (collectively “appellants”), appeal from the trial court’s judgment granting the motion to stay pending arbitration of defendants-appellees, Ganley Auto Group, Ganley Management Co., Ganley Chevrolet, Inc., Ganley Bedford Imports, Inc., and Ganley, Inc. (“Ganley” or collectively “Ganley defendants”). For the reasons that follow, we affirm.

I. Overview

{¶ 2} Wallace, Murray, and Gordon purchased pre-owned vehicles from Ganley dealerships. They subsequently filed a putative class action, alleging that the Ganley defendants sold them (and others) vehicles that had previously been titled to rental car companies and used as rental cars and knowingly failed to disclose their knowledge as to the history of each such vehicle. Appellants asserted claims for violation of Ohio’s Consumer Sales Protection Act (“CSPA”), R.C. 1345.01 et seq., and for fraud.

{¶ 3} In response to the complaint, Ganley filed a motion to dismiss or stay pending arbitration (“motion to stay”) and asked the court to enforce the arbitration agreement set forth in each of the appellants’ motor vehicle purchase contracts. In response to the motion to stay, appellants sought discovery, which the trial court permitted as to “the enforceability of the arbitration provision at issue in this case” as related to the named plaintiffs. Appellants subsequently propounded interrogatories, document requests, and requests for admissions. They then filed a motion to compel responses to their discovery requests, which the trial court denied, ruling that “the information sought by the plaintiffs is irrelevant, and outside the scope of the court’s order * * *.”

{¶ 4} Appellants then filed a brief opposing Ganley’s motion to stay and the matter proceeded to a hearing before the court. Wallace, Murray, and Gordon did not appear for the hearing nor did they present any witnesses.

Ganley presented the testimony of Russell Harris, Ganley’s general counsel, regarding the origin and terms of the arbitration agreements signed by Wallace, Murray, and Gordon when they purchased their vehicles.

{¶ 5} The trial court subsequently granted Ganley’s motion to stay.

II. Motion to Stay Pending Arbitration

{¶ 6} The arbitration agreement signed separately by Wallace, Murray, and Gordon was prominently set out in each purchase contract in red ink in capital letters as a separate agreement with a separate signature line. The agreement signed by Wallace and Gordon stated:

{¶ 7} “ARBITRATION: ANY DISPUTE BETWEEN YOU AND DEALER (SELLER) WILL BE RESOLVED BY BINDING ARBITRATION. YOU GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT YOUR RIGHTS IN THIS SALES TRANSACTION AND ANY FUTURE SERVICE TRANSACTIONS WITH DEALER. (EXCEPT FOR ANY CLAIM IN SMALL CLAIMS COURT). YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. YOU ARE ENTITLED TO A FAIR HEARING, BUT ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. ARBITRATOR DECISIONS ARE AS ENFORCEABLE AS ANY COURT ORDER AND ARE SUBJECT TO A VERY LIMITED REVIEW BY A COURT. SEE BACK OF THIS CONTRACT FOR ADDITIONAL

ARBITRATION TERMS.”1

{¶ 8} The back of the purchase contract, at the bottom of the page, under the heading “ADDITIONAL ARBITRATION TERMS,” contained four paragraphs that gave more information about the arbitration proceedings. Paragraph one explained that any arbitration proceeding would be conducted in accordance with the rules of the American Arbitration Association (“AAA”). In addition, it stated that “[c]lass action claims or other joinder or consolidation of claims of multiple purchasers under different purchase contracts are and shall be prohibited in any arbitration proceeding.”

{¶ 9} The second paragraph advised that “[t]he dealership hopes that you would first attempt to resolve any complaint you may have after purchase or service through the General Manager of the dealership. If you are unable to resolve your complaint at the dealership, you should contact Ganley Management Co. * * *, Attention: Russell W. Harris, General Counsel * * *.” The third paragraph explained that some “small claims” could be filed in small claims court, but the purchaser was required to use AAA arbitration procedures if the claim exceeded the jurisdiction of the small claims court. It stated further that the “dealership will pay or reimburse you for any arbitration fee imposed by AAA * * *.” Finally, the fourth paragraph set

Murray signed a slightly revised version of Ganley’s arbitration clause, which did not include 1

the “as enforceable” and “simpler and more limited” language.

forth the AAA website, address, and telephone number, and advised that more information about arbitration could be obtained by accessing the AAA website or contacting AAA directly.

{¶ 10} In their first assignment of error, appellants contend that the trial court erred in granting Ganley’s motion to stay pending arbitration because the arbitration clause: (1) is void as a matter of public policy because it bans class action arbitration; (2) is substantively and procedurally unconscionable; and (3) does not apply to appellants’ claims.

{¶ 11} This court reviews de novo whether an arbitration agreement alleged to be unconscionable is enforceable; however, factual findings of the trial court must be afforded great deference. Taylor Bldg. Corp. of Am. v. Benfield, 117 Ohio St.3d 352, 2008-Ohio-938, 884 N.E.2d 12, ¶2.

{¶ 12} R.C. 2711.01(A) states that “[a] provision in any written contract * * * to settle by arbitration a controversy that subsequently arises out of the contract * * * shall be valid, irrevocable, and enforceable, except upon grounds that exist at law or in equity for the revocation of any contract.”

{¶ 13} Ohio courts recognize a “presumption favoring arbitration” that arises “when the claim in dispute falls within the scope of the arbitration provision.” Williams v. Aetna Fin. Co. (1998), 83 Ohio St.3d 464, 471, 700 N.E.2d 859. Ohio’s “strong policy favoring arbitration” is consistent with federal law supporting arbitration, as set forth in the Federal Arbitration Act

(“FAA”), 9 U.S.C. Section 1, et seq. Taylor, supra, fn.1.

{¶ 14} Ohio law requires a stay of proceedings when an arbitrable dispute has been improperly brought before a court. See, e.g., McGuffey v. LensCrafters, Inc. (2001), 141 Ohio App.3d 44, 50, 749 N.E.2d 825 (noting that a trial court “shall” stay proceedings pending arbitration once it is satisfied that an issue is arbitrable); Sasaki v. McKinnon (1997), 124 Ohio App.3d 613, 618, 707 N.E.2d 9 (“The Ohio Arbitration Act, which strongly favors arbitration, compels the court to review the arbitration clause at issue and, if the court is satisfied that the dispute or claim is covered by the arbitration clause, give effect to the clause and stay the proceedings pursuant to R.C. 2711.02.”) Any doubts regarding arbitration should be resolved in its favor. Ignazio v. Clear Channel Broadcasting, Inc., 113 Ohio St.3d 276, 2007-Ohio-1947, 865 N.E.2d 18, ¶18.

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