Waiting Room Solutions v. Excelsior Insurance Company

CourtDistrict Court, S.D. New York
DecidedSeptember 9, 2020
Docket7:19-cv-07978
StatusUnknown

This text of Waiting Room Solutions v. Excelsior Insurance Company (Waiting Room Solutions v. Excelsior Insurance Company) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Waiting Room Solutions v. Excelsior Insurance Company, (S.D.N.Y. 2020).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK -------------------------------------------------------------x WAITING ROOM SOLUTIONS, LIMITED LIABILITY LIMITED PARTNERSHIP,

Plaintiff, OPINION & ORDER

- against - No. 19-CV-7978 (CS)

EXCELSIOR INSURANCE COMPANY and

LIBERTY MUTUAL GROUP INC.,

Defendants. -------------------------------------------------------------x

Appearances:

Chelsea A. Four-Rosenbaum Catania, Mahon & Rider, PLLC Newburgh, New York Counsel for Plaintiff

Marshall T. Potashner Jaffe & Asher LLP New York, New York Counsel for Defendants

Seibel, J. Before the Court is Defendants’ motion to dismiss for failure to state a claim. (Doc. 17.) Also pending, in this case removed from New York Supreme Court, Orange County, is Plaintiff’s cross-motion to dismiss for lack of subject matter jurisdiction. (Doc. 20.) For the reasons stated below, Plaintiff’s motion is DENIED and Defendants’ motion is GRANTED. I. BACKGROUND Facts For purposes of Defendants’ motion to dismiss for failure to state a claim, I accept as true the facts, but not the conclusions, set forth in the Complaint. (Doc. 1-1 (“Compl.”).)1 Plaintiff Waiting Room Solutions, Limited Liability Limited Partnership (“Waiting Room”) is a limited

liability limited partnership organized under the laws of the U.S. Virgin Islands with its principal place of business in New York. (Compl. ¶ 7; NOR ¶ 6.)2 Waiting Room provides software products and other technology for the medical industry. (Compl. ¶¶ 1, 18.) Defendant Excelsior Insurance Company (“Excelsior”) is a stock insurance company organized under the laws of New Hampshire with its principal place of business in Massachusetts. (NOR ¶ 8.) Defendant Liberty Mutual Group Inc. (“Liberty Mutual”) is a corporation organized under the laws of Massachusetts with its principal place of business in Massachusetts. (Id. ¶ 9.) 1. The Excelsior Policy Waiting Room procured a Commercial Protector Policy, Policy No. BOP8050067, (Doc.

18-2 (“Ins. Policy”)), underwritten by Excelsior (the “Excelsior Policy,” “Insurance Agreement,” or “Agreement”), covering the period July 20, 2015 to July 20, 2016. (Compl. ¶ 2; Ins. Policy at 6.) 3 The Excelsior Policy’s liability insuring agreement (pursuant to the New York - Amendatory Endorsement) provides, in pertinent part: We will pay those sums that the insured becomes legally obligated to pay as damages because of “bodily injury”, “property damage”, “personal injury” or “advertising injury” to which this insurance applies. We will have the right and duty to defend

1 Because Doc. 1-1 is not consecutively paginated, citations to page numbers in the Complaint refer to the page numbers generated by the Court’s electronic case filing system. 2 “NOR” refers to Defendants’ Notice of Removal. (Doc. 1.) 3 Because the Excelsior Policy is not consecutively paginated, citations thereto refer to the page numbers generated by the Court’s electronic case filing system. any “suit” seeking those damages even if the allegations of the “suit” are groundless, false or fraudulent. We may at our discretion investigate any “occurrence” or offense and settle any claim or “suit” that may result. (Ins. Policy at 94.) The insurance applies to bodily injury and property damage only if “[t]he ‘bodily injury’ or ‘property damage’ is caused by an ‘occurrence’ that takes place in the ‘coverage territory,’” (id. at 80), which includes “[t]he United States of America (including its territories [and] possessions), Puerto Rico and Canada,” (id. at 88), and “occurs during the policy period,” (id. at 80). The insurance applies to “‘personal injury’ caused by an offense arising out of your business, excluding advertising, publishing, broadcasting or telecasting done by or for you; . . . but only if the offense was committed in the ‘coverage territory’ during the policy period.” (Id.) “Bodily injury” is defined as “physical injury, sickness or disease sustained by a person,” including “mental anguish, mental injury, shock, fright or death that results from such physical injury, sickness or disease.” (Id. at 71.) “Personal injury” is defined as injury, other than ‘bodily injury’ arising out of one or more of the following offenses: a. False arrest, detention or imprisonment; b. Malicious prosecution; c. The wrongful eviction from, wrongful entry into, or invasion of the right of private occupancy of a room, dwelling or premises that a person occupies, by or on behalf of its owner, landlord or lessor; d. Oral or written publication of material that slanders or libels a person or organization or disparages a person’s or organization’s goods, products or services; or e. Oral or written publication of material that violates a person’s right of privacy.

(Id. at 89.) “‘Occurrence’ means an accident, including continuous or repeated exposure to substantially the same general harmful conditions.” (Id.)4

4 In addition to the stated coverage areas, the Excelsior Policy contains a number of explicit exclusions to Waiting Room’s business liability coverage. Because Defendants do not rely on those exclusions at this stage, but instead will raise them as defenses in their answer should the case survive this motion to dismiss, (see Doc. 19 at 10 n.2), I need not refer to them for purposes of this Opinion. 2. The Underlying Action This matter arises out of what was originally several state court lawsuits filed by five former Waiting Room employees (the “Underlying Plaintiffs”) against Waiting Room in 2016 and 2017, which the state court consolidated into one action on September 25, 2017 (the “Underlying Action”). (See Doc. 21-1.) The Underlying Plaintiffs allege that Waiting Room’s

employee, Corey Shuster, who provided information technology services to the company, placed a video camera disguised as a pen in the women’s restroom at Waiting Room’s offices. (See Doc. 18-3 ¶¶ 39, 57; Doc. 18-4 at 1.)5 In or about February 2016, one of the Underlying Plaintiffs discovered the camera and brought it to the attention of her supervisor. (UVC ¶¶ 45- 46.) The supervisor confronted Shuster, but did not reprimand him, instead giving him back the camera and its contents and permitting him to leave the premises. (Id. ¶ 46-48.) The Underlying Plaintiffs allege that Waiting Room permitted Shuster to delete certain videos and images of them from digital devices, including devices owned or controlled by Waiting Room. (Id. ¶ 49.) The Underlying Plaintiffs further allege that on or about March 5, 2016, Waiting Room’s

Chief Executive Officer Lawrence Gordon. M.D. met with Shuster, took possession of the computer and other devices held by Shuster, and viewed and deleted or destroyed certain videos and images contained therein. (Id. ¶¶ 17, 50.) On March 9, 2016, Gordon convened a meeting of Waiting Room staff, at which time the issue of the discovery of the camera was raised. (Id. ¶ 51.) During this meeting, Gordon initially denied, but later admitted, having viewed the footage from the camera. (Id. ¶¶ 52-54.) Gordon also admitted at that meeting that Waiting

5 Doc. 18-3 (the “UVC”) is the underlying Verified Amended Consolidated Complaint submitted on October 26, 2017 by the Underlying Plaintiffs in the state court action, and Doc. 18-4 (the “Order”) is the Decision and Order of Judge Sandra B. Sciortino on the state court Defendants’ motion to dismiss. Room was aware that Shuster had placed a camera in the women’s restroom three years earlier, and that Waiting Room continued to employ Shuster and allow him access to the restroom despite its awareness of his activities. (Id. ¶¶ 58-59, 62-65.) Waiting Room did not discipline Shuster for this behavior at the time and did not disclose this knowledge to the Underlying Plaintiffs when they were hired. (Id. ¶¶ 64-66.) It is further alleged that, at the March 9 meeting,

Dr.

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Waiting Room Solutions v. Excelsior Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/waiting-room-solutions-v-excelsior-insurance-company-nysd-2020.