Vranos v. Franklin Medical Center

448 Mass. 425
Massachusetts Supreme Judicial Court·Decided February 27, 2007·Published·Cited by 3 cases

Opinion

Marshall, C.J.

In this defamation action brought by a physician, the defendant hospital and hospital administrators appeal from an interlocutory order of a Superior Court judge ordering production of documents and responses to interrogatories the defendants claim are protected from discovery under the “medical peer review privilege.” See G. L. c. Ill, §§ 204 (a)-(b) and 205 (b).4 The information ordered to be produced included credentialing communications between the defendants and third parties and materials related to the physician’s summary suspension from the hospital after an incident of alleged verbal and physical threatening behavior and the consequent activities of the hospital’s medical peer review committee.5

[427] In ordering discovery of the disputed documents, the judge concluded that the credentialing communications fell outside the ambit of privileged medical peer review materials, and that the other information requested, while within the privilege, must nevertheless be produced under the statutory exception for peer review activities not undertaken in good faith. See G. L. c. 111, §§ 204 (b), 205 (b); G. L. c. 231, § 85N. Thus, we are asked once again to examine the extent to which communications for the purpose of medical peer review may be kept confidential and for what purposes the privilege may be pierced. See Pardo v. General Hosp. Corp., 446 Mass. 1 (2006). For the reasons discussed below, we conclude that the order must be vacated and the case remanded for further proceedings consistent with our opinion.

1. Background. We summarize the relevant facts from the judge’s memorandum of decision and from the record, reserving the recitation of other relevant facts for later discussion. The defendant Franklin Medical Center (FMC) is a licensed Massachusetts hospital. As such, it is required by stringent Federal and State laws and regulations to maintain quality assessment and risk management programs. Among these programs are policies and procedures to report and address behavior by hospital staff that might be inconsistent with or harmful to good patient care or safety. G. L. c. Ill, § 203 (a)-(d). Accordingly, FMC established medical staff bylaws that provided, among other things, for the summary suspension of a physician’s membership or clinical privileges when necessary to “reduce the substantial likelihood of injury or damage to the health or safety of any patient, employee, or other person at the Medical Center; or . . . [f]or the continued effective operation of the Medical Center.”6 FMC also established a separate policy on [428] medical staff “disruptive behavior” that specifies the targeted behavior 7 and set out detailed procedures for documentation, investigation, notice to the physician with the opportunity to respond, and “corrective” actions.8

[429] The incident that precipitated this litigation occurred at approximately 7 a.m. on October 28, 2004, at a regularly scheduled meeting of FMC’s surgical support services committee. In attendance was the plaintiff, William Vranos, an orthopedic surgeon who was a partner in Franklin Orthopedic Group in Greenfield, a member of the medical staff of FMC, and, since January, 2002, chief of FMC’s department of surgery. Also attending were Henry K. Godek, FMC chief of anesthesia; the defendant Kenneth Gaspard, director of surgical and material services; and Kim Cotter, Gaspard’s assistant.

During the meeting, Vranos and Gaspard exchanged heated words over a new policy that would restrict the availability of surgical services. The parties agree that the argument quickly escalated, although they offer differing accounts of who used inappropriate and threatening verbal and body language to whom. It is uncontested that approximately ten days before the meeting, forty-nine members of the department of surgery, including Vranos, signed a “memorandum of concern” (memorandum) expressing doubts about the judgment of Gaspard and Cotter in managing the surgical department.

Shortly after the meeting, Gaspard reported to the defendant Michael D. Skinner, FMC’s president, that he had been physically threatened and verbally abused by Vranos at the meeting. Gaspard told Skinner that Vranos raised his voice repeatedly, slammed charts and documents down on the table, grabbed a chair and threw it aside, and angrily demanded that Gaspard remain in the meeting when Gaspard wanted to leave. Gaspard told Skinner that he was afraid during the incident that Vranos might hit him, and that he still felt unsafe.

Skinner and Vranos had had previous dealings concerning Vranos’s relationship to FMC. Specifically, for nearly six months prior to October 28, 2004, Skinner attempted to recruit Vranos to leave the Franklin Orthopedic Group and establish a competing orthopedic practice at FMC. Vranos had declined Skinner’s offer and instead, in September, 2004, accepted a position at Brattleboro Memorial Hospital in Vermont, less than twenty miles from FMC, effective January 1, 2005.

[430] At approximately 8:30 a.m. on the day of the altercation, Skinner met with Cotter and John Brady, PMC’s director of human resources. Cotter corroborated Gaspard’s version of events, and said she had been frightened during the encounter between Vranos and Gaspard. At one point during her meeting with Skinner and Brady, Cotter began to tremble and cry. Subsequent to these meetings, Skinner arranged for the vice-president of hospital operations and the director of employee relations to interview Gaspard and Cotter to confirm their accounts.

On October 29, 2004, Skinner called Vranos to his office. During the meeting, Skinner handed Vranos a notice of a summary suspension, effective immediately.9 The notice stated in part that Vranos “used intimidating, abusive, and hostile language and exhibited threatening behavior, including picking up a stack of papers and slamming them down on the table, picking up a chair and slamming it down in the conference room, and placing [himself] physically close to one or more individuals while speaking in loud, angry, and confrontational manner [during the October 28 meeting].” The notice also stated that Vranos had “a history of disruptive behavior . . . [and] unprofessional conduct ... at PMC,” and that Vranos’s behavior and conduct “has been perceived to be intimidating, abusive, hostile, and physically threatening.”10

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Vranos v. Franklin Medical Center, 448 Mass. 425 (Mass. 2007).

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