Vozzolo v. Air Canada

CourtDistrict Court, S.D. New York
DecidedNovember 3, 2021
Docket7:20-cv-03503
StatusUnknown

This text of Vozzolo v. Air Canada (Vozzolo v. Air Canada) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Vozzolo v. Air Canada, (S.D.N.Y. 2021).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK --------------------------------------------------------X EMILIO L. VOZZOLO, on behalf of himself MEMORANDUM and all others similarly situated, OPINION AND ORDER Plaintiff, 20-CV-03503 (PMH) v. Rel. 20-CV-04988 (PMH) 20-CV-11037 (PMH) AIR CANADA, Defendant. ---------------------------------------------------------X PHILIP M. HALPERN, United States District Judge: Emilio L. Vozzolo, Thomas Piercy, and Barry Winograd (“Plaintiffs”) commenced these consolidated1 putative class actions on behalf of themselves and others similarly situated, seeking refunds from Air Canada (“Defendant”) for airline tickets purchased for flights that were cancelled as a result of the COVID-19 pandemic. (Doc. 1).2 More than one year following the onset of the pandemic, on or about April 13, 2021, Defendant began a program in which it offered refunds to customers holding otherwise non-refundable or partially refundable tickets whose flights were cancelled for any reason from March 1, 2020 to present (the “Refund Offer”). (See Doc. 62). Plaintiffs now seek a preliminary injunction directing Defendant to set aside a portion of any yet- to-be paid refunds to the putative class for attorney’s fees, pending a determination of whether Plaintiffs’ suits were a substantial cause of the Refund Offer. For the reasons set forth below, Plaintiffs’ motion for a preliminary injunction is GRANTED. 1 On April 30, 2021, the Court issued an order under Federal Rule of Civil Procedure 42(a)(2), consolidating the actions entitled Piercy v. Air Canada (“Piercy”), No. 20-CV-04988, and Winograd v. Air Canada (“Winograd”), No. 20-CV-11037, into Vozzolo v. Air Canada (“Vozzolo”), No. 20-CV-03503. 2 Unless otherwise indicated, the Court’s citations to “Doc.” refer to the docket entries on the Vozzolo ECF docket. BACKGROUND The COVID-19 pandemic needs no introduction. It has been a widespread and devastating event that has had and continues to have a profound impact on individuals and industries across the globe. This case involves the pandemic’s effects on a carrier in the aviation industry. It was

was brought by and on behalf of individuals who were set to travel somewhere on Air Canada flights in early 2020. The Air Canada flights were cancelled due to COVID-19 and these customers did not receive a refund for the price paid for their tickets. Travel restrictions affecting domestic and international air travel began on January 31, 2020, leading to “do-not-travel” warnings and bans and the closure of borders—all of these restrictions were imposed in an effort to combat the COVID-19 pandemic. (Doc. 1 ¶¶ 22-23). Defendant began cancelling flights in March 2020 because of the travel restrictions. (Id. ¶¶ 24- 25). Plaintiffs, who had purchased tickets for flights on March 31, 2020, April 2, 2020, April 29, 2020, and April 30, 2020, were advised by Defendant that their flights had been cancelled. (Id. ¶ 10-11; Piercy Doc. 1 ¶¶ 25-27; Winograd Doc. 37 ¶¶ 86-87). Instead of offering or issuing a full

refund for these cancelled flights, Defendant advised Plaintiffs and other passengers that they were entitled only to a travel voucher to be used within a certain amount of time. (Doc. 1 ¶ 11; Piercy Doc. 1 ¶ 28; Winograd Doc. 37 ¶¶ 87-89). Because of Defendant’s refusal to provide passengers with full refunds, litigation soon materialized: on March 20, 2020, a putative class action was commenced against Defendant and other airlines entitled Lachaine vs. Transat et al., in the Superior Court of Quebec, Montreal District, Docket Number 500-06-001052-204. (Doc. 65, “Passeri Decl.” ¶ 13). The plaintiffs in Lachaine sought to certify three separate classes, including one comprised of U.S. residents, who held a ticket for an Air Canada flight that was cancelled due to COVID-19 and who were not provided a refund. (Id.). On March 23, 2020, a putative class action was commenced against Defendant in the Middle District of Florida, Orlando Division, entitled Levu v. Air Canada, Inc., Case No. 6:20-CV-00703. (Id. ¶ 11). On March 27, 2020, another putative class action was commenced in Canada against Defendant and others, entitled Donaldson vs. Swoop et al., Docket

Number T-428-20, seeking to certify a class of individuals residing “anywhere in the world” who had a confirmed booking on Air Canada before March 11, 2020. (Id. ¶ 13). Also on March 27, 2020, a third putative class action was filed in Canada similarly seeking to represent “all persons anywhere in the world” who contracted with Defendant for flights from March 13, 2020 onward, that were cancelled and not issued a refund. (Id.). In addition to these class actions filed in the United States and Canada, the U.S. Department of Transportation (“DOT”) communicated with Defendant concerning thousands of consumer complaints seeking refunds for their cancelled flights, the DOT’s requirements that both domestic and foreign airlines refund tickets for flights cancelled due to COVID-19, and threatened enforcement action against Defendant. (Id. ¶ 12; Doc. 1 ¶ 34; Doc. 57, “Kravec Decl.” Ex. F).

As of April 8, 2020, the United States Government had given the domestic aviation industry a $50 billion bailout (Passeri Decl. ¶ 8), and as of April 30, 2020, the European Governments announced the first € 26 billion bailout to their carriers (id. ¶ 9). Defendant, however, had not been provided similar government-relief packages at that time. (Id. ¶¶ 3, 5, 7). On May 4, 2020, Defendant noted in its First Quarter 2020 Management’s Discussion and Analysis of Results of Operations and Financial Condition that “[n]ot refunding non-refundable tickets may expose Air Canada to litigation, including class actions, as well as enforcement action by regulators in certain jurisdictions.” (Kravec Decl. Ex. A at 26). Three putative class actions had already been commenced against Defendant in Canada, one had been commenced in the United States, and the DOT was threatening enforcement action. The following day, on May 5, 2020, the Vozzolo putative class action was commenced. (Doc. 1). The next week the DOT issued an enforcement notice dated May 12, 2020, again threatening enforcement action against Defendant. (Kravec Decl. Ex. G). On May 26, 2020, a

fourth putative class action was filed in Canada entitled Genest vs. Air Canada et al., Docket Number 200-06-000248-206, seeking to represent a class comprised of any person who purchased a ticket for an Air Canada flight prior to March 19, 2020. (Passeri Decl. ¶ 13). On June 29, 2020, the Piercy putative class action was commenced. (Piercy Doc. 1). On July 24, 2020, the DOT sent a letter to Defendant setting forth its position that Air Canada’s practice of not offering a refund to a ticketed passenger when the carrier cancels or significantly changes the passenger’s flight constitutes an unfair practice.3 (Kravec Decl. Ex. G). The same day, July 24, 2020, a fifth putative class action was filed in Canada entitled Jaswall vs. Air Canada et al., Docket Number S-207356, seeking to represent a class of Canadian residents who held tickets to travel on or after March 1, 2020 and who did not receive a refund for flight

cancellation. On August 12, 2020, the Winograd action was initially filed in Superior Court for the State of California, County of Alameda. (Winograd Doc. 1). On April 12, 2021, more than one year following the onset of the pandemic, Defendant announced that it had entered into a series of debt and equity financing agreements with the Canadian Government whereby Defendant agreed to a number of commitments, inter alia, related to customer refunds. (Passeri Decl. ¶ 3; Passeri Decl. Ex. A). The Canadian Government provided Defendant with over CAD $5 billion through the Large Employer Emergency Financing Facility Program. (Id. Ex. A).

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Vozzolo v. Air Canada, Counsel Stack Legal Research, https://law.counselstack.com/opinion/vozzolo-v-air-canada-nysd-2021.