Vivek Shah v. Capital One, N.A.

District Court, C.D. California·Decided May 7, 2026·No. 2:24-cv-07528·Unknown

Opinion

1 O 2

9 UNITED STATES DISTRICT COURT 10 CENTRAL DISTRICT OF CALIFORNIA 11

12 Case No.: 2:24-CV-07528-MEMF-SK VIVEK SHAH,

13 Plaintiff, ORDER GRANTING IN PART 14 DEFENDANT’S MOTION TO STRIKE v. [DKT. NO. 51] AND GRANTING IN PART 15 DEFENDANT’S MOTION TO DISMISS

[DKT. NO. 50] 16 CAPITAL ONE, N.A., 17 Defendant.

18 19 20 21 Before this Court are two motions filed by Defendant Capital One, N.A. The first is a Motion 22 to Dismiss, which incorporates a request for judicial notice. Dkt. No. 50 (“MTD”). The second is a 23 Motion to Strike Plaintiff’s First Amended Complaint. Dkt. No. 51 (“MTS”). For the reasons that 24 follow, the MTS is GRANTED IN PART and the MTD is GRANTED IN PART. 25 / / / 26 / / / 27 / / / 28 / / / 2 I. Factual Allegations1 3 Plaintiff Vivek Shah is a citizen of California. Dkt. No. 49 (“1AC”) ¶ 3. Defendant Capital 4 One, N.A., (“Capital One”) is a global financial services company. Id. ¶ 4. 5 In 2019, Shah was a customer in good standing on a Capital One credit card account (“-7223 6 Account”). Id. ¶ 12. Shah filed a small-claims action against Capital One after a dispute arose. Id. ¶ 7 13. The dispute resulted in a “General Release and Settlement Agreement” (“2019 Settlement”) 8 executed in November 2019. Id. ¶¶ 14–15. That required Capital One to do two things: (1) waive the 9 remaining balance on the Account, and (2) submit a request to the credit reporting agencies to delete 10 the trade line for the Account from Shah’s credit file. Id. ¶ 15. Accordingly, on November 14, 2019, 11 Capital One transmitted a form to the major credit bureaus instructing them to delete records of the - 12 7223 Account. Id. ¶ 16. 13 Around January 23, 2020, Shah applied for an auto loan with Capital One. Id. ¶ 17. But 14 Capital One denied the application. Id. ¶ 20. As a result, Shah was frustrated in his attempt to obtain 15 an auto loan. Id. 16 On September 1, 2024, Plaintiff initiated this action against Capital One. Id. ¶ 24; see also 17 Dkt. No. 1. On October 20, 2024, Plaintiff applied for a Venture X credit card (“Venture X 18 Account”) with Capital One. Id. ¶ 25. On February 24, 2025, Capital One terminated the Venture X 19 Account without warning, citing “adverse past or present legal action” as the reason. Id. ¶¶ 26–27. 20 At the time the Venture X Account was terminated, Shah had accrued 506,570 rewards 21 points. Id. ¶ 28. He estimates these points were worth “at least $51,680.” Id. ¶ 30. Upon closure of 22 the account, Capital One liquidated these points into a payment to Shah of $2,533.35. Id. ¶ 31. And, 23 at the time that the Venture X Account was terminated, it held a positive balance of $32,023.65. Id. ¶ 24 32. Shah requested a full refund of the positive balance on March 6, 2025. Id. ¶ 33. Capital One 25 26 27 1 The following factual background is derived from the allegations in Plaintiff’s First Amended Complaint (“1AC”), except where otherwise indicated. For the purposes of this Motion, the Court treats these factual allegations as true, but 28 at this stage of the litigation, the Court makes no finding on the truth of these allegations, and is therefore not—at this 1 employees falsely told him that his refund had been processed and that he would receive payment in 2 the coming few days. Id. ¶ 34. But he did not receive his refund until April 15, 2025. Id. ¶ 35. 3 Then, on June 23, 2025, Plaintiff requested a refund of a second positive credit balance of 4 $2,141.03 that had subsequently posted to the closed account. Id. ¶ 37. But Capital One failed to 5 issue a refund. Id. To this day, Capital One has not returned those funds. Id. 6 II. Procedural History 7 On September 1, 2024, Shah filed this action in this Court. See Dkt. No. 1. It stated two 8 counts: (1) failure to provide reasons for an adverse action, in violation of 15 U.S.C. section 9 1691(d)(2) and 12 C.F.R. section 1002.9(b)(2), and (2) violation of California’s Unfair Competition 10 Law, Cal. Bus. & Prof. Code §§ 17200 et seq. See id. ¶¶ 16–26. On September 30, 2024, Capital 11 One filed a Motion to Dismiss. Dkt. No. 9 (“First MTD”). 12 On March 27, 2025, while the MTD was pending, Shah also filed a Motion for Leave to File 13 a Supplemental Complaint. Dkt. No. 20. In the Supplemental Complaint, Shah requested permission 14 to add claims based on the Venture X Account events. Id. ¶ 2. He explained that he intended to add 15 claims of: (1) retaliation in violation of the Equal Credit Opportunity Act; (2) conversion; (3) breach 16 of contract; (4) breach of the implied covenant of good faith and fair dealing; (5) unjust enrichment; 17 and (6) violations of the Unfair Competition Law for unlawful and unfair conduct. See Dkt. No. 20-1 18 (proposed Supplemental Complaint). 19 On April 4, 2025, in its Order on the First MTD, Dkt. No. 31 (“MTD Order”), this Court 20 denied the MTD as to the claim for failure to provide reasons for an adverse action, but granted it as 21 to California’s Unfair Competition Law. Id. at 14. This Court explained that Shah was “GRANTED 22 LEAVE TO AMEND his requests for punitive damages, permanent injunction, and attorney’s fees 23 within thirty (30) days of this Order.” Id. And it ordered that, “[i]f Shah d[id] not file an amended 24 complaint within thirty (30) days of this Order, only his ECOA claim and his requests for actual 25 damages w[ould] remain.” Id. Shah did not file an amended complaint within thirty days of the MTD 26 Order. 27 On August 26, 2025, this Court granted as modified Shah’s Motion for Leave to File a 28 Supplemental Complaint. Dkt. No. 48 (“Supplemental Complaint Order” or “Supp. Compl. Order”). 1 In the Supplemental Complaint Order, this Court ruled that Shah could incorporate his Supplemental 2 Complaint into his original complaint and file it within fourteen days. 3 On September 9, 2025, Plaintiff filed the First Amended Complaint. See 1AC. It alleges the 4 facts summarized above and states eleven causes of action: 5 (1) failure to provide reasons for an adverse action, in violation of 15 U.S.C. section 6 1691(d); 7 (2) retaliation for protected activity, in violation of the Equal Credit Opportunity Act, 8 15 U.S.C. section 1691(a)(3); 9 (3) failure to refund credit balances, in violation of the Truth in Lending Act, 15 10 U.S.C. section 1666(d), as to the first positive balance; 11 (4) failure to refund credit balances, in violation of the Truth in Lending Act, 15 12 U.S.C. section 1666(d), as to the second positive balance; 13 (5) breach of contract, as to the 2019 Settlement; 14 (6) breach of contract, as to the Venture X Cardmember Agreement; 15 (7) breach of the implied covenant of good faith and fair dealing, as to the 2019 16 Settlement and the Venture X Account agreement; 17 (8) conversion, as to the Venture X Account closure; 18 (9) intentional misrepresentation, as to Capital One’s false statements that his refund 19 check had been issued and mailed; 20 (10) intentional infliction of emotional distress, as to the seizure of his personal 21 funds and false statements about the status of his refunds; and 22 (11) violation of California’s Unfair Competition Law, based on Capital One’s 23 alleged unlawful and unfair conduct in connection with the Venture X Account. 24 Id. 25 26 27 28 1 On September 23, 2025, Capital One filed the two instant Motions. Dkt. No. 50 (“MTD”); 2 Dkt. No. 51 (“MTS”). On October 11, 2025, Shah filed his Oppositions.2 Dkt. No. 53 (“MTD 3 Opp.”); Dkt. No.

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