Veeva Systems Inc. v. Tact.ai Technologies, Inc.

District Court, D. Delaware·Decided July 3, 2024·No. 1:23-cv-01032·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF DELAWARE

VEEVA SYSTEMS INC. : CIVIL ACTION : v. : NO. 23-1032 : TACT.AI TECHNOLOGIES, INC., : AKTANA, INC. :

MEMORANDUM

MURPHY, J.1 July 3, 2024

Fairly universal principles of legal ethics tell us that a lawyer cannot defend her client in a lawsuit and then turn against that client in the same or a substantially related matter. But this rule is not a black hole inhaling anyone nearing the event horizon. A new client’s choice of counsel is entitled to respect. Former clients may give informed consent. And there’s nothing strange about lawyers working on many matters of a similar kind — that is the nature of specialization, which is a boon for clients. Many matters that seem somewhat similar do not really have the kind of relations that run counter to the recognized purposes of the ethical rules. Nor are the ethical rules weapons for deployment at a whim. Here, lead counsel for the defendants, Ms. Christa M. Anderson, Esq., used to represent Veeva at her old firm. Veeva — the former client — objects and moves to disqualify Ms. Anderson and her new firm. The focus is on a patent and trade secret case from about ten years ago where Ms. Anderson represented Veeva. Defendants argue that plaintiff failed to show the two matters are substantially related, and that plaintiff waived its objection. For the reasons set

1 Judge John Frank Murphy, of the United States District Court for the Eastern District of Pennsylvania. out below, we agree with Veeva and grant the motion. Ms. Anderson and her firm, Cooley LLP, are disqualified from their representation of defendants in this case.2 I. Background Aktana3 is represented in this matter by Ms. Anderson of Cooley LLP. But Ms.

Anderson used to represent Veeva at her old firm, Keker, Van Nest & Peters LLP. So we start with the facts illuminating similarities between Ms. Anderson’s earlier matter representing Veeva and this case. Then we will discuss more recent facts relevant to Aktana’s argument that Veeva waited too long to bring its motion to disqualify. Background relevant to substantial similarity. The parties in this case sell various software products and services designed to facilitate and enhance sales and marketing communications, especially in highly regulated fields. See DI 14 ¶¶ 9-12. Veeva accuses Aktana of infringing three patents, two of which are important here: 9,391,937 (the 937 patent) and 9,055,023 (the 023 patent). Id. ¶¶ 16, 30. Those patents are entitled “System and Method for Controlling Electronic Communications,” and as discussed in our recent § 101 decision, the

patents generally relate to systems and method for generating approved e-mail messages. See

2 Twelve days after oral argument, defense counsel filed a letter stating that “for reasons unrelated to the pending motion, Aktana has decided to substitute counsel for Cooley. Aktana will submit the requisite filing to accomplish the substitution, but wished to advise the Court promptly as it renders the pending motion moot.” DI 82. We disagree. Cooley has not yet withdrawn; there is no indication that Ms. Anderson or Cooley will not be assisting Aktana in this dispute more generally; and there is no indication of Veeva’s position in this withdrawal. Furthermore, while we unhesitatingly accept counsel’s representation that the reasons are “unrelated to the pending motion,” here the countervailing interests of the ethical rules — which serve all lawyers, clients, and the public, not just the parties in this case — counsel against simply forgetting this ever happened.

3 We will refer to the defendants collectively as Aktana unless the difference is important. 2 Veeva Sys. Inc. v. Tact.ai Techs., 2024 WL 2848335 (D. Del. June 5, 2024). The inventors on the two Veeva patents are Timothy Murphy, Brian Longo, and Ling Lam. Ms. Anderson practiced at Keker from 1996 to 2022 and moved to Cooley in 2022. DI 66 ¶ 2 (declaration of Ms. Anderson). In 2013, she was lead counsel for Veeva in a patent

infringement and trade secret misappropriation case brought by Prolifiq Software, Inc. against Veeva. Id. at ¶ 3; Prolifiq Software, Inc. v. Veeva Sys. Inc., No. 13-cv-3644 (N.D. Cal.). That case went on for about 15 months. It settled after the claim construction order — during expert discovery. Ms. Anderson’s own characterization of Prolifiq (the fourth entry on her Cooley website biography) is: Defended a leading cloud-computing company [Veeva] against patent infringement allegations brought by a competitor [Prolifiq] in the Northern District of California. Successfully narrowed the scope of the case from five patents to two and secured a settlement that was a fraction of the original demand. DI 57-1 at 6 (ECF). According to the complaint in Prolifiq, back in 2011 Prolifiq sold software designed to “facilitate communication of information in controlled environments, such as those that heavily regulated” — much like Veeva does now. Prolifiq, DI 48 ¶ 12. Veeva sold a customer relationship management system. Id. at ¶ 23. At the behest of a mutual client, Prolifiq and Veeva worked together under a confidentiality agreement in 2011 and 2012 to integrate Prolifiq’s software with Veeva’s. Id. at ¶¶ 23-33. But according to Prolifiq, Veeva used the opportunity to misappropriate Prolifiq’s technology and incorporate it into Veeva’s new product, called Approved Email. Id. at ¶¶ 34-41; DI 57-14 at 144-45 (ECF) (Veeva’s 2013 press release for Approved Mail). So Ms. Anderson’s job in Prolifiq was to defend against Prolifiq’s

4 Citations to docket items refer to this case unless otherwise noted. 3 accusations that Veeva’s Approved Email software incorporated misappropriated technology and infringed Prolifiq’s patents. The record offers a few details on Ms. Anderson’s role in Prolifiq. In support of its motion, Veeva filed several insightful documents as well as some partially unredacted billing

records. See DI 57-1; DI 73-1. In response — rather than seek an order compelling production of the complete records or otherwise digging in — Ms. Anderson filed a declaration averring that she possesses no relevant records and does not remember anything of substance about Prolifiq. DI 66. During the Prolifiq litigation, she reported to a Veeva in-house lawyer named Josh Faddis, who is still at Veeva and handling this case as well. Id. at ¶¶ 5, 11. Ms. Anderson’s billing entries — and entries of others on the team referring to Ms. Anderson — reflect her supervision of the Keker litigation team. DI 57-1 at 52-55, 114-19 (ECF) (“case planning,” “case strategy,” with attendant meetings and correspondence with Veeva); DI 73-1 at 9-10 (ECF). Right from the start of the case, Keker lawyers were studying Veeva’s Approved Email software. DI 57-1 at 52, 114; DI 73-1 at 20. Ms. Anderson was also

involved with prior art searching and analysis, as well as inter partes review strategy. DI 57-1 at 52-55, 66. The Keker team booked time to preparing for the depositions of Messrs. Murphy, Longo, and Lam (recall: they are the three inventors on the 937 and 023 patents asserted in this case). Id. at 69-71; DI 73-1 at 33. They also met with Messrs. Murphy and Longo regarding “non-infringement positions” and “potential design arounds.” DI 73-1 at 4, 19. And the litigation team provided prior art to Veeva’s prosecution counsel and IPR counsel and

4 communicated with prosecution counsel in writing and by phone. DI 73-1 at 35-42.5 Prolifiq and Veeva mediated the case in October, 2014 and then negotiated a settlement the next month. In that November, Ms. Anderson billed 12.5 hours to settlement tasks, including at least 8.5 hours to drafting and revision of the settlement agreement. DI 73-1 at 44-49 (ECF).

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Veeva Systems Inc. v. Tact.ai Technologies, Inc., (D. Del. 2024).

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