Vantage Technology, LLC

CourtCourt of Appeals of Tennessee
DecidedOctober 19, 1999
Docket03A01-9810-CH-00333
StatusPublished

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Bluebook
Vantage Technology, LLC, (Tenn. Ct. App. 1999).

Opinion

FILED October 19, 1999

Cecil Crowson, Jr. Appellate Court Clerk IN THE COURT OF APPEALS OF TENNESSEE

AT KNOXVILLE

VANTAGE TECHNOLOGY, LLC, ) C/A NO. 03A01-9810-CH-00333 ) Plaintiff-Appellant, ) ) ) ) ) v. ) APPEAL AS OF RIGHT FROM THE ) HAMBLEN COUNTY CHANCERY COURT ) ) ) ) MARK CROSS, ) ) HONORABLE THOMAS R. FRIERSON,

Page 1 II Defendant-Appellee. ) CHANCELLOR

For Appellant For Appellee

J. FORD LITTLE H. SCOTT REAMS MICHAEL J. KING Taylor, Reams, Woolf, McClane, Bright, Tilson & Harrison Allen & Carpenter, PLLC Morristown, Tennessee Knoxville, Tennessee

OPINION

REVERSED IN PART AFFIRMED IN PART REMANDED Susano, J.

Page 2 Vantage Technology, LLC (“Vantage”) filed this suit

against its former employee, Mark Cross (“Cross”), seeking

injunctive relief and damages for breach of a non-competition

covenant. Following a bench trial, the Chancellor found that

the covenant was unreasonable and unenforceable. Vantage

appeals, raising the following issues for our consideration:

1. Did the trial court err in finding that the non-competition covenant was unreasonable and unenforceable?

2. Did the trial court err in denying Vantage’s motion to amend its pleadings to conform to the evidence?

Appellee Cross raises the additional issue of whether the

trial court erred in applying Tennessee law rather than

Illinois law.

I. Facts and Procedural History

A. Vantage’s Business

Vantage’s business involves the rendering of a

service to ophthalmologists in a hospital setting. To best

understand the facts of this case, it is necessary to have an

elementary grasp of cataract surgery logistics, especially as

it relates to the relationships of the parties involved. When

an ophthalmologist determines that a patient needs surgery to

remove cataracts, the physician must then choose, from among

the hospitals at which the doctor has privileges, the facility

Page 3 at which the surgery is to be performed. Because physicians

often prefer to perform surgery with certain equipment,

supplies, and instruments, the presence or absence of these

accouterments at a particular hospital is often the

determining factor in the surgeon’s choice of location. Thus,

hospitals, in competition with one another for facility usage

fees, often seek to attract surgeons by offering the tools

that surgeons prefer. While larger hospitals are generally

able to provide these tools in-house, rural hospitals must

often obtain them from third parties. These third parties,

sometimes referred to as “mobile service providers”, transport

the necessary equipment to the hospital when a surgeon is

scheduled to perform cataract surgery. These mobile service

providers are driven by the same incentives as are the

hospitals — to provide the equipment, supplies, instruments

and services that surgeons prefer.

Vantage, as one of these mobile service providers,

employs technicians to transport the required materials to

rural hospitals and to assist the physicians during surgery.

Cross is a former Vantage technician. For the reasons

outlined above, Vantage has an interest in initiating,

developing, and sustaining relationships not only with

hospitals, but also with the physicians performing cataract

surgery at the hospitals. To initiate such relationships,

Vantage utilizes direct-mailings or face-to-face

demonstrations to sell its services to hospitals. Vantage

Page 4 delegates to the technicians the ongoing task of developing

and sustaining these relationships because a technician is the

primary liaison between Vantage and the doctors and hospitals.

In furtherance of the goal of relationship-building, Vantage

encourages its technicians to use entertainment expense

accounts to purchase meals or gifts for physicians and other

surgical staff.

Another method that Vantage employs to build and

strengthen relationships is the collection and recordation of

surgeon preferences. These “doctor diaries” are used to

record surgeons’ preferences for machine settings, supplies,

and instruments. This information is initially gathered and

logged in by a Vantage salesperson. When a technician is

assigned to a particular surgeon, the technician refers to the

diary to determine what equipment to bring and how to set up

the machine, instruments and supplies. The doctor diaries

also include personal information about the doctor such as

hobbies and interests. Part of the technician’s

responsibility is to record in the doctor diaries any change

in surgeon preferences or problems encountered during surgery.

The technicians are also required to report growth

opportunities of which they become aware during the

performance of their duties.

The primary piece of equipment that Vantage provides

to hospitals is a phacoemulsification machine. This machine

Page 5 is used to break cataracts into pieces and remove the pieces

through irrigation and aspiration. Once the cataract is

removed, the surgeon implants an artificial lens into the eye.

Surgery with the machine enables the surgeon to utilize a much

smaller incision which, in turn, allows an easier and shorter

recuperation time for the patient. Additionally, the machines

allow surgeons to perform more cataract surgeries in less time.

In addition to providing the machine, Vantage also

provides supplies, instruments, and technician services. The

technician’s pre-surgery responsibilities include

transportation of the equipment, setting up the machine’s

parameters according to the surgeon’s preferences, tuning the

hand piece, “breaking out” the supplies and instruments, and

preparing the room for surgery. During surgery, the

technician stays by the machine and changes the machine’s

modes by pressing buttons according to the surgeon’s

instructions. The surgeon, not the technician, places the

machine tip to the eye and otherwise operates the machine

during surgery through the use of foot pedals.

No medical training or education is required for

technicians, nor do technicians need to be licensed. One can

be trained to operate the machine in a single day. A trained

technician can set up the parameter preferences in

approximately 15 seconds. A physician can perform surgery

without a technician in the room. Still, a technician’s

Page 6 responsibilities require a degree of familiarity with the

machine.

From October, 1994, to August, 1996, Vantage, with

15 to 18 employees, provided mobile services to 70 to 100

hospitals in eight states, including Tennessee. Four

hospitals in Tennessee are relevant to this case: Fort

Sanders-Loudon Medical Center (“Fort Sanders-Loudon”) in

Loudon; Lakeway Regional Hospital (“Lakeway”) in Morristown;

LaFollette Medical Center (“LaFollette”) in LaFollette; and

Fort Sanders-Sevierville Medical Center (“Fort

Sanders-Sevierville”) in Sevierville.

Vantage provided mobile services to Fort

Sanders-Loudon under an exclusive contract from August 15,

1995, to August 14, 1996. After termination of the contract,

Vantage provided services at least once more on September 4,

1996. The primary ophthalmologist performing cataract surgery

at Fort Sanders-Loudon was Dr. Subba Rao Gollamudi.

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