Valente Solutions, Llc V. State Of Wa, Et Ano.

CourtCourt of Appeals of Washington
DecidedDecember 22, 2025
Docket87280-0
StatusUnpublished

This text of Valente Solutions, Llc V. State Of Wa, Et Ano. (Valente Solutions, Llc V. State Of Wa, Et Ano.) is published on Counsel Stack Legal Research, covering Court of Appeals of Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Valente Solutions, Llc V. State Of Wa, Et Ano., (Wash. Ct. App. 2025).

Opinion

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

VALENTE SOLUTIONS, LLC, No. 87280-0-I Appellant,

v. DIVISION ONE

STATE OF WASHINGTON, DEPARTMENT OF REVENUE, UNPUBLISHED OPINION

Respondent.

CHUNG, J. — Valente Solutions, LLC is a consulting firm located in Washington

State that provides information technology services. Valente requested a refund of

business and occupation (B&O) taxes from the Department of Revenue (Department).

The Department apportioned payment for localization services Valente performed for its

client Microsoft from 2011-2015 as taxable income because it concluded Valente’s

customers received the benefit of the services in Washington. The Board of Tax

Appeals (the Board) affirmed the Department in part as to most of the localization

services at issue. However, it remanded to allow Valente a refund as to other services if

it could produce evidence to support its claims. In this appeal, Valente challenges the

Board’s decision to the extent it determined certain localization services were taxable in

Washington. We affirm. No. 87280-0-I/2

FACTS

Valente is a Washington limited liability company with its main office in Bellevue,

Washington. From January 1, 2011, through March 31, 2015 (Period at Issue), Valente

also had a satellite office in California. Valente provided a variety of information

technology services for customers located throughout the United States and in foreign

countries. These services included “translating client websites into foreign languages,

creating and updating customer-facing websites, providing support for product launches

in foreign markets, merchandising support, and website management.”

For the Period at Issue, over 85 percent of Valente’s gross income came from

services provided to its primary client, Microsoft, which is headquartered in Redmond,

Washington. Valente and Microsoft entered into a master contract governing their

business relationship, but they initiated specific assignments through statements of

work (SOWs). 1

Between January 2011 and March 2015, Valente paid $454,890 in B&O tax to

Washington. In September 2015, Valente filed a refund claim with the Department,

explaining that for the Period at Issue, the Department had failed to properly apportion

its gross income. Valente asserted it was due a refund of $403,776 based on the

reasonable proportional method of attributing its receipts under WAC 458-20-19402

(Rule 19402), the Department’s administrative rule that implements the state’s single

factor sales apportionment statute, RCW 82.04.462. Valente utilized internet usage data

to “apportion revenue amongst the states.”

1 The master contract between Microsoft and Valente was not offered at the Board of Tax

Appeals proceedings and, therefore, is not in the record.

2 No. 87280-0-I/3

The Department’s Audit Division (Audit Division) reviewed Valente’s refund claim.

The Audit Division requested documentation to verify the claim, including all SOWs for

the refund period. Based on the records reviewed, the Audit Division concluded

Valente’s predominant activity was related to providing support services but that a

number of the SOWs pertained to localization services for Microsoft. 2 For the

localization services, the auditors determined the benefit of the service was rendered to

a specific project “team” recognized in the SOWs, the Microsoft team in Washington.

Thus, the Department determined that under the relevant statute, that income was

attributable to Washington and was taxable, so it denied a majority of Valente’s refund

request. 3

Valente sought review by the Department’s Administrative Review and Hearings

Division (ARHD). The ARHD sustained the assessment and denied Valente’s

subsequent petition for reconsideration. Valente then timely appealed to the Board and

argued that the refund claim “applied a reasonable method of proportional attribution”

and that the Department “improperly denied the refund by attributing income according

to where Valente performed its services instead of to the market for Valente’s

customers’ products, which is where Valente’s customers receive the benefit of

Valente’s services.” Valente requested a refund of $307,500 “in service and other

(service) B&O tax, plus interest.”

2 As described by Valente, the term “localization” is the process of adapting a product or media to

meet the needs of a particular language, culture, country, or target population. 3 The Department did approve a refund in the amount of $96,275. However, the Department also

assessed $10,362 in unpaid use tax, resulting in an offset against the B&O tax refund. The assessed use tax is not at issue in this appeal.

3 No. 87280-0-I/4

In May 2022, Valente filed an amended notice of appeal requesting a refund of

$335,527. 4 When the Department sought clarification regarding how Valente computed

the revised refund amount, Valente responded that its “customers received 100 percent

of the benefit of Valente’s services in international jurisdictions such that no gross

income should be attributed to Washington.”

After a one-day hearing on April 13, 2023, the Board issued its “Final Decision”

on October 27, 2023. The Board found “that no evidence was introduced to show that

[Valente] had [a] nexus in any state or country other than Washington and California.”

Indeed, the Board found “no specific evidence or testimony attributed the localization

work to a ‘primary’ or ‘single’ country” as it related to the proffered SOWs:

[T]he evidence, including the testimony of [Valente’s founder and President] does not establish that Microsoft received the benefit of Valente’s localization service in a specific state, or primarily in a specific state. While a foreign country is a “state” for purpose of the apportionment statute, [Valente] still has the burden of establishing which foreign country received the benefit of its localization service with respect to each Microsoft SOW.

Additionally, the Board concluded that “the Department’s analysis of the throw-

out rule[5] [was] correct under the law.” The Board disagreed with Valente’s argument

that “proportionate attribution is not required because the localization revenue is

attributable 100 percent to the country in which the benefit was received and that the

4 At the Board hearing, Valente requested a refund of $293,610. Later, in its proposed findings of

fact and conclusions of law, Valente revised its refund calculation to $253,728. While the precise amounts of the requested refund varied, at the Board hearing, Valente stated it was challenging solely the localization amounts that were apportioned to Washington. 5 The “throw-out rule” relates to the denominator of the receipts factor, which is a fraction that

applies to apportionable income for each calendar year. WAC 458-20-19402(401). Throw-out income “includes all apportionable receipts attributed to states where the taxpayer . . . is not taxable . . . and . . . at least part of the activity of the taxpayer . . . is performed in Washington.” WAC 458- 20-19402(403).

4 No. 87280-0-I/5

decision in AT&T[6] is thus not relevant.” Rather, regarding two SOWs that assigned

work to multiple countries, the Board concluded that “AT&T made clear that, at that time,

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