Utility Consumers' Action Network, Inc. v. AT&T Broadband of Southern Cal., Inc.

37 Cal. Rptr. 3d 827, 135 Cal. App. 4th 1023, 2006 D.A.R. 800, 2006 Cal. Daily Op. Serv. 630, 2006 Daily Journal DAR 800, 2006 Cal. App. LEXIS 50
CourtCalifornia Court of Appeal
DecidedJanuary 20, 2006
DocketB179348
StatusPublished
Cited by20 cases

This text of 37 Cal. Rptr. 3d 827 (Utility Consumers' Action Network, Inc. v. AT&T Broadband of Southern Cal., Inc.) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Utility Consumers' Action Network, Inc. v. AT&T Broadband of Southern Cal., Inc., 37 Cal. Rptr. 3d 827, 135 Cal. App. 4th 1023, 2006 D.A.R. 800, 2006 Cal. Daily Op. Serv. 630, 2006 Daily Journal DAR 800, 2006 Cal. App. LEXIS 50 (Cal. Ct. App. 2006).

Opinion

Opinion

RUBIN, J.

Plaintiff Utility Consumers’ Action Network, Inc. (UCAN), appeals from the summary judgment entered in favor of defendants— numerous AT&T and MediaOne cable Internet service providers—in an action to determine the legality of a late fee liquidated damages provision contained in defendants’ service contracts. 1 Plaintiff also appeals from the concomitant order denying its motion for summary judgment. For the reasons set forth, post, the trial court’s summary judgment orders were correct, and we affirm the judgment that followed.

ISSUE PRESENTED

Businesses with half a million customers use standardized form contracts that include a liquidated damages provision for a late fee whose amount is conceded to be reasonable. Is that provision of a consumer services contract invalid simply because the businesses did not sit down and negotiate the late fee amount individually with each customer? Because the language used by our courts refers to a reasonable endeavor by the parties when setting the amount of liquidated damages, UCAN would have us answer “yes” to that question. Dissection and deconstruction of the decisions underpinning the reasonable endeavor requirement confirm, however, what common sense commands: that the answer is “no.”

FACTS AND PROCEDURAL HISTORY

UCAN is a nonprofit consumer advocacy group. Respondents are cable Internet service providers. UCAN sued respondents for unfair competition *1026 (Bus. & Prof. Code, § 17200), alleging that the late fee liquidated damages provision in respondents’ service agreements was illegal because the amount of liquidated damages provided by the agreement was unilaterally set by respondents and was not the result of mutual negotiations between respondents and their individual subscribers. 2

UCAN and respondents brought simultaneous summary judgment motions based primarily on stipulated facts to determine the legality of the liquidated damages clause. The late fee provision stated that the subscribers agreed to pay any fees or charges, including administrative late fees, charges and assessments. The agreement stated that charges for late payment and nonpayment were “liquidated damages intended to be a reasonable advance estimate of our costs resulting from late payments or non-payments by our customers, which costs will not be readily ascertainable, and will be difficult to predict or calculate, at the time that such administrative late fee(s) and related charges are set because it would be difficult to know in advance: (a) whether you will pay for the Service on a timely basis, (b) if you do pay late, when you will actually pay, if ever, and (c) what costs we will incur because of your late payment or non-payment. . . .” It also provided that the amount of those fees and charges would be posted at respondents’ Web site or would be mailed to the subscriber before any late fees were charged. The late fee did not exceed $4.75. At all relevant times, respondents had more than 500,000 subscribers.

It was undisputed that respondents might take a variety of steps to collect unpaid bills, including phone calls, letters, visits by field collectors, temporary or permanent service disconnections, and referral to an outside collection agency. Respondents’ collection costs varied, based on several factors, including the type and number of steps taken to collect the payments, the delinquent subscriber’s location and past payment history, and the amount owed. It was also undisputed that due to those varying factors, it was impracticable or extremely difficult to fix ahead of time the actual costs of collecting late payments by individual subscribers. UCAN also stipulated that respondents notified its subscribers of the late fee provision before service began, and gave notice of the amount of the late fee before it was imposed. UCAN stipulated that respondents performed an analysis to determine its actual late payment costs, and that, according to the analysis, those costs were greater than the $4.75 late fee. Finally, for the purposes of the summary judgment motions, UCAN conceded that the late fee charged by respondents was reasonable.

*1027 The trial court ruled that where a liquidated damages clause was included in a preprinted form contract, the law applicable to contracts for the sale of consumer goods and services does not require both parties to actually negotiate the amount of liquidated damages. Instead, so long as the party who presented the form contract had made a reasonable endeavor to determine the amount of such damages, the provision was valid. Because respondents had done so, the court found that the liquidated damages clause in their contracts was valid, granted summary judgment for respondents, and denied UCAN’s motion for summary judgment. We agree that the trial court correctly interpreted the law applicable to liquidated damages provisions in this type of consumer contract. 3

STANDARD OF REVIEW

Summary judgment is granted when a moving party establishes the right to the entry of judgment as a matter of law. (Code Civ. Proc., § 437c, subd. (c).) In reviewing an order granting summary judgment, we must assume the role of the trial court and redetermine the merits of the motion. In doing so, we must strictly scrutinize the moving party’s papers. The declarations of the party opposing summary judgment, however, are liberally construed to determine the existence of triable issues of fact. All doubts as to whether any material, triable issues of fact exist are to be resolved in favor of the party opposing summary judgment. While the appellate court must review a summary judgment motion by the same standards as the trial court, it must independently determine as a matter of law the construction and effect of the facts presented. (Barber v. Marina Sailing, Inc. (1995) 36 Cal.App.4th 558, 562 [42 Cal.Rptr.2d 697].)

A defendant moving for summary judgment meets its burden of showing that there is no merit to a cause of action if that party has shown that one or more elements of the cause of action cannot be established or that there is a complete defense to that cause of action. (Code Civ. Proc., § 437c, subds. (o)(2), (p)(2).) If the defendant does so, the burden shifts back to the plaintiff to show that a triable issue of fact exists as to that cause of action or defense. In doing so, the plaintiff cannot rely on the mere allegations or denial of her pleadings, “but, instead, shall set forth the specific facts showing that a triable issue of material fact exists . . . .” (Code Civ. Proc., § 437c, subd. (p)(2).) A triable issue of material fact exists “if, and only if, the evidence would allow a reasonable trier of fact to find the underlying fact in favor of the party *1028 opposing the motion in accordance with the applicable standard of proof.” (Aguilar v. Atlantic Richfield Co. (2001) 25 Cal.4th 826, 850 [107 Cal.Rptr.2d 841, 24 P.3d 493].)

DISCUSSION

1. The General Law of Liquidated Damages

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37 Cal. Rptr. 3d 827, 135 Cal. App. 4th 1023, 2006 D.A.R. 800, 2006 Cal. Daily Op. Serv. 630, 2006 Daily Journal DAR 800, 2006 Cal. App. LEXIS 50, Counsel Stack Legal Research, https://law.counselstack.com/opinion/utility-consumers-action-network-inc-v-att-broadband-of-southern-cal-calctapp-2006.