USConnect, LLC v. Vendors Exchange International, Inc. and Vendors Exchange International, LLC, d/b/a VE Solutions

CourtDistrict Court, M.D. North Carolina
DecidedMay 22, 2026
Docket1:25-cv-00692
StatusUnknown

This text of USConnect, LLC v. Vendors Exchange International, Inc. and Vendors Exchange International, LLC, d/b/a VE Solutions (USConnect, LLC v. Vendors Exchange International, Inc. and Vendors Exchange International, LLC, d/b/a VE Solutions) is published on Counsel Stack Legal Research, covering District Court, M.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
USConnect, LLC v. Vendors Exchange International, Inc. and Vendors Exchange International, LLC, d/b/a VE Solutions, (M.D.N.C. 2026).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF NORTH CAROLINA USCONNECT, LLC, ) ) Plaintiff, ) ) v. ) 1:25CV692 ) VENDORS EXCHANGE ) INTERNATIONAL, INC. and ) VENDORS EXCHANGE ) INTERNATIONAL, LLC, d/b/a ) VE SOLUTIONS, ) ) Defendants. ) MEMORANDUM OPINION, ORDER, AND RECOMMENDATION OF UNITED STATES MAGISTRATE JUDGE The plaintiff, USConnect, LLC Carolina law (Count Seven), and (“USConnect”), and the defendant, unjust enrichment (Count Eight). Vendors Exchange International, Inc. (“Vendors Exchange”), had a fruitful Before the Court is the defendants’ business partnership for several years Motion to Dismiss Counts Three in the vending services industry. That through Eight. relationship then soured. Broadly, USConnect alleges that Vendors On March 9, 2026, this Court Exchange misappropriated recommended dismissal of a number USConnect’s confidential information of USConnect’s claims, including its to create and sell its own products, unfair and deceptive business giving rise to claims of breach of practices claims and Lanham Act contract (Count One), contractual reverse passing off claim. See Mem. indemnification (Count Two), Op. & R. & R. of U.S. Mag. Judge, misappropriation of trade secrets Docket Entry 22. USConnect under North Carolina and federal law objected, directing the Court’s (Counts Three and Four respectively), attention to case law at odds with the passing off in violation of the Lanham unfair and deceptive business Act (Count Five), common law unfair practices determination. The Court competition (Count Six), unfair and has considered the parties’ arguments deceptive trade practices under North and hereby withdraws the March 9, 2026 Memorandum Opinion and suite of technology features that Recommended Ruling. include credit/debit card processing, hosted balance cards, consumer Because USConnect has pled facts engagement services, product sufficient to support the claims promotions[,] and consumer loyalty alleged in Counts Three and Four and programs (‘USConnect Technology’) Six through Eight, the Court should that are available as part of the deny the motion as to those counts. USConnect Network (‘the USConnect Because USConnect has not pled facts System’).” Id. ¶ 15. This System establishing that it was the origin of “allows users to access and make the goods central to its Lanham Act purchases from internet-enabled passing off claim, the Court should vending machines and micro-market grant the motion as to Count Five. kiosks that contain within them the applications that enable and enhance I. FACTS the user’s interface experience . . . .” Id. ¶ 16. Users “interfac[e] with text, Because all well-pled facts are graphics, artwork, logos[,] and accepted as true and considered in the trademarks (the ‘USConnect light most favorable to the plaintiff, Intellectual Property and Content’).” below are the facts as USConnect has Id. alleged in the Complaint, Docket Entry 3. See Nemet Chevrolet, Ltd. v. USConnect “maintains a consumer Consumeraffairs.com, Inc., 591 F.3d loyalty program (the ‘Loyalty 250, 255 (4th Cir. 2009) (citation Program’)” “[a]s part of US Connect modified). Technology within the USConnect System.” Id. ¶ 17. This Loyalty “For more than a decade, USConnect Program “enables consumers to earn developed and refined a business loyalty points that can then be model and internet network system to redeemed for various rewards . . . .” link thousands of internet-enabled Id. The “availability of these vending machines, micro-market programs increases sales” because the kiosks, and other point-of-sale (‘POS’) “Loyalty Program is a significant devices . . . (the ‘USConnect driver of repeat business for the Network’).” Compl. ¶ 14. USConnect’s Affiliates.” Id. “Through the Affiliates own the vending machines USConnect Intellectual Property and and kiosks. Id. ¶ 16. Customers of Content, the kiosk interfaces with the these Affiliates and end-use- USConnect Account” to reduce the consumers use a USConnect Account, user’s Account balance while “enabled through a unique increasing the user’s loyalty points in USConnect Card or an online the Loyalty Program. Id. ¶ 18. “The downloadable application (or ‘app’),” USConnect Intellectual Property and to “facilitate vending telemetry and Content also enables the end-user to cashless payment systems through a reload the USConnect Account with any competitive program, product[,] funds . . . .” Id. or process.” Id.

USConnect was interested in After further negotiations, the parties “develop[ing] more advanced kiosks entered into a Master Services that could use the USConnect Agreement (“MSA”) in November Intellectual Property and Content on 2018, pursuant to which USConnect and as part of the USConnect System” would afford Vendors Exchange “full so it began vetting manufacturers in access to USConnect Intellectual 2017. Id. ¶ 20. One of those Property and Content” so that manufacturers was Vendors Vendors Exchange could “develop (at Exchange which, at the time, USConnect’s directions and “designed and manufactured kiosks specifications) and manufacture for use in unattended retail situations, kiosks that contained and were based like micro-markets in employee on the USConnect Intellectual breakrooms,” but “those kiosks were Property and Content for use on and very basic in their technology-related as part of the USConnect System.” Id. features.” Id. ¶¶ 21–22. “The kiosks ¶¶ 24–25. were not user-friendly, had no ability to track any type of loyalty rewards Under the MSA, “USConnect retained program, and could not handle Vendors Exchange to aid in the declining balance requirements.” Id. development, manufacture[,] and sale ¶ 22. of such Integrated Products [that were based on and contained the In April 2017, USConnect and USConnect IP and designs as well as Vendors Exchange entered into a Vendors Exchange’s software written Confidentiality Agreement (“NDA”) to USConnect’s specifications] to the “pursuant to which Vendors Affiliates.” Id. ¶ 25. Exchange agreed to maintain the confidentiality of USConnect’s While “USConnect continued to own confidential and proprietary all right, title[,] and interest in and to information” including, but not the USConnect IP,” it “granted limited to, “its business methods, Vendors Exchange . . . a non-exclusive supplier relationship, membership license to use the USConnect IP solely relationships, technology systems, for purposes of fulfilling its user experience, proprietary APIs, obligations under the MSA for the life trade secrets, customer lists, and of the MSA. Id. ¶¶ 26–27. In return, specifications . . . .” Id. ¶ 23. Vendors Vendors Exchange “expressly agreed Exchange also agreed “that it would that it would not” do a litany of things not use such information to develop such as use or modify “any portion of the USConnect IP separately from the Integrated Products,” “[u]se the USConnect IP in any manner except as permitted by the MSA,” “[c]reate functionality for the consumer kiosk derivative works based on the interfaces and interface features USConnect IP,” or “[a]ccess the (including, for example, quick USConnect’s IP to [] build a checkout or Scan-N-Go),” “customer competitive product.” Id. ¶ 28. lists, customer contacts, customer locations, particularities of the Pursuant to the MSA, Vendors customer’s business (including size, Exchange was to “manufacture and number of kiosks, kiosk serial sell the Integrated Products numbers[,] and purchasing exclusively for and to USConnect and potential), [and] potential its Affiliates.” Id. ¶ 30. And “the customers,” and the “loyalty rewards Integrated Products would bear system business model, including various USConnect trademarks on the details regarding process rates, flow screens . . . .” Id.

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Bluebook (online)
USConnect, LLC v. Vendors Exchange International, Inc. and Vendors Exchange International, LLC, d/b/a VE Solutions, Counsel Stack Legal Research, https://law.counselstack.com/opinion/usconnect-llc-v-vendors-exchange-international-inc-and-vendors-exchange-ncmd-2026.