Upsolve, Inc. v. James

CourtDistrict Court, S.D. New York
DecidedMay 24, 2022
Docket1:22-cv-00627
StatusUnknown

This text of Upsolve, Inc. v. James (Upsolve, Inc. v. James) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Upsolve, Inc. v. James, (S.D.N.Y. 2022).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK UPSOLVE, INC., and REV. JOHN UDO-OKON, Plaintiffs, No. 22-cv-627 (PAC) v. OPINION & ORDER LETITIA JAMES, in her official capacity as Attorney General of the State of New York, Defendant. “The orderly functioning of our judicial system and the protection of our citizens require

that legal advice should be offered only by those who possess the requisite qualifications and authorization for the practice of law. At the same time, one of the most fundamental principles of our system of government prohibits any restraint on a citizen’s right to disseminate his views on important public issues.” Dacey v. New York Cty. Lawyers’ Ass’n, 423 F.2d 188, 189 (2d Cir. 1969). Sometimes these two principles conflict, and one must yield to the other. This case exemplifies that conflict. Plaintiffs—a non-profit organization and a non-lawyer individual—seek to encroach upon a small part of what has heretofore been the exclusive domain of members of the Bar. Plaintiffs have crafted a program that would train non-lawyers to give legal advice to low-income New Yorkers who face debt collection actions. Specifically, Plaintiffs

want to help those New Yorkers fill out checkboxes on a one-page answer form provided by the State, in the hopes that more people will avoid defaulting outright in such actions. The legal advice would be free and confined to helping clients complete the State’s one-page form. Plaintiffs’ proposal faces one problem: by giving legal advice as non-lawyers, their activities would constitute the unauthorized practice of law (“UPL”) under several New York statutes. They risk being sued by the Defendant in this case, the New York State Attorney General. Thus, Plaintiffs seek an injunction that prevents the Attorney General from enforcing the UPL rules against them. The Court concludes a preliminary injunction is warranted. The UPL rules cannot be applied to Plaintiffs’ program because the First Amendment protects their legal advice as speech,

and the UPL rules are not narrowly tailored to satisfy strict scrutiny in this context. Further, the balance of equities favors an injunction because Plaintiffs’ program would help alleviate an avalanche of unanswered debt collection cases, while mitigating the risk of consumer or ethical harm. And enjoining enforcement against Plaintiffs alone, whose activities are carefully limited to out-of-court advice, will not threaten the overall regulatory exclusivity of the legal profession. BACKGROUND I. Debt Collection Actions in New York State Debt collection actions are extremely common in New York. By one estimate, they comprise approximately a quarter of all lawsuits in the State’s court system. See Compl., ECF No. 1, at ¶ 18.

These debt collection actions have been the subject of commentary and regulatory reform. Many of these lawsuits are viewed as “clearly meritless,” where the defendants sued do not actually owe the amount claimed, or any amount at all. See id. ¶ 21.1 Nonetheless, everyone agrees the vast majority of New Yorkers default when faced with debt collection actions. Plaintiffs provide estimates of the default rate that range from over 70% to up to 90%. See id. ¶ 19.

1 Quoting The Legal Aid Society et al., Debt Deception: How Debt Buyers Abuse the Legal System to Prey on Lower-Income New Yorkers, 8–10, 26 n.91 (May 2010), https://www.neweconomynyc.org/wp-content/uploads/2014/08/DEBT_DECEPTION_FINAL_ WEB-new-logo.pdf. Three such New Yorkers have submitted declarations describing their own default judgments. All three were sued on consumer debts such as credit card expenses, medical bills, or auto loans. See Evertsen Decl., ECF No. 7-7, at ¶ 9; Jurado Decl., ECF No. 7-8, at ¶ 17; Lepre Decl., ECF No. 7-9, at ¶ 6. However, none of them received notice they were being sued, so they all defaulted. See Evertsen Decl. at ¶¶ 12–14; Jurado Decl. at ¶¶ 14–15; Lepre Decl. at ¶¶ 9–11.

They subsequently faced default judgments—and collateral consequences including wage garnishment, lowered credit scores, and bankruptcy—because they had failed to answer the lawsuits against them. See Evertsen Decl. at ¶ 17; Jurado Decl. at ¶¶ 18, 24; Lepre Decl. at ¶¶ 14, 17, 22. Since at least 2015, New York has responded to this debt collection problem by providing a one-page answer form that defendants can download, complete, and submit in their cases. See Compl. ¶¶ 34–35; id. Ex. A, ECF No. 1-1 (the “State-Provided Answer Form”). The form includes checkboxes allowing a defendant to assert affirmative defenses, such as, “I did not receive a copy of the Summons and Complaint,” “I had no business dealings with Plaintiff (Plaintiff lacks

standing),” or “Unconscionability (the contract is unfair).” See State-Provided Answer Form at 2. A defendant can submit a notarized copy of the State-Provided Answer Form themselves, i.e., pro se. II. Plaintiffs and their AJM Program Plaintiff Upsolve, Inc. is a non-profit organization that seeks to “ensure that all Americans can access their legal rights.” Compl. ¶ 3. The organization “hope[s] to improve public faith in the court system by ensuring that all defendants rich and poor can have their day in court, courts can decide more cases on their merits, and plaintiffs cannot secure default judgments on meritless claims simply due to defendants’ inability to vindicate their rights.” Id. ¶ 56. More specifically, Upsolve seeks “to provide free, narrowly circumscribed legal advice to low-income New Yorkers to ensure that they can understand how to respond to the debt collection lawsuits against them and help reduce wrongful deprivation of property and the lasting harm it can cause.” Id. To that end, Upsolve has “designed, crafted, and obtained funding to implement a program—the American Justice Movement (‘AJM’)—to train professionals who are not lawyers

to provide free legal advice on whether and how to respond to a debt collection lawsuit.” Id. Upsolve has not yet implemented the AJM program. See id. ¶ 92. Under the AJM program, volunteer trainees—referred to as “Justice Advocates”—would use a training guide to help clients complete the State-Provided Answer Form. See Compl. Ex. B, ECF No. 1-2 (the “Training Guide”). The Training Guide provides several steps for a Justice Advocate to follow when counseling a client. Those steps include: (1) determining whether the client could benefit from their advice; (2) confirming the limited scope of representation with the client; (3) advising the client whether it is in their best interest to answer the lawsuit against them; (4) advising the client on how to fill out the answer’s 24 checkboxes based on the client’s answers

to a series of questions; and (5) advising the client on how and where to file and serve the answer themselves. See Training Guide at ECF pagination 5–13. Upsolve designed the Training Guide with the help of lawyers and law professors who have experience in debt collection practice. See Lhewa Decl., ECF No. 7-5; Foohey Decl., ECF No. 7-6. The Training Guide also limits the scope of legal assistance provided. Justice Advocates must sign an affidavit attesting that the advice they provide will be free of charge. They promise to abide by New York’s Rules of Professional Conduct regarding client conflicts of interest, confidentiality, and informed consent. And they promise to refer clients to lawyer organizations if those client’s needs exceed the scope of the advice authorized by the Training Guide. See Training Guide at ECF pagination 3–4, 15. If Justice Advocates violate the Training Guide’s rules, their membership in the AJM program will be terminated. They are also warned they could be prosecuted for the unauthorized practice of law or other consumer-protection laws if they violate the AJM program’s rules. See id. at 4. One such Justice Advocate would be Reverend Udo-Okon, the other plaintiff in this case.

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Upsolve, Inc. v. James, Counsel Stack Legal Research, https://law.counselstack.com/opinion/upsolve-inc-v-james-nysd-2022.