Upsolve, Inc. v. James

Court of Appeals for the Second Circuit·Decided September 9, 2025·No. 22-1345·Published

Opinion

22-1345 Upsolve, Inc. v. James

United States Court of Appeals For the Second Circuit

August Term 2023

Argued: May 29, 2024

Decided: September 9, 2025

No. 22-1345

UPSOLVE, INC., REVEREND JOHN UDO-OKON, Plaintiffs-Appellees,

LETITIA JAMES, in her official capacity as Attorney General of New York, Defendant-Appellant.

Appeal from the United States District Court for the Southern District of New York No. 22-cv-627, Paul A. Crotty, Judge.

Before: LEVAL, SULLIVAN, and MERRIAM, Circuit Judges.

Letitia James, in her official capacity as Attorney General of New York, appeals from an order of the United States District Court for the Southern District of New York (Crotty, J.) entering a preliminary injunction that prohibits her from enforcing New York’s unauthorized practice of law (“UPL”) statutes against Upsolve, Inc. (“Upsolve”) and Reverend John Udo-Okon (together, “Plaintiffs”). Upsolve is a nonprofit that seeks to provide free legal advice to New Yorkers facing debt-collection actions in state court. Specifically, Upsolve intends to train nonlawyer “Justice Advocates,” such as Rev. Udo-Okon, to advise pro se New Yorkers on how to complete the state’s check-the-box form for answering debt-

collection claims. The parties all agree that the actions of the Justice Advocates would violate New York’s UPL statutes because they would be providing individualized legal advice without being licensed as, or supervised by, attorneys. As a result, Plaintiffs brought a pre-enforcement challenge, arguing that the UPL statutes, as applied to them, would violate their First Amendment right to the freedom of speech. In ruling on Plaintiffs’ motion for a preliminary injunction, the district court concluded that Plaintiffs had made a strong showing that they were likely to succeed on the merits because New York’s UPL statutes, as applied to Plaintiffs, constitute a content-based regulation of speech and cannot survive strict scrutiny.

We agree with the district court that New York’s UPL statutes, as applied to Plaintiffs, constitute a regulation of speech. Nevertheless, we hold that such regulation is content neutral and thus subject only to intermediate scrutiny. Because the district court applied the incorrect level of scrutiny, we VACATE the preliminary injunction order of the district court and REMAND for further proceedings consistent with this Opinion.

VACATED AND REMANDED.

CLELAND B. WELTON II, Assistant Solicitor General (Barbara D. Underwood, Solicitor General, Judith N. Vale, Deputy Solicitor General, on the brief), for Letitia James, Attorney General of the State of New York, New York, NY, for Defendant-Appellant.

ROBERT J. MCNAMARA (Brian Morris, on the brief), Institute for Justice, Arlington, VA, for Plaintiffs-Appellees.

Matthew D. Brinckerhoff, Emery Celli Brinckerhoff Abady Ward & Maazel LLP, New York, NY, for Amici Curiae Civil Legal Services Organizations, Consumer Law and Access-to-Justice Experts, and Civil Rights Organizations in support of Defendant-

Appellant.

Tatiana Neroni, pro se, Georgetown, SC, for Amicus Curiae Tatiana Neroni in support of Plaintiffs-Appellees.

Gregory A. Beck, Washington, DC, for Amicus Curiae Responsive Law in support of Plaintiffs-Appellees.

Joseph Rostain Schottenfeld, Martina Tiku, Glynnis Hagins, NAACP Empowerment Programs, Baltimore, MD; Daniel A.

Rubens, Jodie C. Liu, Orrick, Herrington & Sutcliffe LLP, New York, NY; Sarah H.

Sloan, Orrick, Herrington & Sutcliffe LLP, Washington, DC, for Amici Curiae The NAACP and The NAACP New York State Conference in support of Plaintiffs-Appellees.

Peter Karanija, DLA Piper LLP (US), Washington, DC, for Amici Curiae Professor Rebecca L. Sandefur and 22 Empirical Scholars in support of Plaintiffs-Appellees.

David Udell, National Center for Access to Justice, New York, NY; Bruce A. Green, Louis Stein Center for Law and Ethics, New York, NY, for Amicus Curiae National Center for Access to Justice in support of Plaintiffs-

Appellees.

RICHARD J. SULLIVAN, Circuit Judge:

Letitia James, in her official capacity as Attorney General of New York (the “Attorney General”), appeals from an order of the United States District Court for the Southern District of New York (Crotty, J.) entering a preliminary injunction

that prohibits her from enforcing New York’s unauthorized practice of law (“UPL”) statutes against Upsolve, Inc. (“Upsolve”) and Reverend John Udo-Okon (together, “Plaintiffs”). Upsolve is a nonprofit that seeks to provide free legal advice to New Yorkers facing debt-collection actions in state court. Specifically, Upsolve intends to train nonlawyer “Justice Advocates,” such as Rev. Udo-Okon, to advise pro se New Yorkers on how to complete the state’s check-the-box form for answering debt-collection claims. The parties all agree that the actions of the Justice Advocates would violate New York’s UPL statutes because they would be providing individualized legal advice without being licensed as, or supervised by, attorneys. As a result, Plaintiffs brought a pre-enforcement challenge, arguing that the UPL statutes, as applied to them, would violate their First Amendment right to the freedom of speech. In ruling on Plaintiffs’ motion for a preliminary injunction, the district court concluded that Plaintiffs had made a strong showing that they are likely to succeed on the merits because New York’s UPL statutes, as applied to Plaintiffs, constitute a content-based regulation of speech and cannot survive strict scrutiny.

We agree with the district court that New York’s UPL statutes, as applied to Plaintiffs, constitute a regulation of speech. Nevertheless, we hold that such

regulation is content neutral and thus subject only to intermediate scrutiny. Because the district court applied the incorrect level of scrutiny, we VACATE the preliminary injunction order of the district court and REMAND for further proceedings consistent with this Opinion.

I. BACKGROUND

Debt-collection actions are one of the most common lawsuits in New York, accounting for approximately one-quarter of all suits filed in state court. However, in seventy to ninety percent of such cases, the defendant fails to appear, resulting in a default judgment. This is a problem because many of these debt- collection actions are “clearly meritless”; the defendants do not actually owe the amount claimed or, in some cases, do not owe any money at all. J. App’x at 14 (internal quotation marks omitted). And “[w]hen defendants default, plaintiffs never have any need to prove their cases, and courts have no opportunity to assess the merits of their claims, even when a claim would fail were it subjected to adversarial testing.” Id. at 15. A default judgment can have severe consequences for New Yorkers, “lead[ing] to wage garnishment, eviction, repossession of an automobile, bank seizures, and lasting damage to a consumer’s credit.” Id.

As a result, since at least 2015, New York has sought to simplify the process of answering a debt-collection action by providing a one-page check-the-box form that pro se defendants can fill out on their own and return to the court. Nevertheless, according to Upsolve, this “form is inadequate . . . to close the gap in the access to justice” because it “includes language that requires some measure of familiarity with the legal system and specialized terminology, which many low- income defendants lack.” Id. at 19. For example, the form contains boxes to check if “service [of the summons and complaint] was not correct as required by law,” the statute of limitations bars the creditor’s claim, “[t]he collateral (property) was not sold at a commercially reasonable price,” the creditor “[f]ail[ed] to mitigate damages,” the creditor violated “the duty of good faith and fair dealing,” the contract is unconscionable, the equitable doctrine of laches applies, or the defendant’s income is exempt from collection. Id. at 40.

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