United States v. Warren

986 F.3d 557
CourtCourt of Appeals for the Fifth Circuit
DecidedJanuary 22, 2021
Docket19-10805
StatusPublished
Cited by8 cases

This text of 986 F.3d 557 (United States v. Warren) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fifth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
United States v. Warren, 986 F.3d 557 (5th Cir. 2021).

Opinion

Case: 19-10805 Document: 00515716876 Page: 1 Date Filed: 01/22/2021

United States Court of Appeals for the Fifth Circuit United States Court of Appeals Fifth Circuit

FILED January 22, 2021 No. 19-10805 Lyle W. Cayce Clerk

United States of America,

Plaintiff—Appellee,

versus

Jonathon Edward Warren; Antonio Enrique Martinez,

Defendants—Appellants.

Appeal from the United States District Court for the Northern District of Texas USDC No. 3:15-CR-65

Before Wiener, Costa, and Willett, Circuit Judges. Don R. Willett, Circuit Judge: The timeshare market has spawned a cottage industry of cancellation firms claiming they can help desperate timeshare owners unload their unwanted vacation rentals. It’s a market ripe for scammers. In this case, a jury convicted Antonio Martinez and Jonathan Warren on multiple federal charges for their roles in a telemarketing timeshare-exit scam that bilked millions from owners eager to escape timeshares they could no longer afford. They appeal their convictions and sentences on numerous grounds. We affirm. Case: 19-10805 Document: 00515716876 Page: 2 Date Filed: 01/22/2021

No. 19-10805

I This case involves the “heat pitch,” a high-pressure scheme to defraud those hoping to extricate themselves. Telemarketers from phony real estate advertising firms would contact timeshare owners and falsely represent that buyers are lined up for their timeshares. Then, the telemarketers charged the owners marketing and closing fees for the purported sale. The fees ranged from $1,000–$7,000, depending on the fake sale amount and how much the telemarketers thought each timeshare owner would be willing to pay. The key was to string the owners along about the supposed sale for enough time to avoid credit card disputes and chargebacks, typically 90–120 days. At the outset, owners were told that it would take a minimum of 120 days for the sale to be finalized. Telemarketers would use “lulling” scripts to reassure anxious or suspicious owners. For example, they would pretend the buyer had an outstanding tax lien that would take another 30 days to resolve. The process ended when the timeshare owners gave up and stopped calling or when the company turned its phones off and the owners could not get in touch with anybody. The telemarketers employed various tactics to cover their tracks from credit card companies and the authorities. After first contacting a timeshare owner, the telemarketers would stage a “verification” call, in which they asked the owner to falsely state that no buyer had been promised. To convince the owners to play along on the verification call, the telemarketers would explain that it was necessary to follow this procedure because, as marketing and advertising agents, they could not officially match buyers until a property was listed. Most of the owners agreed to lie on the verification calls because they were desperate to sell their timeshares. The telemarketers would then send marketing and advertising contracts to the owners. When facing credit card disputes or complaints from government agencies, the

2 Case: 19-10805 Document: 00515716876 Page: 3 Date Filed: 01/22/2021

telemarketers would provide the verification call and the contract as evidence that they only agreed to market and advertise, not sell, the timeshare. Even so, credit card chargebacks by timeshare owners were common. While retail merchants generally have chargeback rates below 1%, the fraud- ulent telemarketing operations had chargeback rates of 10–15% or more. The fraud thus depended on having a merchant processor—the third party that processes credit card transactions—who was willing to accept the risk. The fraud also depended on concealing the location and identity of the telemarketers. The companies would use fake addresses and telephone numbers that appeared to come from out of state. They would also change their names every six months. Similarly, the telemarketers would use fictitious names on the phone and would change their pseudonyms to stay ahead of bad online reviews. Martinez’s role in the scheme began in 2009, when he was approached by his friend Richard Mendez about starting a timeshare resale telemarketing business. Mendez was in bankruptcy at the time and needed somebody with good credit to serve as a business partner; Martinez agreed. Martinez incorporated the company JAMS Management of Central Florida, applied for the fictitious “doing business as” name Resorts Condos Management, opened a bank account, and opened a merchant processor account for Mendez. He also rented office space to Mendez. By mid-2009, Mendez was operating Resorts Condos Management and his telemarketers were using the fraudulent heat pitch. At first, Martinez did not play a major role in the operation and, at trial, he claimed not to know that Mendez’s telemarketers were using the heat pitch. However, Mendez and one of his managers, Max Chilson, testified that Martinez was aware of the fraud and that by fall of 2009, Martinez was managing his own satellite telemarketing

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operation under Mendez. At some point, the operation reincorporated as Vision Ventures, Inc. doing business as Timeshare Goldline. In March 2010, Martinez changed the locks at the office that he rented to Mendez and transferred the operation’s money into an account in his name. He claims that he acted out of concern about the effect the operation was having on his credit. Mendez and Chilson claim that he wanted more control and a larger share of the operation’s proceeds. According to Martinez, after the lockout he proceeded to work on his own painting and fuel additive businesses and had nothing to do with Mendez. However, Mendez testified that he gave Martinez his own satellite telemarketing operation to manage after the lockout. In summer 2010, Martinez went into the timeshare business on his own. He claimed that he was operating a legitimate advertisement and marketing firm, which included publishing a magazine. However, Chilson, Gunner Jenkins, Eric Rosado, and Peter Guillette all claimed to be running fraudulent telemarketing operations under Martinez and using his merchant processor account. According to Chilson and Jenkins, the magazine was merely an attempt to conceal the fraud. Warren joined the scheme sometime in 2009. His company, VoiceOnyx, provided phone, internet, and database services to Mendez’s and Chilson’s fraudulent telemarketing operations. He set up the telephone numbers so they appeared to come from the operations’ fake addresses. He also consulted about switching the business names, moving customers from one company to the next without raising suspicion, and avoiding law enforcement. He was aware that the telemarketing operations used the fraudulent heat pitch. In September 2016, a grand jury returned a superseding indictment alleging that Martinez, Warren, Mendez, Angelina Smith, and Harold Smith

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conspired to commit mail fraud, wire fraud, and bank fraud, in violation of 18 U.S.C. § 1349; aided and abetted each other in committing mail fraud on five dates between March 15 and November 19, 2010, in violation of 18 U.S.C. §§ 2 and 1341; and aided and abetted each other in committing wire fraud on March 28 and April 9, 2010, in violation of 18 U.S.C. §§ 2 and

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Bluebook (online)
986 F.3d 557, Counsel Stack Legal Research, https://law.counselstack.com/opinion/united-states-v-warren-ca5-2021.