United Spinal Association, Inc. v. Saul

CourtDistrict Court, District of Columbia
DecidedJuly 11, 2024
DocketCivil Action No. 2020-2236
StatusPublished

This text of United Spinal Association, Inc. v. Saul (United Spinal Association, Inc. v. Saul) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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United Spinal Association, Inc. v. Saul, (D.D.C. 2024).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

UNITED SPINAL ASSOCIATION, INC.,

Plaintiff,

v. Civil Action No. 20-cv-2236 (TSC)

MARTIN O’MALLEY,

Defendant.

MEMORANDUM OPINION

Plaintiff—an organization representing individuals with spinal cord injuries and

disorders—sued the Social Security Administration (“SSA”), alleging that it requires wet-ink

signatures in situations where electronic signatures must be accepted, in violation of the

Administrative Procedure Act (“APA”). Since this case was filed in 2020, the SSA has

increased its use of electronic signatures, but still does not treat wet-ink and electronic signatures

equally in all circumstances.

Plaintiff has moved for summary judgment, and Defendant has cross moved to dismiss,

or, in the alternative, for summary judgment. Having considered the record and the briefing, the

court will DENY Plaintiff’s Motion and GRANT Defendant’s Motion.

I. BACKGROUND

A. Legal Background

i. Legal framework at the time of filing

In 1998, Congress enacted the Government Paperwork Elimination Act, Pub. L. No. 105-

277, 112 Stat. 2681, 2751 (1998), which required that “electronic signatures submitted or

maintained in accordance with procedures developed under this title, or other forms of electronic

Page 1 of 34 authentication used in accordance with such procedures, shall not be denied legal effect.” This

Act gave agencies five years—until 2003—to provide for the “use and acceptance of electronic

signatures” “when practicable.” Id. at 2750. Two years later, Congress enacted the Electronic

Signatures in Global National Commerce Act, Pub. L. No. 106-229, 114 Stat. 464 (2000) (“E-

SIGN Act”). The E-SIGN Act provides that “a signature, contract, or other record relating to” a

transaction in interstate commerce “may not be denied legal effect validity, or enforceability

solely because it is in electronic form.” 15 U.S.C. § 7001(a)(1).

As of 2018, federal agencies lagged in making electronic signatures available under the

Government Paperwork Elimination Act and the E-SIGN Act. See Compl. ¶ 16. Consequently,

Congress enacted the 21st Century Integrated Digital Experiences Act, Pub. L. No. 115-336, 132

Stat. 5025, 5026–27 (2018), which required the head of each agency to submit “a plan to

accelerate the use of electronic signatures,” review paper-based forms and services and

determine to what extent they can be made digital, ensure that, within two years, “any paper

based form that is related to serving the public is made available in digital format,” and, for any

form that cannot be made digital, explain why and provide potential solutions.

In 2020, however, the SSA still required wet-ink signatures from claimants in several

situations. First, to obtain Social Security Disability Insurance (“SSDI”) benefits, a claimant had

to submit several documents, including the application itself, W-2 forms, a medical release form,

medical records, reports from doctors, and test results. Compl. ¶ 24. A claimant could submit

these documents online, mail them in, or make an appointment with an SSA agent, either in

person or by phone. Id. ¶ 27. Claimants submitting the application themselves—rather than

through a chosen representative—could electronically sign the online application, but not all

claimants were eligible to submit an online application. See id. ¶¶ 28–30. Claimants who made

Page 2 of 34 an appointment with an SSA agent, either by phone or in person, also did not need to hand-sign

the application. Id. ¶ 31. Claimants who submitted applications by mail, however, were required

to include a wet-ink signature. Id. ¶ 32. And, if a claimant used a chosen representative to

submit the SSDI application and was not physically present to electronically sign the application,

the claimant was required to verify the electronic submission telephonically or provide a wet-ink

signature. Id. ¶ 30.

Second, appealing a SSDI decision did not require an actual signature, id. ¶ 38, but if the

claimant wished to appoint a representative to assist with their appeal, the claimant was required

to sign a written notice, id. ¶ 46. Although the SSA’s regulations did not specify the type of

signature required, its program manual provides that the SSA did not accept electronic signatures

to appoint representatives. Id. ¶ 49. And finally, if a claimant sought past-due benefits following

an appeal, the Commissioner would approve a fee for the representative if the claimant and the

representative provided the SSA with an agreement between the claimant and the representative.

Id. ¶ 51. Again, even though regulations did not specify which kind of signature was required,

the SSA’s program manual required a wet-ink signature. Id. ¶¶ 52–53.

ii. Subsequent legal developments

In 2021, the SSA made the representative appointment form and the fee agreement form

available electronically. Clemons Decl., ECF No. 27-2 ¶¶ 5–6. Consequently, both forms can

now be completed with an electronic signature, and do not require a wet-ink signature. See id.

Although these electronic forms were initially created because of the COVID-19 pandemic, they

are “not temporary.” Id. ¶ 7.

In 2022, the SSA published its Equity Action Plan, which stated that efforts were

underway to “remove requirements that applicants or beneficiaries must provide physical

Page 3 of 34 signatures.” See Min. Order, April 27, 2022. As of May 2022, an SSA representative explained

that it was “working to allocate resources for future technology development related to an online

version of [a] simplified SSI application,” projecting that its development would begin in fiscal

year 2023. Evangelista Decl., ECF No. 31-1 ¶ 4. The SSA has not provided any further

declarations clarifying whether this process did indeed begin in 2023, or whether any other

progress has been made since this declaration was filed, however.

B. Factual and Procedural Background

Plaintiff is a nonprofit organization dedicated to enhancing the quality of life of people

living with spinal cord injuries and disorders, particularly veterans, and providing support to

their loved ones, healthcare providers, and other professionals. Compl. ¶ 9. A “major focus” of

Plaintiff’s work is preserving SSDI benefits and ensuring claimants receive those benefits as

quickly as possible. Id. ¶ 62. Plaintiff claims that wet-ink signature requirements burden its

members because people with spinal cord injuries and disorders may experience loss of motor

function in their hands, which can make producing a hand signature “difficult, if not impossible.”

Id. ¶ 63.

Consequently, Plaintiff initiated this suit in August 2020, seeking declaratory and

injunctive relief and alleging that SSA’s wet-ink signature requirements violate the APA because

they are contrary to law and arbitrary and capricious. See id. ¶¶ 1–5, 64–113. Not long after

filing, upon request of the parties, the court referred the case to mediation. See Min. Order,

Oct. 16, 2020. Mediation was unsuccessful and the parties filed dispositive motions. See Mot.

for Summ. J., ECF No. 17; Mot. to Dismiss, ECF No. 18. While those motions were pending,

the SSA released its Equity Action Plan pursuant to an executive order. See Min.

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