Underwood Financial, Ltd. v. AMCO Insurance Company

District Court, N.D. Texas·Decided August 5, 2026·No. 3:23-cv-00825·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF TEXAS DALLAS DIVISION

UNDERWOOD FINANCIAL, LTD. § § Plaintiff, § § v. § Civil Action No. 3:23-CV-00825-L § AMCO INSURANCE COMPANY, § § § Defendant. §

MEMORANDUM OPINION AND ORDER

Before the court are Defendant AMCO Insurance Company’s Opposed Motion to Compel Appraisal (Doc. 80) (“Motion to Compel Appraisal”), filed June 25, 2026; and AMCO Insurance Company’s Opposed Motion to Stay Pretrial Deadlines (Doc. 84) (“Motion to Stay”), filed July 8, 2026. After careful consideration of the Motions, legal briefing, appendixes, record, and applicable law, and for the reasons set forth herein, the court grants the Motion to Compel Appraisal and denies as moot the Motion to Stay. I. Factual and Procedural Background This is a first-party insurance coverage dispute. Plaintiff Underwood Financial, Ltd. (“Plaintiff” or “Underwood”) owns and manages two commercial buildings in Richardson, Texas (the “Property”). Am. Compl. ¶ 7 (Doc. 5). AMCO Insurance Company, part of the Nationwide family of companies (“Defendant” or “Nationwide”), insured the Property under two consecutive policies in effect from January 31, 2021, to January 31, 2023 (the “2021 Policy” and “2022 Policy”). See Def.’s App. at Ex. A (2021 Policy) (Doc. 82-1 at 1-95); id. at Ex. B (2022 Policy) (Doc. 82-1 at 96-191).1 The 2021 and 2022 Policies both covered “direct physical loss of or damage to” the Property caused by or resulting from a covered cause of loss, such as “Windstorm” and “Hail.” Id. at Ex. A (Doc. 82-1 at 18-19, 23); id. at Ex. B (Doc. 82-1 at 111-13, 116). Following an April 23, 2021 hailstorm, Plaintiff filed a claim under the 2021 Policy for

hail damage to the Property (“2021 Hail Claim”), and, after inspection, Defendant paid $41,573.22 for HVAC damage only. Pl.’s App. at Ex. E (Doc. 85 at 56-60). Following a June 1, 2022 rainstorm, Plaintiff filed a claim under the 2022 Policy for, among other things, roof damage and interior flooding (“2022 Wind and Water Claim”). Id. at Ex. F (Doc. 85 at 79-81). Defendant denied the claim, blaming pre-existing conditions including ponding and wear and tear. Id. Thereafter, Plaintiff sought to reopen the 2022 Wind and Water Claim and the 2021 Hail Claim (expanded to include hail damage to the roof at the Property and not just to the HVAC equipment). Def.’s Summ. J. App. at Ex. A-18 (Doc. 40-1 at 455-56). Defendant reopened the claims, reinspected the Property, and on or about October 4, 2022, denied coverage for the reopened 2021 Hail Claim, attributing the loss not only to wear and tear but, for the first time, to a prior hailstorm

in April 2017. Id. at Ex. A-25 (Doc. 41 at 257-58). On or about November 8, 2022, Defendant denied coverage for the reopened 2022 Wind and Water Claim, attributing the loss to “wind-driven rain, ponding of rainwater on the roofing, inadequate positive roof slope for drainage, wear and tear, and deterioration of the roofing[,]” for which there was no coverage under the 2022 Policy. Id. at Ex. A-26 (Doc. 41 at 270-72).

1 Citations to the record and briefs refer to the CM/ECF page numbers at the top of the page, rather than the parties’ pagination at the bottom. “Def.’s App.” refers to the “Appendix to AMCO’s Brief in Support of its Opposed Motion to Compel Appraisal” (Doc. 82-1) and “Pl.’s App.” refers to “Underwood Financial, Ltd.’s Appendix in Support of its Response to Defendant’s Motion to Compel Appraisal” (Doc. 85-1). On April 19, 2023, Plaintiff filed this civil action and in the First Amended Complaint (Doc. 5), the live pleading, asserts claims for breach of contract2; violations of Chapter 541 of the Texas Insurance Code; violations of various provisions of the Texas Deceptive Trade Practices Act (DTPA), Tex. Bus. & Com. Code Ann. §§ 17.41-17.63; and breach of the common law duty

of good faith and fair dealing. Am. Compl. (Counts One through Four). Plaintiff seeks actual, consequential, treble, and exemplary damages, damages for mental anguish, and attorney’s fees. Id. (Prayer). On June 14, 2023, the court set this matter for trial on its four-week docket beginning August 5, 2024. Sch. Order ¶ 1 (Doc. 11). On January 22, 2024, the parties participated in mediation with John DeGroote. The ADR Summary Form (Doc. 22), signed by the mediator, states: “Parties were unable to reach settlement.” On February 16, 2024, the parties filed an Agreed Motion to Modify Scheduling Order (Doc. 24), notifying the court that Plaintiff’s representative Courtney Underwood’s deposition could not be completed because of her high-risk pregnancy. The court granted the motion and reset

the trial to its four-week docket beginning November 4, 2024. First Am. Sch. Order ¶ 1 (Doc. 25). Subsequently, after defense counsel notified the court of a conflicting trial setting (Doc. 65), the court reset the trial to its four-week docket beginning July 7, 2025. Sec. Am. Sch. Order ¶ 1 (Doc. 67). On September 24, 2024, the court issued a Third Amended Scheduling Order (Doc. 68) to remove expired deadlines.

2 Specifically, Plaintiff alleges breach of contract with regard to Defendant’s denial of the reopened 2021 Hail Claim (pertaining to an April 2021 hailstorm that Plaintiff alleges damaged not just the HVAC units on the roof but the roof itself); and Defendant’s denial of the reopened 2022 Wind and Water Claim (pertaining to a 2022 wind and rainstorm that Plaintiff alleges damaged the Property’s roof and flooded certain tenant suites). See generally Am. Compl. ¶¶ 22-27 (Doc. 5). On June 17, 2024, Defendant filed its Motion to Strike the Opinions and Testimony of Plaintiff’s Retained Testifying Expert Scott Jetton (“Motion to Strike”) (Doc. 35) and its Motion for Summary Judgment (Doc. 38), and Plaintiff filed its Motion to Exclude Expert Testimony and Brief in Support (Doc. 42).

In light of the pending dispositive motions, the parties filed a Joint Motion for Continuance (Doc. 69) and requested that the court modify the Third Amended Scheduling Order. The court granted the motion and reset this matter for trial on its four-week docket beginning April 6, 2026. Fourth Am. Sch. Order ¶ 1 (Doc. 70). Subsequently, the parties sought another continuance, noting that “[a]ssuming an imminent ruling on the pending dispositive motions, [they] will not have time to conduct [the depositions permitted by the Magistrate Judge] and prepare for pre-trial disclosures.” Jt. Mot. Continue (Doc. 71 at 1). The court granted the motion and reset this matter for trial on its four-week docket beginning September 8, 2026. Fifth Am. Sch. Order ¶ 1 (Doc. 72). On March 19, 2026, the court (i) denied Defendant’s Motion to Strike and Motion for Summary Judgment; (ii) denied without prejudice Plaintiff’s Motion to Exclude Expert Testimony;

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Underwood Financial, Ltd. v. AMCO Insurance Company, (N.D. Tex. 2026).

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