Ulysses Altamirano v. Arizona Board of Regents, et al.

District Court, D. Arizona·Decided July 27, 2026·No. 2:25-cv-02257·Unknown

Opinion

WO

Ulysses Altamirano, No. CV-25-02257-PHX-JJT

Plaintiff, ORDER

v.

Arizona Board of Regents, et al.,

Defendants. Before the Court is Arizona Board of Regents’ (“ABOR”) Motion to Dismiss First Amended Complaint (Doc. 41) and Michael Crow, Peter J. Fischer, Lou Ann Denny and Erin Singla’s (“Individual Defendants”) Motion to Dismiss First Amended Complaint (Doc. 47), each of which have been fully briefed. (Docs. 43, 46, 53, 54.) As a preliminary matter, Plaintiff requests leave to exceed the page limit for his responsive brief to ABOR’s Motion (Doc. 44) and has been met with no opposition. Upon review and good cause appearing, the Court will grant Plaintiff’s request for leave and considers that responsive brief fully in reaching its decision below. I. BACKGROUND1 Arizona State University (“ASU”) participates in federal student financial assistance programs and must comply with federal law to remain eligible to disburse those funds. (Doc. 25, FAC, ¶ 35.) ASU may disburse funds to students who are eligible to receive them under its Satisfactory Academic Progress (“SAP”) standards. (FAC ¶ 37.)

1 When referring to papers submitted by the parties, the Court cites to the page number as generated by the Electronic Court Filing system, not the parties’ own page demarcation. According to Plaintiff, ASU may also direct retroactive disbursements and design SAP policies, appeal procedures, and timelines that include “disability-aware review before definitively refusing to consider a student for late or retroactive disbursement within federal deadlines.” (FAC ¶¶ 36–37, 42.) Plaintiff enrolled in an undergraduate program at ASU that began the Fall semester of 2019. (FAC ¶ 26.) In the Fall semester of 2021, Plaintiff registered with ASU’s disability services office and was approved for academic accommodations. (FAC ¶ 30.) According to Plaintiff, he had “medical and psychological conditions that substantially limited one or more major life activities, including concentration, organization, time management, and the ability to manage complex administrative and financial tasks associated with his education.” (FAC ¶ 30.) He reportedly received academic accommodation for his disabilities during the 2024-25 academic year, and during that period he received intensive mental-health treatment. (FAC ¶¶ 31, 65–66.) ASU’s disability services office maintained documentation of his diagnoses and limitations. (FAC ¶ 67.) Plaintiff relied on federal student aid to fund his studies at ASU, including for the Summer and Fall semesters of 2024. (See FAC ¶¶ 29, 45.) Before the application for federal student aid came due for the 2024-25 academic year, “Plaintiff was unable to timely complete the [application] due to a combination of disability-related symptoms, intensive outpatient psychological treatment, and serious family-related disruptions, including difficulty obtaining necessary tax and income information from deported or otherwise unavailable family members.” (FAC ¶ 46.) He registered for his classes nonetheless, believing federal guidance that retroactive aid would be disbursed to him so long as he filed an application by June 30, 2025. (FAC ¶ 47.) While Plaintiff “understands that ASU maintains internal timelines for SAP appeal submission and review” that expired October 2024 for the Fall 2024 semester, ASU’s materials did not clearly explain that a SAP appeal was necessary to receive a retroactive disbursement even if there was no active federal student aid application on file. (FAC ¶¶ 48–50.) . . . Plaintiff completed his coursework for the Summer and Fall 2024 terms, incurring $14,000 in fees owed to ASU. (FAC ¶ 45.) He completed all academic requirements for his degree at the end of the Fall semester of 2024, including “substantially more credit hours than are typically required for a single bachelor’s degree.” (FAC ¶¶ 27–28.) In March 2025, after he completed his coursework, Plaintiff received emails from ASU notifying him that his $14,000 debt would be referred to a third-party collection agency within two weeks if he took no action and provided him a “general number” but did not outline a procedure for Plaintiff to dispute the amount owed, review it, or be referred to an internal hearing or conference. (FAC ¶¶ 55, 61.) After two weeks, ASU referred Plaintiff’s debt to a collection agency that, in turn, reported the debt to credit reporting agencies. (FAC ¶ 56.) Only after the referral did Plaintiff “attempt[] to explore payment options with ASU’s Student Business Services.” (FAC ¶ 58.) ASU did not offer to pause or recall the referral, did not notify him of a procedure to review the debt or other relief, and instead informed him that he would have to negotiate a payment plan directly with the collection agency. (FAC ¶ 58.) His credit score dropped ninety points between March and June 2025. (FAC ¶ 59.) In June 2025, Plaintiff submitted his federal student aid application for the 2024-25 academic year and was notified that he was eligible for aid. (FAC ¶ 51.) In that same month, Plaintiff’s disability counselor provided a “Full-Time Equivalency” (“FTE”) letter to ASU that stated Plaintiff was disabled during the 2024-25 academic year and could be treated as a full-time student even while enrolled in fewer credit hours. (FAC ¶¶ 68, 93.) During that time, Plaintiff personally informed the dean’s office that he was receiving intensive mental- health services, his disabilities interfered with his ability to meet federal student aid and payment deadlines, and he needed his physical diploma released to him so he could pursue employment opportunities. (FAC ¶¶ 69, 91.) Sometime later, Plaintiff asked ASU’s financial aid office whether he would receive a retroactive disbursement for the Summer and Fall 2024 terms and about SAP appeal options. (FAC ¶ 52.) ASU officials responded that the SAP appeal deadline had already passed and financial aid would not be processed for already-completed terms. (FAC ¶ 52.) According to Plaintiff, this was the first time he received clear notice that a student in his position would not receive retroactive disbursement even if the federal student aid application was completed before the federal deadline. (FAC ¶ 53.) Plaintiff also alleges that he received no prior notice that ASU would not consider his disability in deciding whether it would review his eligibility for aid. (FAC ¶¶ 53, 71.) ASU declined to review his eligibility, modify its procedures, or refer him to “campus ADA/504 coordinator” even considering the FTE letter and Plaintiff’s academic accommodations. (FAC ¶¶ 71–72.) ASU informed Plaintiff that it would consider releasing his diploma or addressing the financial hold on his account only if he provided documentation that he was denied an employment opportunity because he could not present a physical diploma. (FAC ¶ 95.) According to Plaintiff, no formal policy reflects this requirement and, instead, was created “ad hoc in his individual case, after he sought help.” (FAC ¶ 96.) Plaintiff proceeded to file complaints with the Federal Student Aid Ombudsman Group, U.S. Department of Education’s Office for Civil Rights, and ASU’s Office of University Rights and Responsibilities. (FAC ¶¶ 75–82.) Nothing came of the former two complaints, and Plaintiff abandoned the latter after becoming wary that his statements could be used against him in future legal proceedings. (FAC ¶¶ 75–82.) Plaintiff also requested an ASU internal ombudsman to mediate his concerns, but that position was vacant at the time. (FAC ¶ 77.) In August 2025, ASU recorded his degree in his official school transcript. (FAC ¶ 28.) Despite the degree conferral, ASU continues to withhold Plaintiff’s physical diploma, maintains a financial hold on his student account, and denies him the opportunity to apply to ASU’s graduate programs. (FAC ¶¶ 83–85.) According to Plaintiff, the damage to his credit score impairs his ability to qualify for

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Ulysses Altamirano v. Arizona Board of Regents, et al., (D. Ariz. 2026).

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