Tvi, Inc., V. State Of Washington

493 P.3d 763
CourtCourt of Appeals of Washington
DecidedAugust 16, 2021
Docket80915-6
StatusPublished
Cited by2 cases

This text of 493 P.3d 763 (Tvi, Inc., V. State Of Washington) is published on Counsel Stack Legal Research, covering Court of Appeals of Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tvi, Inc., V. State Of Washington, 493 P.3d 763 (Wash. Ct. App. 2021).

Opinion

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON DIVISION ONE

STATE OF WASHINGTON, ) 80915-6-I ) Respondent, ) ) v. ) PUBLISHED OPINION ) TVI, INC., d/b/a Value Village, ) ) Appellant. )

BOWMAN, J. — The State sued TVI Inc. under the Consumer Protection

Act (CPA), chapter 19.86 RCW, alleging that TVI’s marketing deceived

consumers by creating an impression that TVI is a nonprofit entity and that

charities benefit from sales at TVI’s Value Village thrift stores. TVI argued its

marketing amounts to constitutionally protected charitable solicitation and moved

to dismiss the CPA claims. The trial court denied the motion and, after a bench

trial, determined that TVI “knew or should have known” that its marketing could

deceive consumers. We conclude that TVI’s marketing inextricably intertwines

commercial speech and charitable solicitation and that statutes regulating

charitable solicitation must survive strict constitutional scrutiny. Because the

CPA as applied to TVI’s marketing does not leave sufficient breathing room for

protected speech under the First Amendment to the United States Constitution,

we reverse and remand to dismiss the State’s CPA claims. No. 80915-6-I/2

FACTS

TVI is a for-profit corporation that owns and operates several Value Village

thrift stores in Washington. It buys donated textiles and household items from

selected partner charities1 at low cost2 and then sells them to the public at higher

prices in its stores. TVI sells unsold items and those unfit for retail sale to

recycling centers that ship the items overseas to secondary markets or dispose

of the items. TVI also maintains community donation centers at its stores, where

it accepts items donated by the public. It then pays its charity partners a fee

based on the amount of materials donated directly to each store.

TVI markets itself as a philanthropic company trying to reduce waste,

recycle materials, and support its charity partners’ work in the community. TVI

does not donate directly to charities, and its charity partners do not receive any of

its sales revenue. But by buying in bulk from charitable organizations, TVI

provides a predictable source of revenue on which the charities heavily rely.

To induce the public to donate and shop at its stores, TVI uses in-store

signs and banners, in-store public address announcements, online marketing,

brochures, and social media posts. TVI identifies itself as a for-profit company in

its marketing and does not tell shoppers it donates profits to charity. That said, it

markets slogans that suggest its charitable partners benefit from the amount of

items TVI sells. For example, one sign reads, “ ‘These racks support more than

just clothes. By shopping and donating at this store, you support: [charity

1 TVI’s main charity partners are Big Brothers Big Sisters of Puget Sound, Northwest Center, and the Arc of Washington State. 2 TVI buys the items at a set price per pound.

2 No. 80915-6-I/3

logos][.] Value Village good all around.’ ” Or, “ ‘Value Village is about giving

back and helping others, too.’ ” Another states, “ ‘Donate to a nonprofit here’ ”

and, “ ‘Clothing [plus] Household Items,’ ” with a smaller caption that states,

“ ‘Value Village is a for profit professional fundraiser.’ ” Some advertisements are

more detailed:

“For over 60 years, Value Village has helped charities, communities and the planet prosper through the power of re-use. Our charity partners sell us goods they collect for reliable revenue that helps fund their missions.”

Public address announcements made to shoppers include messages like,

“ ‘When you donate your reusable items here at our store, we pay it forward to

others in a big way! Your donations mean support for local nonprofits - helping to

fund vital programs right here in our community. Pretty awesome, huh?’ ”

TVI also encourages shoppers to donate at its in-store collection bins with

messages like, “ ‘DO SOMETHING GREAT DO GOOD DO YOUR PART

DONATE,’ ” “ ‘DO A GOOD DEED DO FAVORS DO YOUR PART DONATE,’ ”

and, “ ‘Value Village pays local nonprofits every time you donate. Thank you!’ ”

Most Value Village stores use a compilation of these themes in their banners,

brochures, and signs. Some stores have a “primary” charity partner highlighted

in their advertising. The stores also hand out “stamp cards,” giving shoppers

discounts on purchased items in exchange for donating goods.

In 2014, the State notified TVI that it must register with the secretary of

state as a commercial fundraiser under the charitable solicitations act (CSA),

3 No. 80915-6-I/4

chapter 19.09 RCW.3 TVI complied. Around the same time, the attorney

general’s office (AGO) began investigating TVI’s marketing for possible CPA

violations.4 The AGO initiated the investigation after receiving at least one

complaint accusing TVI of creating a community perception that it was a nonprofit

organization and that charities received direct benefits from its sales at Value

Village stores.

Eventually, the State sued TVI under the CSA, alleging that TVI failed to

place disclaimers “at the point of solicitation” between January and October

2015, and advertised for solicitations using “false, misleading, or deceptive

information.” The State also alleged TVI’s marketing was deceptive under the

CPA because it created a “deceptive net impression” that TVI is a nonprofit

corporation and that customer sales directly benefit charities. The State also

accused TVI of deceptive marketing related to the Rypien Foundation, a charity

group dedicated to helping families battling cancer. In exchange for using the

foundation’s logos in its marketing and store windows, TVI paid the Rypien

Foundation a flat fee of $4,000 per month.5 But the State claimed TVI misled

consumers into believing it paid the foundation based on the amount of donations

to Value Village stores in Spokane. The State sought injunctive relief as well as

3 The CSA provides Washington consumers with information relating to any entity that solicits funds from the public for charitable purposes to prevent deceptive practices and improper use of contributions intended for charitable purposes. RCW 19.09.010(1). It also seeks to improve the transparency and accountability of charitable solicitors. RCW 19.09.010(2). 4 The CPA prohibits unfair methods of competition and unfair or deceptive acts or practices in the conduct of trade or commerce. RCW 19.86.020. 5 The parties later changed the compensation fee to a flat rate per pound.

4 No. 80915-6-I/5

civil penalties of up to $2,000 for each CPA violation. It also sought restitution for

Value Village customers as well as attorney fees and costs.

TVI moved to dismiss the State’s CPA claims as an unconstitutional

regulation of protected speech as applied to its marketing. TVI argued that its

marketing amounts to charitable solicitation, and statutes regulating charitable

solicitation must pass strict constitutional scrutiny. It asserted the CPA cannot

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493 P.3d 763, Counsel Stack Legal Research, https://law.counselstack.com/opinion/tvi-inc-v-state-of-washington-washctapp-2021.