Turner v. Delta Air Lines, Inc.

CourtDistrict Court, E.D. New York
DecidedMarch 1, 2023
Docket1:19-cv-02580
StatusUnknown

This text of Turner v. Delta Air Lines, Inc. (Turner v. Delta Air Lines, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Turner v. Delta Air Lines, Inc., (E.D.N.Y. 2023).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK --------------------------------------------------------------X KIMBERLY TURNER, : : Plaintiff, : : v. : : DECISION & ORDER DELTA AIRLINES, INC., : 19-cv-2580 (WFK) (RER) : Defendant. : --------------------------------------------------------------X

Kimberly Turner (“Plaintiff”) brings the instant action against Delta Airlines (“Defendant”) alleging violations of the American with Disabilities Act of 1990, 42 U.S.C. § 12101, et seq. (“ADA”), New York State Human Rights Law, NYS Executive Law § 296, et seq. (“NYSHRL”), and New York City Human Rights Law, New York City Administrative Code § 8-107, et seq. (“NYCHRL”). Before the Court is Defendant’s motion for summary judgment as to all claims pursuant to Rule 56 of the Federal Rules of Civil Procedure. The Court GRANTS Defendant’s motion with respect to Plaintiff’s federal claims and DECLINES to exercise supplemental jurisdiction over Plaintiff’s remaining state and municipal claims. BACKGROUND The following facts are drawn from the parties’ Local Rule 56.1 Statements. Unless otherwise noted, where a party’s Rule 56.1 statement is cited, that fact is undisputed. The Court construes the facts in the light most favorable to Plaintiff, the non-moving party. Fed. R. Civ. P. 56(c); Capobianco v. City of New York, 422 F.3d 47, 50 n.1 (2d Cir. 2005) (articulating this requirement). I. Delta’s Policies In accordance with Federal Aviation Administration (“FAA”) mandates, Delta requires flight attendants to complete four online Computer Based Safety Trainings (“CBTs”) per year. 1

1 Plaintiff disputes this by stating, “Defendant does not require flight attendants on a leave of absence or disability leave or FMLA leave on the day of the deadline.” Plaintiff’s Response (“Pl.’s Resp.”) to Def.’s R. 56.1 St. ¶ 9. Defendant’s Rule 56.1 Statement (“Def’s. R. 56.1 St.”) ¶ 9. Failure to complete a CBT within a two-month time frame can result in the initiation of performance development procedures. Id. ¶ 11.

Under Delta’s performance development policy, there are four levels of intervention between managers and employees. Id. ¶ 13. These include: (1) verbal coaching; (2) written coaching; (3) issuance of a corrective action notice (“CAN”); and (4) issuance of a final corrective action notice (“FCAN”). Id. ¶¶ 14-17. A flight attendant’s receipt of an FCAN may result in review for termination for any infraction or failure to demonstrate adequate improvement during the 36-month period the FCAN remains in an employee’s file. Id. ¶ 17. The decision of whether to issue a CAN or FCAN is made by a flight attendant’s Field Service Manager (“FSM”). A Base Manager, Base Director, and Human Resources Manager then

review the FSM’s decision. Any of these individuals is authorized to veto the CAN or FCAN decision if they believe it is unwarranted. Id. ¶ 18. Delta contracts with a third party, Sedgwick Claims Management (“Sedgwick”), to administer its disability and Family and Medical Leave Act (“FMLA”) leave programs. Id. ¶ 24. Flight attendants approved for FMLA leave must still comply with Delta’s absence notification policy. Id. ¶ 30. While on FLMA leave, flight attendants are required to provide the Management Support Team (“MST”) with 30 days’ notice before an absence, when feasible, or

as soon after the absence is known, when unforeseeable, and to contact Sedgwick on the same day as the first absence. Id. ¶¶ 25, 30. The notification policy also requires flight attendants to

Plaintiff seems to be disputing that Defendant requires flight attendants to “timely” complete CBTs, but not the more general point that Defendant requires flight attendants to complete four CBTs a year. contact MST at least three hours before the sign-in time for their first trip in a flight rotation. Id. ¶ 30.

II. Plaintiff’s Health and Work History Plaintiff worked as a flight attendant for Defendant from October 1, 2014 until her termination on July 27, 2018. Between October 2014 and January 2017, Plaintiff worked for Defendant in Atlanta, Georgia. Plaintiff’s Rule 56.1 Statement (“Pl.’s R. 56.1 St.”) ¶ 1. From February 2017 until July 2018, Plaintiff worked for Defendant in Queens, New York. Def.’s R. 56.1 St. ¶ 58. In June 2010, Turner was diagnosed with chronic myelogenous leukemia. Id. ¶ 33. Plaintiff’s cancer treatment requires taking daily chemotherapy pills. Pl.’s R. 56.1 St. ¶ 3. As a

result of her leukemia and treatment, Plaintiff often experiences severe exhaustion, dehydration, and body cramping. Id. ¶ 4. Plaintiff was approved for FMLA leave on October 3, 2015 and was approved to use FMLA leave for four cancer-related episodes per year. Def.’s R. 56.1 St. ¶ 37. Upon receiving this approval, Plaintiff took FMLA-approved leave four times prior to the end of 2015. Id. ¶ 38. On December 21, 2015, Plaintiff’s FMLA approval changed from four episodes per year to one

episode and one treatment per month. Id. ¶ 39. Subsequently, Turner was approved for leave on over 75 occasions between 2015 and 2018. Id. ¶ 40. Over the course of her employment, Plaintiff committed several workplace infractions for which she received continuous coaching per Delta’s performance development policy. Between October 2014 and July 2015 alone, Plaintiff received coaching on at least seven occasions 2 as a

2 While Plaintiff “disputes the implication that [these coachings] were properly given,” she does not dispute that she received these coachings. Pl.’s Resp. to Def’s 56.1 ¶ 34. result of her failure to complete a CBT, her noncompliance with Delta’s policy on communicating with crew members, and several unscheduled and unexcused absences, all in violation of Delta policy. Id. ¶ 34. This coaching included informal verbal, formal verbal, and written instruction, which all falls under the first and second levels of Delta’s performance development policy. See id. ¶¶ 14-17.

On July 15, 2015, Plaintiff received another written coaching from her manager Edward Lane following several unexcused absences. As the coaching record describes, between October 2014 and July 2015, Plaintiff was absent on fifteen days. Id. ¶ 35. Plaintiff received informal verbal coaching from FSM Lane again on September 25, 2015 for yet another unexcused absence.3 Id. ¶ 36.

On January 13, 2016, Plaintiff received a corrective action notice, the third of four steps in Delta’s performance development policy.4 Id. ¶ 43. Plaintiff received this notice after she failed to get approval for FMLA leave for a December 24, 2015 absence. Id. The absence occurred after Plaintiff experienced major body cramps in the flight attendant lounge in the Atlanta airport and called in late under Delta’s call-in procedures. Pl.’s Resp. to Def.’s R. 56.1 St. ¶ 12; Def’s R. 56.1 St. ¶ 6 (“[E]mployees are required to provide at least three hours’ advance notice before the assignment report time to the Management Support Team (“MST”) and the IFS scheduling department if they are unable to cover a flight assignment.”). Plaintiff appealed the

denial of FMLA coverage for her absence on December 24, 2015, but Sedgwick denied her

3 While Plaintiff “disputes the implication that [this coaching] was properly given,” she does not dispute that she received this coaching. Pl.’s Resp. to Def’s 56.1 ¶ 36.

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Turner v. Delta Air Lines, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/turner-v-delta-air-lines-inc-nyed-2023.