Troy v. Equifax Information Services LLC

District Court, D. Arizona·Decided December 20, 2021·No. 2:20-cv-01447·Unknown

Opinion

1 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA 8

James T roy, ) No. CV-20-01447-PHX-SPL ) 9 ) 10 Plaintiff, ) ORDER vs. ) ) 11 ) Equifax Information Services LLC, et ) 12 al., ) 13 ) ) 14 Defendants. )

15 Before the Court is Plaintiff’s Motion for Partial Summary Judgment (Doc. 63) and 16 Defendant Trans Union’s Motion for Summary Judgment (Doc. 65). Both Motions are 17 fully briefed and ready for review.1 (Docs. 63, 65, 67, 69, 71, 74). For the reasons below, 18 this Court grants Defendant Trans Union’s Motion as to all of Plaintiff’s claims and denies 19 Plaintiff’s Motion. 20 I. BACKGROUND 21 This case arises out of alleged violations of the Fair Credit Reporting Act (“FCRA”), 22 15 U.S.C. § 1681 et seq. On July 22, 2020, Plaintiff James Troy filed a Complaint against 23 Defendants Equifax Information Services LLC (“Equifax”), Trans Union LLC (“Trans 24 Union”), and Jefferson Capital Systems LLC (“Jefferson Capital”). (Doc. 1). Equifax and 25 Trans Union are two of the “Big Three” credit reporting agencies (“CRAs”), along with 26

27 1 Because it would not assist in resolution of the instant issues, the Court finds the pending motions are suitable for decision without oral argument. See LRCiv. 7.2(f); Fed. 28 R. Civ. P. 78(b); Partridge v. Reich, 141 F.3d 920, 926 (9th Cir. 1998). 1 Experian. See TransUnion LLC v. Ramirez, 141 S. Ct. 2190, 2201 (2021). CRAs 2 “compile[] personal and financial information about individual consumers to create 3 consumer reports” and then sell those reports “for use by entities such as banks, landlords, 4 and car dealerships that request information about the creditworthiness of individual 5 consumers.” Id. Jefferson Capital is a debt collection agency that furnishes data to CRAs. 6 Equifax and Jefferson Capital have since been dismissed from the case, leaving Trans 7 Union as the only remaining defendant. (Docs. 34 & 54). 8 Plaintiff’s allegations concern his Trans Union credit file which showed Plaintiff’s 9 Jefferson Capital account—relating to an outstanding debt Plaintiff owed Verizon—with a 10 notation of “acct info disputed by consumr.” (Doc. 1 at 3). The notation can be traced back 11 to January 23, 2020, when the parties agree that Plaintiff’s credit repair company notified 12 Jefferson Capital directly that Plaintiff disputed his account. (Docs. 66 at 5 & 70 at 6). In 13 response, Jefferson Capital reported a dispute notation on Plaintiff’s account. (Id.). Finally, 14 Trans Union included the dispute notation in Plaintiff’s credit file on the Jefferson Capital 15 System tradeline. (Doc. 66-1 at 15). 16 In March 2020, Plaintiff sent a letter to Trans Union claiming that he no longer 17 disputed his Jefferson Capital account and asking Trans Union to remove the notation of 18 “accounts in dispute.” (Docs. 66 at 6 & 70 at 6). While the parties dispute the exact course 19 of events that followed, it is clear that Trans Union forwarded Plaintiff’s consumer 20 dispute—Plaintiff’s “dispute” of the dispute notation—to Jefferson Capital, requesting that 21 Jefferson Capital conduct its own investigation. (Doc. 1 at 3). Jefferson Capital verified to 22 Trans Union that its reporting of the Jefferson Capital tradeline was correct. (Id.). Trans 23 Union then “failed or refused to remove the notation of ‘accounts in dispute.’” (Id. at 4). 24 After Trans Union failed to remove the dispute notation, Plaintiff filed the 25 Complaint, alleging that Trans Union negligently (Count V) and willfully (Count VI) 26 violated 15 U.S.C. §§ 1681e(b) and 1681i by issuing credit reports containing 27 inaccuracies—that is, issuing credit reports that indicated Plaintiff disputed the Jefferson 28 Capital account when he no longer did—and by failing to conduct a reasonable 1 reinvestigation into the matter after the inaccuracy was reported. (Id. at 9–11). 2 II. LEGAL STANDARDS 3 A. Summary Judgment Standard 4 Summary judgment is appropriate if “the movant shows that there is no genuine 5 dispute as to any material fact and the movant is entitled to judgment as a matter of law.” 6 Fed. R. Civ. P. 56(a). A party seeking summary judgment always bears the initial burden 7 of establishing the absence of a genuine issue of material fact. See Celotex Corp. v. Catrett, 8 477 U.S. 317, 323 (1986). The moving party can satisfy this burden by demonstrating that 9 the nonmoving party failed to make a showing sufficient to establish an element essential 10 to that party’s case on which that party will bear the burden of proof at trial. See id. at 322– 11 23. When considering a motion for summary judgment, a court must view the factual 12 record and draw all reasonable inferences in a light most favorable to the nonmoving party. 13 Leisek v. Brightwood Corp., 278 F.3d 895, 898 (9th Cir. 2002). 14 B. The Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. 15 “Congress enacted [the] FCRA in 1970 to ensure fair and accurate credit reporting, 16 promote efficiency in the banking system, and protect consumer privacy.” Safeco Ins. Co. 17 of Am. v. Burr, 551 U.S. 47, 52 (2007). In pursuing these goals, the FCRA “regulates the 18 creation and the use of consumer reports by [CRAs] for certain specified purposes, 19 including credit transactions, insurance, licensing, consumer-initiated business 20 transactions, and employment.” Spokeo, Inc. v. Robins, 578 U.S. 330, 334–35 (2016) 21 (citations omitted) (internal quotations omitted). “[T]he statute imposes on [CRAs] a 22 panoply of procedural obligations and creates a private right of action for consumers to 23 enforce compliance.” Gomez v. EOS CCA, No. CV-18-02740-PHX-JAT (DMF), 2020 WL 24 3271749, at *2 (D. Ariz. June 17, 2020) (citing Robins v. Spokeo, Inc., 867 F.3d 1108, 25 1113–14 (9th Cir. 2017)). Two specific FCRA provisions are relevant in this case: 26 § 1681e(b) and § 1681i. 27 FCRA § 1681e(b) requires CRAs to “follow reasonable procedures to assure 28 maximum possible accuracy” of the information they place in an individual’s consumer 1 report. If the accuracy or completeness of reported information is disputed by the 2 consumer, FCRA § 1681i(a)(1)(A) requires the CRA to “conduct a reasonable 3 reinvestigation to determine whether the disputed information is inaccurate and record the 4 current status of the disputed information, or delete the item [of information] from the 5 file. . . .” The reinvestigation must take place within thirty days of when the CRA receives 6 notice of the dispute whether by direct notification from the consumer or indirect 7 notification through a reseller, unless the exception for additional information applies. 8 § 1681i(a)(1)(A). 9 III. ANALYSIS 10 The parties have filed cross motions for summary judgment. (Docs. 63 & 65). Trans 11 Union seeks summary judgment as to all claims asserted by Plaintiff while Plaintiff seeks 12 partial summary judgment on the issue of Trans Union’s liability only.

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