Troy Olhausen v. Arriva Medical, LLC

124 F.4th 851
CourtCourt of Appeals for the Eleventh Circuit
DecidedDecember 20, 2024
Docket21-10366
StatusPublished
Cited by4 cases

This text of 124 F.4th 851 (Troy Olhausen v. Arriva Medical, LLC) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Troy Olhausen v. Arriva Medical, LLC, 124 F.4th 851 (11th Cir. 2024).

Opinion

USCA11 Case: 21-10366 Document: 54-1 Date Filed: 12/20/2024 Page: 1 of 36

[PUBLISH] In the United States Court of Appeals For the Eleventh Circuit

____________________

No. 21-10366 ____________________

TROY OLHAUSEN, Plaintiff-Appellant, versus ARRIVA MEDICAL, LLC, ALERE, INC., ABBOTT LABORATORIES, INC.,

Defendants-Appellees. ____________________

Appeal from the United States District Court for the Southern District of Florida D.C. Docket No. 1:19-cv-20190-RNS ____________________ USCA11 Case: 21-10366 Document: 54-1 Date Filed: 12/20/2024 Page: 2 of 36

2 Opinion of the Court 21-10366

Before WILSON, ROSENBAUM, Circuit Judges, and COVINGTON,* Dis- trict Judge. PER CURIAM: We previously considered Troy Olhausen’s appeal of the dismissal of his action under the False Claims Act, 31 U.S.C. § 3729 et seq. (2012) (“Act”). Olhausen brought suit against his former em- ployers, Arriva Medical, LLC (“Arriva”) and Alere, Inc. (“Alere”), and Abbott Laboratories, Inc. (“Abbott”) (collectively, “Defend- ants”), alleging that they had submitted fraudulent claims to the Center for Medicare and Medicaid Services (“CMS”) for reimburse- ment. In considering the appeal for the first time, we affirmed. We assumed without deciding that the complaint met the require- ments of Federal Rule of Civil Procedure 9(b), and we concluded that Olhausen failed to adequately allege scienter, a requirement for a claim under the Act. Olhausen v. Arriva Med., LLC, No. 21- 10366, 2022 WL 1203023, at *1 (11th Cir. Apr. 22, 2022). 1 Since our decision, the Supreme Court has expounded on the Act’s scienter requirement. See United States ex rel. Schutte v. SuperValu Inc., 598 U.S. 739, 749–50 (2023). After issuing its opinion

* Honorable Virginia Covington, United States District Judge, for the Middle District of Florida, sitting by designation. 1 Our 2022 opinion references Olhausen’s “second amended complaint.” See 2022 WL 1203023, at *1. But there, and here, we analyze Olhausen’s third amended complaint, the operative complaint. USCA11 Case: 21-10366 Document: 54-1 Date Filed: 12/20/2024 Page: 3 of 36

21-10366 Opinion of the Court 3

in Schutte, the Supreme Court granted Olhausen’s petition for a writ of certiorari, vacated our prior judgment, and remanded this case for further consideration in light of Schutte. Olhausen v. Arriva Med., LLC, 143 S. Ct. 2686 (2023) (mem.). With the case before us again, we now review it on the grounds the district court dismissed it on: whether Olhausen al- leged with sufficient particularity under Federal Rule of Civil Pro- cedure 9(b) that Defendants submitted any false claims to the gov- ernment. Because we conclude that he did—at least with respect to two of the three claims on appeal—we vacate and remand in part and we affirm in part. On remand, the district court should consider in the first in- stance whether Olhausen’s complaint sufficiently alleges the other challenged elements of Count II: falsity, scienter, 2 and materiality. Our opinion takes no position on any aspect of those questions. I. BACKGROUND

We start with Olhausen’s allegations. Because we are re- viewing an order on a motion to dismiss, we accept the allegations in Olhausen’s complaint as true and make all reasonable inferences in his favor. 3 Urquilla-Diaz v. Kaplan Univ., 780 F.3d 1039, 1050 (11th Cir. 2015). As relevant here, Olhausen alleges the following.

2 The district court may wish to direct the parties to brief the scienter question,

in light of Schutte. 3 For this reason, the allegations may or may not turn out to be the actual facts. USCA11 Case: 21-10366 Document: 54-1 Date Filed: 12/20/2024 Page: 4 of 36

4 Opinion of the Court 21-10366

A. Defendants undergo corporate restructuring and re- ceive competitive bidding contracts.

Arriva was a Florida-based provider of mail-order diabetic- testing supplies and other medical products. It operated call cen- ters in Arizona, Tennessee, and the Philippines. Olhausen served as Arriva’s Senior Vice President of Business Development and Marketing. Alere acquired several companies in the 2010s, beginning with Arriva. Alere bought Arriva in 2011. During this period, Ol- hausen continued working for Arriva. A couple years later, in 2013, CMS awarded Arriva a Durable Medical Equipment, Prosthet- ics/Orthotics and Supplies (“DMEPOS”) competitive bidding con- tract to provide Medicare beneficiaries with mail-order diabetic supplies. Returning to 2011, Alere also bought National Diabetic Pharmacy that year. National Diabetic operated a call center and billing operations in the Philippines. Alere moved all National Di- abetic’s beneficiaries into Arriva and formed a separate company it called Arriva Medical Philippines, Inc. (“Arriva Philippines”), which it incorporated as an indirect subsidiary of Alere. Then, Alere used Arriva Philippines to service both Alere’s and Arriva’s beneficiaries in the United States. Eventually, Arriva Philippines employed more than 800 people and comprised roughly 80% of Arriva’s workforce providing services to United States beneficiaries. As a result, Arriva Philippines’s employees handled most initial intake calls, reorders, doctor-prescriptions USCA11 Case: 21-10366 Document: 54-1 Date Filed: 12/20/2024 Page: 5 of 36

21-10366 Opinion of the Court 5

orders, and medical-records requests and billing for Arriva’s United States beneficiaries. Yet while Arriva Philippines provided these services and billed claims to CMS, it did so in a way that created the appearance that Arriva’s Florida office was the one processing the claims. For this service, Arriva Philippines billed Arriva at cost plus five per- cent. Neither Arriva nor Alere ever disclosed Arriva Philippines to CMS. Arriva also operated call centers in Phoenix (Arizona) and Tennessee and shipped items from Hebron, Kentucky, even though Arriva never told Medicare about these locations and never obtained accreditation or a Medicare supplier number for them, ei- ther. Meanwhile, in 2013, Arriva acquired Discount Diabetic, LLC, which Olhausen had owned. Olhausen entered into a two- year employment agreement with Arriva and stayed on as Arriva’s senior vice president of business development and marketing. In this position, Olhausen reported directly to Arriva’s president, Wil- liam “Chip” Stocksdale. Moving forward to 2016, CMS awarded Arriva another DMEPOS contract that year. The same year, Arriva received a no- tice of results of prepayment claims review from NHIC Corp, a du- rable-medical-equipment Medicare administrative contractor. NHIC determined that only 1% of Arriva’s claims were acceptable as billed, 99% of the claims should have been denied based on med- ical necessity, and the overall charge denial rate was 96.5%. Simi- larly, later that year, CMS performed an educational audit of USCA11 Case: 21-10366 Document: 54-1 Date Filed: 12/20/2024 Page: 6 of 36

6 Opinion of the Court 21-10366

Arriva. That process denied 95% of Arriva’s claims for lack of med- ical necessity. Ultimately, in 2016, Arriva’s Medicare billing num- ber was revoked because it had billed for dead beneficiaries. A few months later, in 2017, Alere bought American Medical Supplies, which had a valid Medicare billing number. Alere itself also had a valid Medicare billing number and a competitive bidding contract. Two months after that, Olhausen became the General Manager of American Medical Supplies, Inc., and he began report- ing to Alere leadership.

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124 F.4th 851, Counsel Stack Legal Research, https://law.counselstack.com/opinion/troy-olhausen-v-arriva-medical-llc-ca11-2024.