Travelers Property Casualty Company of America v. Keluco General Contractors, Gretchen E. Santerre, Country Mutual Insurance Company, and Country Financial

CourtAlaska Supreme Court
DecidedJune 27, 2025
DocketS18828
StatusPublished

This text of Travelers Property Casualty Company of America v. Keluco General Contractors, Gretchen E. Santerre, Country Mutual Insurance Company, and Country Financial (Travelers Property Casualty Company of America v. Keluco General Contractors, Gretchen E. Santerre, Country Mutual Insurance Company, and Country Financial) is published on Counsel Stack Legal Research, covering Alaska Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Travelers Property Casualty Company of America v. Keluco General Contractors, Gretchen E. Santerre, Country Mutual Insurance Company, and Country Financial, (Ala. 2025).

Opinion

Notice: This opinion is subject to correction before publication in the PACIFIC REPORTER. Readers are requested to bring errors to the attention of the Clerk of the Appellate Courts, 303 K Street, Anchorage, Alaska 99501, phone (907) 264-0608, fax (907) 264-0878, email corrections@akcourts.gov.

THE SUPREME COURT OF THE STATE OF ALASKA

TRAVELERS PROPERTY ) CASUALTY COMPANY OF ) Supreme Court No. S-18828 AMERICA, ) ) Superior Court No. 3AN-19-04881 CI Appellant, ) ) OPINION v. ) ) No. 7774 – June 27, 2025 KELUCO GENERAL ) CONTRACTORS, INC., COUNTRY ) MUTUAL INSURANCE COMPANY ) and COUNTRY MUTUAL, and ) GRETCHEN SANTERRE, ) ) Appellees. ) )

Appeal from the Superior Court of the State of Alaska, Third Judicial District, Anchorage, Una S. Gandbhir, Judge.

Appearances: Thomas Lether, Lether Law Group, Seattle, Washington, for Appellant. Debra J. Fitzgerald and Jonathon A. Katcher, Anchorage, for Appellee Keluco General Contractors. Brewster H. Jamieson, Lane Powell LLC, Anchorage, for Appellee Gretchen Santerre. Notice of nonparticipation filed by Rebecca J. Hozubin, Hozubin, Moberly & Associates, Anchorage, for Appellee Country Mutual Insurance Company and Country Mutual.

Before: Carney, Borghesan, Henderson, and Pate, Justices. [Maassen, Chief Justice, not participating.]

HENDERSON, Justice. INTRODUCTION A general contractor secured a workers’ compensation and employers’ liability policy through an insurer. The policy was set to last one year. Following that one-year term, an employee of the general contractor was injured at work. The general contractor attempted to make a claim on its workers’ compensation policy and learned that the policy had expired. The insurer claimed to have sent a notice of nonrenewal to the general contractor and its insurance agent prior to the expiration of the policy, pursuant to state law. But the general contractor claimed not to have received the notice of nonrenewal. Upon discovering it did not have an active workers’ compensation insurance policy, the general contractor sued its insurance agent for failing to inform it of the nonrenewal notice, and the insurance agent filed a third-party complaint against the insurer under an allocation of fault theory. Following multiple rounds of summary judgment motions, the superior court granted partial summary judgment against the insurer and in favor of the general contractor, ruling that the insurer failed to send the general contractor notice of the nonrenewal of its policy in the manner required by statute and, as a result, breached its contract with the general contractor. The insurer appeals, arguing the court made various procedural and substantive errors in its rulings. Seeing no error in the court’s orders on summary judgment, we affirm those rulings. But we reverse the court’s determination of when prejudgment interest began to accrue, and remand for recalculation of prejudgment interest. FACTS AND PROCEEDINGS A. Keluco’s Insurance Policy, Worker Injury, And Initiation Of Suit On March 15, 2016, Travelers Property Casualty Company of America issued a workers’ compensation insurance plan to Keluco General Contractors, Inc. The plan was set to expire on March 5, 2017. Keluco secured the Travelers insurance

-2- 7774 policy through its insurance agent, Gretchen Santerre. At the time, Santerre worked for Country Mutual Insurance Company. Around January 7, 2017, Travelers mailed a renewal notice to Keluco in advance of its policy expiration.1 Travelers also mailed the renewal notice to Santerre. The notice advised that “[i]n order to avoid a lapse in coverage, [a] renewal payment must be received prior to the expiration date shown on [the] bill.” Santerre testified that she also emailed this renewal notice to Keluco’s bookkeeper after receiving it in the mail; however, she accidentally sent the notice to the wrong email address. Keluco claimed that it never received the renewal notice, either by mail from Travelers or by email from Santerre. Keluco’s workers’ compensation policy thereafter lapsed in March 2017. On September 20, 2017, a Keluco employee suffered injuries in a work- related accident. Following the accident, Keluco learned that its workers’ compensation insurance policy had lapsed. Shortly thereafter, the employee pursued workers’ compensation claims against Keluco. The State also pursued civil penalties against Keluco due to its lapse in coverage. In January 2019 Keluco sued Santerre and her employer, Country Mutual. Keluco alleged negligence by Santerre for breaching her duty to communicate with Keluco about its insurance plans. It also alleged that Country Mutual, her employer, was vicariously liable. In an amended answer to the complaint, Santerre filed a third- party complaint seeking to allocate fault against Travelers, alleging that Travelers failed to notify her that Keluco had not renewed its policy. Travelers initially answered by denying all substantive allegations. Travelers then amended its answer to file a

1 We construe these facts in Travelers’ favor when reviewing the superior court’s grant of summary judgment against the insurance company. See Mathis v. Sauser, 942 P.2d 1117, 1120 (Alaska 1997) (providing that we “must view the facts in the light most favorable to the non-moving party”).

-3- 7774 counterclaim for “contribution” against Santerre. Keluco was permitted to amend its complaint in August 2022 to allege direct claims of negligence and breach of contract against Travelers. B. Summary Judgment Motions The parties engaged in extensive summary judgment motion work. Among the motions was a summary judgment motion filed by Travelers, contending in part that Travelers met its duty to provide Keluco with notice prior to the expiration of its policy. The superior court denied Travelers’ motion, ruling that genuine issues of material fact related to the sufficiency of Travelers’ renewal notice prevented summary judgment at that time. Keluco later filed a motion for partial summary judgment against Travelers, arguing that Travelers failed to mail its notice of renewal in the manner required by statute. In particular, Keluco claimed that Travelers’ process for mailing the notice violated AS 21.36.2602 in that the insurer failed to obtain a certificate of mailing from the United States Postal Service (USPS). Travelers opposed summary judgment, arguing that its process for mailing required notices was sufficient under the law. Travelers explained that it sent the notice from the Norcross Data Center, a USPS designated Detached Mail Unit (DMU). As defined by Travelers’ expert witness, a DMU is “an area within a facility where postal employees perform mail verification, acceptance, dispatch, and other postal functions.” Travelers contended that its internal mailing records, which were submitted to USPS, but required no verification by USPS, satisfied the proof-of-mailing requirement. The company explained that it sends its mail, including the notice, as

2 Alaska Statute 21.36.260 reads: “If a notice is required from an insurer under this chapter, the insurer shall . . . mail the notice by first class mail to the last known address of the insured and obtain a certificate of mailing from the United States Postal Service.”

-4- 7774 “First Class with Affidavit” and uses a version of USPS form 3877 as its evidence of mailing. USPS Form 3877 qualifies as a Certificate of Mailing when a stamp is affixed to the form, “certified” is checked as the type of mail on the form, and the postmaster has signed the bottom of the form as the receiving employee. Here, Travelers produced a USPS Form 3877 denoting that mail was addressed to Keluco during the relevant time period, but the form lacked the requisite certificate of mail stamp and contained no certification by a postmaster of receipt of mail.

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Bluebook (online)
Travelers Property Casualty Company of America v. Keluco General Contractors, Gretchen E. Santerre, Country Mutual Insurance Company, and Country Financial, Counsel Stack Legal Research, https://law.counselstack.com/opinion/travelers-property-casualty-company-of-america-v-keluco-general-alaska-2025.