Travelers Indemnity Company v. Coliseum Medical Center, LLC D/B/A Coliseum Medical Centers

Court of Appeals of Georgia·Decided July 3, 2013·No. A13A0973·Published

Opinion

THIRD DIVISION

ANDREWS, P. J.,

DILLARD and MCMILLIAN, JJ.

NOTICE: Motions for reconsideration must be physically received in our clerk’s office within ten days of the date of decision to be deemed timely filed.

http://www.gaappeals.us/rules/

July 3, 2013

In the Court of Appeals of Georgia A13A0436. AETNA WORKERS’ COMP ACCESS, LLC v. COLISEUM MEDICAL CENTER et al.

A13A0437. BUILDERS INSURANCE v. COLISEUM MEDICAL CENTER et al.

A13A0972. LIBERTY MUTUAL INSURANCE COMPANY v. COLISEUM MEDICAL CENTER et al.

A13A0973.TRAVELERS INDEMNITY COMPANY v. COLISEUM MEDICAL CENTER et al.

MCMILLIAN, Judge.

These four related appeals involve the administration and payment of workers’

compensation claims and the duties and potential liabilities of the network administrator and insurers within that network. Appellant Aetna Workers’ Comp Access, LLC (“Aetna”) is the network administrator of the Aetna Workers

Compensation Access network and has entered into contracts with Appellees Coliseum Medical Center and six other Georgia hospitals (the “Providers”),1 which provide medical care for employees injured on the job. Appellant Builders Insurance (“Builders”), Liberty Mutual Insurance Company (“Liberty Mutual”), and Travelers Indemnity Company (“Travelers”) are workers’ compensation insurers (collectively the “Payors”) who are responsible for compensating the Providers for services rendered to covered workers. Appellants Sedgwick Claims Management Services, Inc. (“Sedgwick”) and MediCor Managed Care, LLC (“MediCor”) act as claims administrators on behalf of the Payors (collectively the “Claims Administrators”).

These appeals raise three issues: (1) whether the State Board of Workers’

Compensation has jurisdiction over this dispute as opposed to the superior court; (2) whether an exculpatory clause in the contract between Aetna and the Providers precludes the Providers’ claims against Aetna; and (3) whether the trial court properly denied Sedgwick, MediCor, Builders, and Liberty Mutual’s motions to dismiss on the

1 The Providers bringing this action are: Coliseum Medical Center, LLC d/b/a Coliseum Medical Centers; Eastside Medical Center, LLC d/b/a Emory Eastside Medical Center; Cartersville Medical Center, LLC d/b/a Cartersville Medical Center; Redmond Park Hospital, LLC d/b/a Redmond Regional Medical Center; Palmyra Park Hospital, Inc. d/b/a Palmyra Medical Centers; Fairview Park, Limited Partnership d/b/a Fairview Park Hospital; and Doctors Hospital of Augusta, LLC d/b/a Doctors Hospital (Augusta).

grounds that they were not a party to the contract between Aetna and the Providers.2 For the reasons set forth below, we affirm.

As alleged in the Complaint, Aetna has established a network of hospitals and insurers known as the Aetna Workers’ Compensation Access (“AWCA”) network. Aetna, as a network administrator,3 contracted with the Providers, who agreed to offer medical services at certain rates, sometimes at a discount, to injured employees claiming workers’ compensation benefits. In exchange, Aetna agreed to designate the Providers as preferred providers within the AWCA, administer the plans for Payors, and process and determine the amounts due to the Providers for medical services rendered to workers covered by workers’ compensation insurance issued by the Payors.

2 Travelers has not asserted this enumeration of error on appeal.

3 Although Aetna claims that it is a certified Workers’ Compensation Managed Care Organization, the Providers contend that through discovery, they have learned that Aetna was not certified as a Workers’ Compensation Managed Care Organization.

The Letter of Agreement (“LOA”)4 entered into by Aetna and the Providers, effective February 1, 2006,5 set out that “general” services were to be provided “at a rate of 98% of the current workers’ compensation fees established by the State of Georgia.” The Providers further agreed that “special” services, including prosthetics, implants, and high cost drugs greater than $500, would be provided at a rate of 80% of their billed charges.6 Although Aetna was responsible for facilitating the Providers’ claims for payment from the Payors and/or Claim Administrators, the parties agreed that Aetna was not responsible for payment to the Providers. Moreover, the LOA specified that neither Aetna nor the Payors would “deny or reduce payments” from the negotiated rate to a Provider for services unless one of the exceptions applied.7

4 The LOA defined the hospitals as “Providers,” patients entitled to workers’

compensation insurance benefits as “Claimants,” insurers and third party administrators as “Payors,” and health care services that a claimant is entitled to receive under terms of workers’ compensation coverage as “Compensable Services.”

5 The LOA was extended several times by mutual agreement of the parties until Aetna terminated the agreement in 2010.

6 The Providers contend that Aetna, by not being certified as a Workers’

Compensation Managed Care Organization, avoided Board review of the rates set out in the LOA.

7 The exceptions include: “a. Member is not eligible; b. Benefit is not medically necessary, as agreed by [Aetna]/Payor and Provider, or related to the workers’ compensation injury; and/or c. Adjustments for inappropriate billing or coding . . . as

The LOA further provided that any Payors, to which Aetna gave access to the Providers’ agreement via the network, also agreed to all terms and conditions within the LOA, and Aetna agreed to notify the Payors that they were bound to the terms of the LOA.

Since the parties entered into the LOA, the Providers have provided compensable medical services to hundreds of workers’ compensation claimants as a part of this network. The parties do not dispute that for “general” services, the Payors compensated the Providers at the discounted rate specified in the LOA. However, the Providers’ claims for reimbursement of “special” services – prosthetics, high cost drugs and implants – were allegedly processed and paid at rates lower than those agreed upon in the LOA.8 Asserting a breach of contract claim against Aetna, the Providers allege that Aetna orchestrated this system of underpayment by failing to process the Providers’ claims at the agreed rates and by instructing the Payors to reimburse the Providers at the lower rates, resulting in a shortfall of over $2.8 million.

agreed by [Aetna]/ Payor and Provider. Provider will have the opportunity to correct errors in billing or coding, once errors are identified by [Aetna], Payor, or designee.”

8 Aetna does not appear to dispute that the Providers were reimbursed at a rate lower than 80% of billed rates, instead claiming that the Providers were at fault for billing at excessive rates.

The Providers have asserted a separate breach of contract claim against the Payors under a third party beneficiary theory.

In Case No. A13A0436, Aetna filed a motion to dismiss the Providers’

complaint asserting that the State Board of Workers’ Compensation (the “Board”), rather than the superior court, has exclusive jurisdiction over the Providers’ claims. Aetna also filed a motion for summary judgment based on an exculpatory clause in the LOA, asserting that the clause precludes the Providers from bringing a breach of contract claim against it. In Case Nos. A13A0437, A13A0972, and A13A0973, the Payors and Claim Administrators also filed motions to dismiss, arguing that the Board has exclusive jurisdiction over the Providers’ claims. Alternatively, some of the Payors and Claims Administrators have asserted they were not parties to the contract between Aetna and the Providers and therefore the breach of contract allegations fail to state a claim as a matter of law. The trial court denied all the motions, and the parties filed their respective appeals to this Court.

Case No. A13A0436

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Travelers Indemnity Company v. Coliseum Medical Center, LLC D/B/A Coliseum Medical Centers, (Ga. Ct. App. 2013).

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