Travelers Indemnity Company v. Coliseum Medical Center, LLC D/B/A Coliseum Medical Centers

CourtCourt of Appeals of Georgia
DecidedJuly 3, 2013
DocketA13A0973
StatusPublished

This text of Travelers Indemnity Company v. Coliseum Medical Center, LLC D/B/A Coliseum Medical Centers (Travelers Indemnity Company v. Coliseum Medical Center, LLC D/B/A Coliseum Medical Centers) is published on Counsel Stack Legal Research, covering Court of Appeals of Georgia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Travelers Indemnity Company v. Coliseum Medical Center, LLC D/B/A Coliseum Medical Centers, (Ga. Ct. App. 2013).

Opinion

THIRD DIVISION ANDREWS, P. J., DILLARD and MCMILLIAN, JJ.

NOTICE: Motions for reconsideration must be physically received in our clerk’s office within ten days of the date of decision to be deemed timely filed. http://www.gaappeals.us/rules/

July 3, 2013

In the Court of Appeals of Georgia A13A0436. AETNA WORKERS’ COMP ACCESS, LLC v. COLISEUM MEDICAL CENTER et al.

A13A0437. BUILDERS INSURANCE v. COLISEUM MEDICAL CENTER et al.

A13A0972. LIBERTY MUTUAL INSURANCE COMPANY v. COLISEUM MEDICAL CENTER et al.

A13A0973.TRAVELERS INDEMNITY COMPANY v. COLISEUM MEDICAL CENTER et al.

MCMILLIAN, Judge.

These four related appeals involve the administration and payment of workers’

compensation claims and the duties and potential liabilities of the network

administrator and insurers within that network. Appellant Aetna Workers’ Comp

Access, LLC (“Aetna”) is the network administrator of the Aetna Workers Compensation Access network and has entered into contracts with Appellees

Coliseum Medical Center and six other Georgia hospitals (the “Providers”),1 which

provide medical care for employees injured on the job. Appellant Builders Insurance

(“Builders”), Liberty Mutual Insurance Company (“Liberty Mutual”), and Travelers

Indemnity Company (“Travelers”) are workers’ compensation insurers (collectively

the “Payors”) who are responsible for compensating the Providers for services

rendered to covered workers. Appellants Sedgwick Claims Management Services,

Inc. (“Sedgwick”) and MediCor Managed Care, LLC (“MediCor”) act as claims

administrators on behalf of the Payors (collectively the “Claims Administrators”).

These appeals raise three issues: (1) whether the State Board of Workers’

Compensation has jurisdiction over this dispute as opposed to the superior court; (2)

whether an exculpatory clause in the contract between Aetna and the Providers

precludes the Providers’ claims against Aetna; and (3) whether the trial court properly

denied Sedgwick, MediCor, Builders, and Liberty Mutual’s motions to dismiss on the

1 The Providers bringing this action are: Coliseum Medical Center, LLC d/b/a Coliseum Medical Centers; Eastside Medical Center, LLC d/b/a Emory Eastside Medical Center; Cartersville Medical Center, LLC d/b/a Cartersville Medical Center; Redmond Park Hospital, LLC d/b/a Redmond Regional Medical Center; Palmyra Park Hospital, Inc. d/b/a Palmyra Medical Centers; Fairview Park, Limited Partnership d/b/a Fairview Park Hospital; and Doctors Hospital of Augusta, LLC d/b/a Doctors Hospital (Augusta).

2 grounds that they were not a party to the contract between Aetna and the Providers.2

For the reasons set forth below, we affirm.

As alleged in the Complaint, Aetna has established a network of hospitals and

insurers known as the Aetna Workers’ Compensation Access (“AWCA”) network.

Aetna, as a network administrator,3 contracted with the Providers, who agreed to offer

medical services at certain rates, sometimes at a discount, to injured employees

claiming workers’ compensation benefits. In exchange, Aetna agreed to designate the

Providers as preferred providers within the AWCA, administer the plans for Payors,

and process and determine the amounts due to the Providers for medical services

rendered to workers covered by workers’ compensation insurance issued by the

Payors.

2 Travelers has not asserted this enumeration of error on appeal. 3 Although Aetna claims that it is a certified Workers’ Compensation Managed Care Organization, the Providers contend that through discovery, they have learned that Aetna was not certified as a Workers’ Compensation Managed Care Organization.

3 The Letter of Agreement (“LOA”)4 entered into by Aetna and the Providers,

effective February 1, 2006,5 set out that “general” services were to be provided “at a

rate of 98% of the current workers’ compensation fees established by the State of

Georgia.” The Providers further agreed that “special” services, including prosthetics,

implants, and high cost drugs greater than $500, would be provided at a rate of 80%

of their billed charges.6 Although Aetna was responsible for facilitating the Providers’

claims for payment from the Payors and/or Claim Administrators, the parties agreed

that Aetna was not responsible for payment to the Providers. Moreover, the LOA

specified that neither Aetna nor the Payors would “deny or reduce payments” from

the negotiated rate to a Provider for services unless one of the exceptions applied.7

4 The LOA defined the hospitals as “Providers,” patients entitled to workers’ compensation insurance benefits as “Claimants,” insurers and third party administrators as “Payors,” and health care services that a claimant is entitled to receive under terms of workers’ compensation coverage as “Compensable Services.” 5 The LOA was extended several times by mutual agreement of the parties until Aetna terminated the agreement in 2010. 6 The Providers contend that Aetna, by not being certified as a Workers’ Compensation Managed Care Organization, avoided Board review of the rates set out in the LOA. 7 The exceptions include: “a. Member is not eligible; b. Benefit is not medically necessary, as agreed by [Aetna]/Payor and Provider, or related to the workers’ compensation injury; and/or c. Adjustments for inappropriate billing or coding . . . as

4 The LOA further provided that any Payors, to which Aetna gave access to the

Providers’ agreement via the network, also agreed to all terms and conditions within

the LOA, and Aetna agreed to notify the Payors that they were bound to the terms of

the LOA.

Since the parties entered into the LOA, the Providers have provided

compensable medical services to hundreds of workers’ compensation claimants as a

part of this network. The parties do not dispute that for “general” services, the Payors

compensated the Providers at the discounted rate specified in the LOA. However, the

Providers’ claims for reimbursement of “special” services – prosthetics, high cost

drugs and implants – were allegedly processed and paid at rates lower than those

agreed upon in the LOA.8 Asserting a breach of contract claim against Aetna, the

Providers allege that Aetna orchestrated this system of underpayment by failing to

process the Providers’ claims at the agreed rates and by instructing the Payors to

reimburse the Providers at the lower rates, resulting in a shortfall of over $2.8 million.

agreed by [Aetna]/ Payor and Provider. Provider will have the opportunity to correct errors in billing or coding, once errors are identified by [Aetna], Payor, or designee.” 8 Aetna does not appear to dispute that the Providers were reimbursed at a rate lower than 80% of billed rates, instead claiming that the Providers were at fault for billing at excessive rates.

5 The Providers have asserted a separate breach of contract claim against the Payors

under a third party beneficiary theory.

In Case No. A13A0436, Aetna filed a motion to dismiss the Providers’

complaint asserting that the State Board of Workers’ Compensation (the “Board”),

rather than the superior court, has exclusive jurisdiction over the Providers’ claims.

Aetna also filed a motion for summary judgment based on an exculpatory clause in

the LOA, asserting that the clause precludes the Providers from bringing a breach of

contract claim against it. In Case Nos. A13A0437, A13A0972, and A13A0973, the

Payors and Claim Administrators also filed motions to dismiss, arguing that the Board

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Travelers Indemnity Company v. Coliseum Medical Center, LLC D/B/A Coliseum Medical Centers, Counsel Stack Legal Research, https://law.counselstack.com/opinion/travelers-indemnity-company-v-coliseum-medical-center-llc-dba-coliseum-gactapp-2013.