Tradeshift, Inc. v. Smucker Services Company

CourtDistrict Court, S.D. New York
DecidedSeptember 29, 2021
Docket1:20-cv-03661
StatusUnknown

This text of Tradeshift, Inc. v. Smucker Services Company (Tradeshift, Inc. v. Smucker Services Company) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tradeshift, Inc. v. Smucker Services Company, (S.D.N.Y. 2021).

Opinion

UNITED STATES DISTRICT COURT EDLOECC #T:R ONIC ALLY FILED SOUTHERN DISTRICT OF NEW YORK DATE FILED: 9/29/20 21 TRADESHIFT, INC., Plaintiff, OPINION & ORDER GRANT- ING MOTION TO DISMISS –against – COUNTERCLAIMS 20-cv-3661 (MKV) SMUCKER SERVICES COMPANY, Defendant. MARY KAY VYSKOCIL, United States District Judge: Tradeshift, Inc., a software company, brings this action against Smucker Services Company, the nationally known manufacturer of jam, jelly, peanut butter, and other food products, for breach of contract. [ECF No. 1] (“Compl.”). Smucker answered and brought counterclaims for fraudulent inducement, fraudulent misrepresentation, negligent misrepresentation, and breach of contract. Answer and Counterclaims [ECF No. 16] (“Countercl.”). Pending now before the Court is a motion by Tradeshift to dismiss Smucker’s counterclaims for fraudulent inducement, fraudulent misrepresentation, and negligent misrepresentation, and to dismiss or strike Smucker’s prayer for punitive damages. Pl.s’ Motion to Dismiss, [ECF No. 30].1 For the reasons set forth below, Tradeshift’s motion is GRANTED in full. I. FACTUAL BACKGROUND In deciding Tradeshift’s motion to dismiss, the Court accepts all facts alleged in Smucker’s counterclaims as true and construes Smucker’s answer and counterclaims in the light most favorable to Smucker. See Wilson v. Merrill Lynch & Co., 671 F.3d 120, 128 (2d Cir 2011). 1 In support of its Motion, Tradeshift filed a Memorandum of Law [ECF No. 31] (“Pl. Mem.”), and a declaration containing the agreement. Declaration of Amy Van Zant (“Van Zant Decl.”), Ex. A (“SSA”), [ECF No. 32-1]. Defendant Smucker then filed an opposition. [ECF No. 48] (“Def. Opp.”). Tradeshift replied. [ECF No. 51] (“Pl. Reply”). Smucker is an Ohio corporation that produces and sells consumer packaged goods, including jam, jelly, peanut butter, fruit syrups, beverages, and more, nationwide. Countercl. ¶¶ 2, 10-11. To manage its business, Smucker works with hundreds of suppliers daily. Id. ¶ 18. In 2019, Smucker began a search for a new software vendor to provide a comprehensive system to manage its supply chain, including software that could manage its procure-to-pay process. Id. ¶¶ 2-3, 16-17, 19. Specifically, Smucker sought a software vendor that would allow it to perform most functions electronically, including supplying “master data management, creating and revising purchase requisitions, creating and revising purchase orders, entering goods receipts, invoice processing and reconciliation, and payments,” with minimal manual intervention. Id. ¶¶ 16-17. As part of its search process, Smucker required prospective software vendors to complete a multi-step application process, including a written response to Smucker’s Request for Proposal (“RFP”), completion of a Business Requirements Document (“BRD”), and an interview. Id. ¶ 19. Smucker does not state how many vendors were considered for the contract, but states that the search process was rigorous and that it interviewed several vendors. Id. ¶¶ 3, 19. Tradeshift was the winning contender for the Smucker contract. Countercl. ¶ 5. Tradeshift is a software company that provides Software as a Service (“SaaS”)2 products to enable customers to manage their businesses with cloud-based business-to-business networks and platforms. Compl. ¶ 5. On March 2, 2019, Tradeshift submitted its RFP response to Smucker to enter the selection process, answering over 200 questions about its business, its experience, and the capabilities of its software products. Countercl. ¶¶ 24-30. Based on Tradeshift’s proposal, Smucker selected Tradeshift as a finalist and asked it to complete the BRD. Id. ¶ 31. In the BRD, Smucker details its approximately

2 While not explicitly defined by the parties, Tradeshift’s SaaS products “help business customers connect with all their suppliers digitally; remove paper and manual processes across procure-to-pay; seize early payment discounts to save money; buy what they need faster; and manage supplier risk.” Compl. ¶ 5. 250 requirements for its software, including over 180 “must have[s],” without which any procure-to-pay software system would not work for Smucker. Id. ¶¶ 31-34, 49. On June 14, 2019, Tradeshift submitted its completed BRD, which represented that Tradeshift could meet most of Smucker’s requirements. Id. ¶ 31. Specifically, Tradeshift represented that its software product had

the ability to have one to many supplier site relationships; the ability for a user to ‘hide’ the overall [purchase order] value on a [purchase order] communication to the supplier; the ability to integrate supplier master date from Oracle in an automated manner; the ability to setup various approval routing rules (at entry of invoice); the ability to setup reconciliation routing rules; the ability to customize the entry form; the ability for all master data to be real-time; and, the ability to enter a credit memo for returns. Id. ¶ 48. Smucker ultimately selected Tradeshift as its software vendor, and on June 30, 2019, the parties entered into a contract that they called the Smucker Services Agreement (“SSA”). Id. ¶ 5. �e SSA incorporated several exhibits, including a fee schedule, the SaaS schedule defining the functions of the product Tradeshift was to provide for Smucker, and a statement of work (“SOW”) setting out the schedule and terms for implementation of the project. As permitted by the SSA, Tradeshift then subcontracted with BuyerQuest, another software company, to execute certain subscription services outlined in the SSA. SSA at 1; Compl. ¶ 7. Per the SSA fee schedule, Smucker’s subscription term for the SaaS product was to be for a period of five years. SSA at 17. �e SSA provided it would remain in effect until all “services and deliverables [were] completed and delivered in a conforming manner.” SSA § 2(a). �e SSA provided in part that, in the event of material breach, either party might terminate the SSA if, after providing the other party with written notice of the material breach, the counter-party did not cure the breach. SSA § 2(c)-(d). �e SSA also included a section on warranty and limitation on liability. Section 8(d) of the SSA provides: Except for the warranties in Section 8(A) above, [Tradeshift] makes no additional warranties of any kind whether express, implied (either in fact or by operation of law), or statutory, as to the services, deliverables, or documentation. [Tradeshift] expressly disclaims all implied warranties of merchantability or fitness for a particular purpose. [Tradeshift] does not warrant that the services are error-free or that operation of the services will be uninterrupted or will always be available. Section 8(g) then carves out an exception from the above stating that neither party’s liability shall be limited for damages that result from, among other things, “gross negligence, willful misconduct, or fraudulent actions.” �e SSA also included at § 19 an integration clause, which provides in relevant part:

�is Agreement and any Service Schedules supersede all prior oral or written understandings, representations, negotiations and correspondence between the Parties, constitute the entire agreement between them with respect to the matters described, and will not be modified or affected by any course of dealing, course of performance, or usage of trade. Finally, under the terms of the SSA, the parties agreed that New York law would govern the contract and that any proceedings not subject to mediation or arbitration would take place in the Southern District of New York. SSA § 14. Soon after the parties executed the SSA and began working on the project problems began to surface. Smucker identified several defects with the project, and implementation was delayed as Smucker had to provide Tradeshift with a list of software problems encountered on a weekly—and sometimes daily—basis.

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Tradeshift, Inc. v. Smucker Services Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/tradeshift-inc-v-smucker-services-company-nysd-2021.