Townsend v. Haza foods, LLC.

CourtDistrict Court, W.D. New York
DecidedOctober 28, 2024
Docket6:24-cv-06180
StatusUnknown

This text of Townsend v. Haza foods, LLC. (Townsend v. Haza foods, LLC.) is published on Counsel Stack Legal Research, covering District Court, W.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Townsend v. Haza foods, LLC., (W.D.N.Y. 2024).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF NEW YORK

SARAH TOWNSEND, individually and on behalf of all others similarly situated,

Plaintiff, DECISION AND ORDER v. 6:24-CV-06180 EAW HAZA FOODS, LLC, HAZA FOODS OF NORTHEAST, LLC, HAZA FOODS OF MINNESOTA LLC, AND DOES 1 to 25,

Defendants.

INTRODUCTION

Plaintiff Sarah Townsend (“Plaintiff”) brings this action individually and on behalf of others similarly situated, asserting claims under Title III of the Americans with Disabilities Act, 42 U.S.C. 12101, et seq. (“the ADA”), relating to the accessibility of parking lots at various Wendy’s restaurants allegedly owned and/or operated by defendants Haza Foods, LLC, Haza Foods of Northeast, LLC, Haza Foods of Minnesota LLC, and Does 1 to 25 (collectively, “Defendants”). (Dkt. 1). Pending before the Court is Defendants’ partial motion to dismiss the complaint pursuant to Rules 12(b)(1) and 12(b)(6) of the Federal Rules of Civil Procedure. (Dkt. 12). For the reasons explained below, the motion is denied. BACKGROUND The following facts are taken from the complaint. (Dkt. 1). As required on a motion to dismiss, the Court treats Plaintiff’s well-pleaded factual allegations as true. Plaintiff is a resident of Oswego, New York, and uses a wheelchair for mobility. (Dkt. 1 at ¶ 8). Defendants are companies that own, lease, and/or operate Wendy’s restaurants. (Id. at ¶¶ 10-12). Plaintiff believes that Defendants collectively own, lease,

and/or operate 400 Wendy’s restaurants in the states of Texas, Louisiana, Minnesota, New York, and Ohio. (Id. at ¶ 15). On September 16, 2023, Plaintiff visited Defendants’ restaurant located at 3050 Winton Road, Rochester, New York. (Id. at ¶ 17). At that time, Plaintiff had trouble exiting and entering her vehicle and navigating Defendants’ facility due to excessive slopes

in the accessible parking areas, including that Plaintiff needed to exercise extra care to avoid falling and to safely traverse the area. (Id.). Plaintiff alleges that she plans to return to Defendants’ 3050 Winton Road restaurant. (Id. at ¶ 18). On September 16, 2023, Plaintiff was traveling through the area to visit a friend who lives in Rochester, New York, and she stopped at Defendants’

restaurant to pick up “a small snack of fries” because she prefers Defendants’ food. (Id.). Plaintiff travels to the same area multiple times a month to attend pet shelter events, to explore the parks, and to shop in the stores. (Id.). During those visits, Plaintiff intends to return to Defendants’ restaurant. (Id.). Plaintiff alleges that her ability to access and safely use Defendants’ restaurant has been significantly impeded, and she will be deterred from

returning to and accessing the restaurant, due to the discrimination she previously encountered there. (Id. at ¶ 19). Plaintiff believes that, as Wendy’s franchisees operating under franchise agreements, Defendants utilize a confidential Operations Standards Manual (“the Manual”), which is issued by the franchisor when the franchise disclosure document (“the FDD”) is signed. (Id. at ¶ 21). The FDD to which Defendants are subject is similar, if not identical, to a previous version found publicly. (Id.). The Manual is 662 pages, and it

contains the franchisee’s obligations with respect to standards and specifications for the restaurants. (Id.). The Manual is not available publicly, but the FDD provides the Table of Contents. (Id.). Defendants are provided with the Manual and all the accompanying materials, and under the FDD they are required to comply with the Manual. (Id. at ¶ 22). Pursuant to the

FDD, Defendants are required to maintain the restaurant buildings’ interiors and exteriors in compliance with the maintenance policies, practices, and procedures, including those related to “Daily Outside Maintenance.” (Id. at ¶ 23). Specifically, the FDD states: Subtenant’s obligation to maintain and repair includes specifically, but is not to be limited to, the maintenance and repair and/or replacement of the following: the foundations, roof, floor and structural portions of the walls of the Restaurant; parking lot; curbs; driveways; sidewalks; gutters; fixtures, facilities and equipment located on the Premises; heating, air-conditioning, electrical and plumbing systems; exterior and interior doors; windows and glass; signs and other equipment installed and used by Subtenant; any easements appurtenant to the Premises in accordance with the terms of such easements; and the keeping, maintaining and updating of a written or electronic log in a format approved by Sublessor documenting such maintenance records, receipts and any warranties related thereto and keeping the same available for periodic inspection by Sublandlord upon request.

(Id.). Defendants are further required to “reimage 70% of their existing Restaurants by the end of 2022, 85% by the end of 2023, and 100% of their Restaurants by 2024,” and “[u]nder the franchise agreement . . . Quality requires that franchisees refurbish and remodel all of their Restaurants once every ten years, and again before renewal.” (Id. at ¶ 24). The FDD provides minimum requirements for any new build, remodel, or refresh of the existing facilities, including that “Franchisees are solely responsible for ensuring that the design and completed construction/alteration of their restaurants comply with the

requirements of all applicable federal, state, provincial, or local laws, codes, and regulations, including those of [the ADA] and all state, provincial, or local accessibility laws and requirements.” (Id. at ¶¶ 25-26). The FDD requires Defendants to designate an “Approved Operator,” who supervises the operation of Defendants’ restaurants within designated market areas. (Id. at ¶ 27). Due to the high number of locations and geographic

distances, Defendants manage compliance with their centralized policies, practices, or procedures concerning their daily outside maintenance obligations through a Director of Operations, who supervises Area Directors or Regional Managers, who in turn directly supervise District or General Managers, and then individual restaurant managers. (Id. at ¶ 28).

Plaintiff alleges that Defendants’ centralized maintenance and operational policies, practices, or procedures have systematically and routinely resulted in excessive sloping conditions in the parking areas of Defendants’ facilities, in violation of the ADA and its implementing regulations. (Id. at ¶ 29). On Plaintiff’s behalf, investigators examined multiple locations Plaintiff believes are owned, controlled, and/or operated by Defendants,

and found violations, which demonstrate that Defendants’ existing policies, practices, or procedures are discriminatory and result in excessive sloping conditions in the parking spaces, accessible routes, and curb ramps. (Id. at ¶ 30). Plaintiff identifies 11 restaurants located in Wisconsin, Minnesota, New York, and Ohio, with one or more of the following violations: the purportedly accessible curb ramp located on the route to the building entrance has a flare exceeding 10 percent; the purportedly accessible landing at the top of the curb ramp to the building has a slope exceeding 2.1 percent; and/or the parking surface

of one of more of the purportedly accessible parking spaces and access aisles within the parking area has slopes exceeding 2.1 percent. (Id. at ¶¶ (a)-(k)). Plaintiff alleges that “[a]s evidenced by the widespread excessive sloping conditions present in the Parking Areas of Defendants’ facilities, absent a change in Defendants’ existing procedure, excessive sloping conditions will continue to reoccur in Defendants’ facilities even after

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Townsend v. Haza foods, LLC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/townsend-v-haza-foods-llc-nywd-2024.