TOWER v. TRANSPORTES AEREOS PORTUGUESES, S.A.

CourtDistrict Court, D. New Jersey
DecidedApril 22, 2025
Docket2:22-cv-06746
StatusUnknown

This text of TOWER v. TRANSPORTES AEREOS PORTUGUESES, S.A. (TOWER v. TRANSPORTES AEREOS PORTUGUESES, S.A.) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
TOWER v. TRANSPORTES AEREOS PORTUGUESES, S.A., (D.N.J. 2025).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

JON TOWER, On Behalf of Himself and All Others Similarly Situated, Case No. 2:22-cv-6746-JKS-SDA Plaintiff, v. OPINION GRANTING PRELIMINARY APPROVAL TRANSPORTES AEREOS OF CLASS ACTION SETTLEMENT PORTUGUESES, S.A. D/B/A TAP AIR PORTUGAL, April 22, 2025

Defendant.

STACEY D. ADAMS, United States Magistrate Judge Before the Court is a Motion for Preliminary Approval of the Class Action Settlement filed on February 12, 2025 by Plaintiff Jon Tower (“Plaintiff”). (ECF No. 63). Defendant Transportes Aéreos Portugueses, S.A. d/b/a TAP Air Portugal (“Defendant”) does not oppose the motion. The parties consented to having this motion decided by the undersigned. (ECF No. 65). The Court heard oral argument on April 7, 2025. For the reasons stated below, the Motion will be GRANTED. FACTUAL BACKGROUND/RELEVANT PROCEDURAL HISTORY1 Plaintiff brings this putative class action on behalf of all persons in the United States who bought tickets on flights operated by Defendant scheduled to depart March 1, 2020 through December 31, 2021(hereinafter, the “Class Period”), whose flights were canceled. (Compl., ECF No. 1 ¶ 7). All of Defendant’s passengers were subject to its “Contract of Carriage,” which included a promise and warranty to customers that if a flight was canceled or “substantially interrupted,”

1 The Court gleans the following facts from Plaintiff’s Complaint filed on November 23, 2022 (Compl.). they were entitled to a full cash refund. (Id. ¶¶ 11-12; “Contract,” ECF No. 2 ¶ 10.2.1.1). That full refund was to be “equal to ‘an amount equal to the fare paid plus, subject to applicable law, the taxes, fees, and charges paid.’” (Compl. ¶ 13; Contract ¶ 10.2.1.1). The Contract does not include exceptions or limitations based on the reason for the

cancellation. (Compl. ¶ 14). Plaintiff contends Defendant’s usual practice, prior to the COVID-19 Pandemic (hereinafter, the “Pandemic”), was to refund customers in full for canceled flights. (Id. ¶ 15). However, Defendant began cancelling flights en masse to protect its profits and/or minimize losses during the Pandemic. (Id. ¶ 16). Despite these cancellations, passengers, including Plaintiff, did not receive full refunds. (Id. ¶ 19). Instead, contrary to its contractual obligations, Defendant issued a press release on March 19, 2020 notifying customers impacted by flight cancellations that they would receive “a voucher in the same amount paid for the purchase of the ticket, so that they can easily decide where and when they want to travel.” (Id. ¶ 20). Public reporting revealed many of Defendant’s customers struggled to contact it to receive a refund, and Defendant was fined $1,000,000 by the United States Department of Transportation due to its failure to refund fares.

(Id. ¶¶ 22-25). Plaintiff purchased a roundtrip ticket from Boston, Massachusetts to Lisbon, Portugal on January 21, 2020 for $2,475.94. (Id. ¶ 26). Eight months later, Defendant informed Plaintiff his flight was canceled. (Id. ¶ 29). He did not receive a refund. (Id. ¶ 30). Plaintiff brings this action, on behalf of himself and others similarly situated, for breach of contract against Defendant for failing to provide refunds in accordance with the Contract. (Id. ¶¶ 42-51). This action commenced on November 23, 2022. (ECF No. 1). Defendant filed a Motion to Dismiss Plaintiff’s Complaint pursuant to Federal Rules of Civil Procedure 12(b)(1),(2),(3), and (6) on January 23, 2023. (ECF Nos. 13-14). In sum, Defendant argued the Complaint should be dismissed because: (1) it did not involve any case or controversy under Article III of the United States Constitution; (2) the District of New Jersey was an improper venue pursuant to the Contract’s forum selection clause; and (3) Plaintiff failed to exhaust his remedies under the alternative dispute resolution process mandated under the Contract. (ECF No. 13-1).

The Honorable Madeline Cox Arleo, U.S.D.J. denied Defendant’s Motion to Dismiss on August 22, 2023. (ECF No. 24). She directed the parties to undergo jurisdictional discovery to determine whether this District could exercise jurisdiction over Defendant. (Id. at 4). This jurisdictional discovery period concluded on February 29, 2024. (ECF No. 26). On May 10, 2024, the parties submitted a letter to the Court requesting a stay of the proceedings to attend mediation, which the Court granted on May 14, 2024. (ECF Nos. 48-49). The parties attended mediation with Jed D. Melnick. Esq. on August 1, 2024. (“Attorney Cert.,” ECF No. 63-2 ¶ 19). The parties came to a tentative agreement in principle, continued to work together to draft a nonbinding term sheet and conferred to finalize the terms. (Id. ¶ 19). The parties signed a term sheet on August 21, 2024. (Id. ¶ 20).

THE SETTLEMENT The “Settlement Class” is defined as: [A]ll ticketholders who are citizens of the United States who purchased with dollars a flight scheduled to depart between March 1, 2020 through December 31, 2021 (a) that [Defendant] canceled; (b) who requested a refund for the ticket as reflected in [Defendant]’s customer care, refund databases, call logs or other information within its possession, custody, or control; (c) did not receive a refund before a claim has been submitted and paid; and (d) who have not used any portion of a flight credit issued in connection with the canceled flight document. For purposes of (a) above, flights that [Defendant] canceled in response to a government order, if any, shall not be excluded. (“Settlement Agreement,” ECF No. 63-3 ¶ 58). The settlement excludes: (a) the directors, officers, employees, and attorneys of Defendant and its subsidiaries or any other entity in which Defendant has a controlling interest; (b) governmental entities; (c) the Court, the Court’s immediate family, and Court staff; and (d) any person that timely and properly excludes himself or herself from the Settlement Class in accordance with the procedures approved by the Court. (See “Long Form Notice,” ECF No. 63-3 Ex. A, at 3). Class members, who properly submit an approved claim form,

will receive a 100% cash refund plus 7% interest. (Settlement Agreement ¶ 94). The settlement also states class counsel will request attorneys’ fees and costs in the amount of $800,000 and incentive awards of $5,000 each for the class representatives, subject to Court approval. (Id. ¶ 67). The fees, costs and monetary awards are payable separate and apart from the 107% cash refund, “thereby ensuring that the Settlement Class Members receive 100% of the direct Settlement Benefits they claim.” (Id. ¶ 115). GOVERNING LAW AND ANALYSIS I. Preliminary Approval of the Class Action Settlement Approval of a class action settlement is a two-step process: (1) preliminary approval and (2) a subsequent fairness hearing. Easterday v. USPack Logistics, No. 15-cv-7559 (RBK) (AMD),

2023 WL 4398491, at *5 (D.N.J. July 6, 2023) (internal citations omitted). At the preliminary approval stage, the parties submit the proposed settlement to the Court for a fairness evaluation. Id. If the proposed settlement is preliminarily acceptable, the Court directs the notice to be provided to all class members who would be bound by the settlement for an opportunity to be heard on, object, and opt out. Id. (citing Fed. R. Civ. P. 23(c)(2), (e)(1), (e)(5)). “Preliminary approval is appropriate where the proposed settlement is the result of the parties’ good faith negotiations, there are no obvious deficiencies, and the settlement falls within the range of reason.” Zimmerman v. Zwicker & Assocs., P.C., No. 09-cv-3905 (RMB) (JS), 2011 WL 65912, at *2 (D.N.J. Jan. 10, 2011).

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TOWER v. TRANSPORTES AEREOS PORTUGUESES, S.A., Counsel Stack Legal Research, https://law.counselstack.com/opinion/tower-v-transportes-aereos-portugueses-sa-njd-2025.