Toussaint v. Care.com, Inc.

CourtDistrict Court, D. Massachusetts
DecidedSeptember 25, 2020
Docket1:19-cv-10628
StatusUnknown

This text of Toussaint v. Care.com, Inc. (Toussaint v. Care.com, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Toussaint v. Care.com, Inc., (D. Mass. 2020).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS __________________________________________ ) ) LESEDI TOUSSAINT, individually and on ) behalf of all other similarly situated, ) ) Plaintiff, ) ) v. ) No. 19-cv-10628-DJC ) CARE.COM INC., ) SHEILA LIRIO MARCELO, ) and MICHAEL ECHENBERG, ) ) Defendants. ) ) ) __________________________________________)

MEMORANDUM AND ORDER

CASPER, J. September 25, 2020

I. Introduction

Plaintiff Lesedi Toussaint, on behalf of a proposed class under Fed. R. Civ. P. 23 (collectively, “Plaintiffs”), sues Defendants Care.com, Inc. (“Care”), Care’s founder and former Chief Executive Officer (“CEO”) Shelia Lirio Marcelo (“Marcelo”) and Care’s former Chief Financial Officer (“CFO”) Michael Echenberg (“Echenberg”) (collectively, “Defendants”) alleging securities fraud in violation of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 (“Exchange Act”) and Securities and Exchange Commission (“SEC”) Rule 10b-5 (“Rule 10b-5”) during the period between May 23, 2016 and April 2, 2019 (“the class period”). D. 19. Defendants have moved to dismiss the amended complaint, D. 23. For the reasons discussed below, the Court ALLOWS Defendants’ motion to dismiss. II. Factual Background

The following factual allegations are taken from the operative pleading, the amended complaint, D. 19, and the Court accepts them as true for the purposes of resolving the Defendants’ motion to dismiss. Plaintiffs are investors who purchased common stock of Care during the class period. D. 19 ¶¶ 1, 27. Care describes itself as “the world’s largest online marketplace for finding and managing family care.” D. 19 ¶¶ 2 (quoting Care’s 2018 Form 10-K).1 Defendants Marcelo and Echenberg were the CEO and CFO, respectively, during the class period. D. 19 ¶¶ 29, 30. They both signed the 2016, 2017 and 2018 Form 10-K and Form 10-Q reports cited in the amended complaint. Id. The crux of Plaintiffs’ Rule 10b-5 claim against all Defendants (Count I) and their Section 20(a) claim against Marcelo and Echenberg (Count II), is that Defendants made material, false or misleading statements and omissions about the screening they did of care providers listed on their website and how such processes differentiated them from their competitors. D. 19 ¶ 4. Since

Defendants only challenge that Plaintiffs have failed to allege plausibly any material false or misleading statements or that the Defendants made them with the requisite scienter, the Court’s summary focused on the allegations relating to same. A. Defendants’ Allegedly False and Misleading Statements

As safety was part of Care’s purported edge over its competitors, Plaintiffs allege that Defendants made several false and/or misleading statements pertaining to its screening process for

1As to a motion to dismiss, the Court may consider not just the facts alleged in the complaint, but documents referenced in or attached to same or matters of public record of which the Court may take judicial notice. In re Colonial Mortgage Bankers Corp., 324 F.3d 12, 20 (1st Cir. 2003). Accordingly, this Court has considered Care’s quarterly and annual SEC filings as well as its investor presentations and other documents referenced in the amended complaint. care providers on its website. On the first day of the class period, May 23, 2016, Marcelo and Echenberg both presented at a JP Morgan Media, Technology and Telecom Conference. D. 25- 14. There, Marcelo state that Care has “about 7 million caregivers that we have vetted and provide that breadth and access to families” and that the company continues “to invest [in safety] and it

has been the baseline product from day one, [we have] invested in background checking that include[s] national criminal record [and] sexual offender registry.” D. 19 ¶¶ 3, 40; D. 25-14. Plaintiffs contend that this statement was materially misleading because Care did not vet all of its 7 million caregivers, particularly when its website included unvetted day care centers. D. 19 ¶¶ 41, 80. Defendants made statements in the class period about the screening of caregivers (which, along with families, were called “members”) listed on its website. D. 19 ¶¶ 47, 70-72.2 Consistently, in its 2016, 2017 and 2018 Form 10-K reports (filed on March 9, 2017, February 27, 2018 and March 7, 2019, respectively), Defendants explained that Care engaged in “proactive screening of certain member information against various databases and other sources for criminal or other inappropriate activity [and] the use of technology to help identify and prevent

inappropriate activity through its platform and a safety center that provides resources and information designed to help families and caregivers make more informed hiring and job selection decisions.” D. 19 ¶¶ 4, 70-73. Plaintiffs contend that these statements by Defendants during the class period were false and misleading because they “create[ed] the impression that all job listings were subject to pre-screenings, including criminal background checks when, in fact, Care.com performed criminal background checks and prescreening for caregivers only when a customer paid

2 Plaintiffs rely upon a number of Defendants’ public statements before the start of class period on May 23, 2016. See D. 19 ¶¶ 36, 38. Although Plaintiffs contend that reliance upon same is appropriate, at a minimum, to provide context of Defendants’ allegedly false and misleading statements during the class period, see, e.g., D. 27 at 8, the Court did not rely upon same in its analysis here. an extra fee” for same, D. 19 ¶ 5, and Care “undertook no screening or vetting of any of [the] day care centers [that it listed on its site] of any kind.” D. 19 ¶ 6. That is, a reasonable investor could have been misled to believe that Care did more screening than it did. Plaintiffs further contend that the misleading nature of these statements was exacerbated

by Care’s attempts to distinguish itself from its online competitors (e.g., Craigslist) as a safer alternative for providing family care. D. 19 ¶¶ 18, 20. Defendants made statements distinguishing Care from its competitors at various investors presentations by noting Care’s trusted brand, quality and safety. D. 19 ¶¶41–46, 48, 50-60. To such audiences, Care emphasized its trust and quality unlike online classifieds that lacked same. D. 19 ¶ 42, 45-46. Echenberg echoed this sentiment about Care’s trust and quality compared to its online competitors. D. 19 ¶¶ 36 n.8, 47; D. 25-16 at 7. On December 5, 2016, Echenberg presented at the UBS Global Media and Communications Conference. Id. In response to a question about how Care would increase its market share against its competitors, Echenberg stated that when one looks to “classified ads and Craigslist, where the quality control isn’t necessarily there . . . a solution that

makes it quick and easy, that wraps it all in a set of guidelines and a set of services that make safety, security, trust and reliability front and center; and that delivers value through the match [between family and caregiver] but then beyond the match as well, that to us is what will separate the winners from the others.” D. 19 ¶ 47. B. The Wall Street Journal Article

Plaintiffs allege that the false and misleading nature of Defendants’ public statements became known on March 8, 2019. On that day, the Wall Street Journal (“the Journal”) published an article, “Care.com Puts Onus on Families to Check Caregivers’ Backgrounds—With Sometimes Tragic Outcomes,” that reported that Care did preliminary screenings of caregivers, but did not conduct full background checks or verify caregiver credentials. D. 19 ¶ 80; D. 25-21.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Tellabs, Inc. v. Makor Issues & Rights, Ltd.
551 U.S. 308 (Supreme Court, 2007)
Shaw v. Digital Equipment Corp.
82 F.3d 1194 (First Circuit, 1996)
Maldonado v. Dominguez
137 F.3d 1 (First Circuit, 1998)
Greebel v. FTP Software, Inc.
194 F.3d 185 (First Circuit, 1999)
Geffon v. Micrion Corporation
249 F.3d 29 (First Circuit, 2001)
Aldridge v. A.T. Cross Corp.
284 F.3d 72 (First Circuit, 2002)
Mesko v. Cabletron System, Inc.
311 F.3d 11 (First Circuit, 2002)
Banco Santander De Puerto Rico v. Lopez-Stubbe
324 F.3d 12 (First Circuit, 2003)
Lirette v. Shiva Corp.
27 F. Supp. 2d 268 (D. Massachusetts, 1998)
In Re Credit Suisse-AOL Securities Litigation
465 F. Supp. 2d 34 (D. Massachusetts, 2006)
Pyramid Holdings, Inc. v. Inverness Medical Innovations, Inc.
638 F. Supp. 2d 120 (D. Massachusetts, 2009)
Quaak v. Dexia, S.A.
445 F. Supp. 2d 130 (D. Massachusetts, 2006)
NPS LLC v. Ambac Assurance Corp.
706 F. Supp. 2d 162 (D. Massachusetts, 2010)
Ganem v. Invivo Therapeutics Holdings Corp.
845 F.3d 447 (First Circuit, 2017)
In Re: Biogen Inc. Sec. Litig. v.
857 F.3d 34 (First Circuit, 2017)
In re Petrobras Securities Litigation
116 F. Supp. 3d 368 (S.D. New York, 2015)
Brody v. Stone & Webster, Inc.
414 F.3d 187 (First Circuit, 2005)
Coyne v. Metabolix, Inc.
943 F. Supp. 2d 259 (D. Massachusetts, 2013)

Cite This Page — Counsel Stack

Bluebook (online)
Toussaint v. Care.com, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/toussaint-v-carecom-inc-mad-2020.