Thompson v. Little America Hotel

Court of Appeals for the Tenth Circuit·Decided October 19, 2022·No. 22-4006·Unpublished

Opinion

FILED

United States Court of Appeals UNITED STATES COURT OF APPEALS Tenth Circuit

FOR THE TENTH CIRCUIT October 19, 2022

Christopher M. Wolpert

Clerk of Court

LARISA THOMPSON,

Plaintiff - Appellant,

v. No. 22-4006 (D.C. No. 2:20-CV-00466-DBB)

LITTLE AMERICA HOTEL CO., (D. Utah)

Defendant - Appellee.

ORDER AND JUDGMENT*

Before TYMKOVICH, PHILLIPS, and McHUGH, Circuit Judges.

Little America Hotel Company (“Little America”) fired Larisa Thompson, a gift store supervisor in the Retail Department, after thirteen years of employment. From the start of her employment, Ms. Thompson struggled with following rules and getting along with her coworkers. Two years prior to her termination, Little America promoted her coworker Kari Lund to be Ms. Thompson’s direct supervisor. Ms. Lund “wrote up” Ms. Thompson frequently and brought Ms. Thompson’s performance issues to the attention of upper management, causing Little America’s general manager, Mark Mundel, to become involved. Mr. Mundel started coaching

*

This order and judgment is not binding precedent, except under the doctrines of law of the case, res judicata, and collateral estoppel. It may be cited, however, for its persuasive value consistent with Federal Rule of Appellate Procedure 32.1 and Tenth Circuit Rule 32.1.

Ms. Thompson directly for over a year, meeting with her on several occasions. After Ms. Thompson disobeyed Mr. Mundel’s coaching instructions multiple times, Mr. Mundel made the decision to terminate her employment.

Ms. Thompson is from Russia and claimed Little America terminated her employment on the basis of her national origin in violation of 42 U.S.C. § 2000e-2(a)(1). She sued Little America, alleging Ms. Lund harbored animus against her due to her Russian identity leading Ms. Lund to create a paper trail of violations which eventually led to Mr. Mundel’s decision to terminate her employment. Little America moved for summary judgment, arguing Ms. Thompson had not met her burden to establish a prima facie case, or alternatively, her burden to demonstrate Little America’s legitimate reasons for firing her were pretextual because the only people she alleged showed anti-Russian animus, Ms. Lund and a coworker, Peggy Kounalis, were not involved with Mr. Mundel’s termination decision.

The district court granted Little America’s motion for summary judgment, holding no reasonable juror could conclude Little America’s legitimate, stated reasons for terminating Ms. Thompson’s employment were pretextual. Ms. Thompson appeals the district court’s grant of summary judgment, arguing this court should attribute Mr. Mundel’s decision to Ms. Lund’s alleged anti-Russian bias based on the cat’s paw theory of liability. Because Ms. Thompson has not sustained her burden to demonstrate Ms. Lund’s actions were the cause of Mr. Mundel’s decision, and has not alleged he was acting based on his own discriminatory animus, we affirm the district court.

I. BACKGROUND

Because this is an appeal from a grant of summary judgment, we “recite the facts in the light most favorable to the non-moving part[y]—the Plaintiff[]—and [] resolv[e] all factual disputes and reasonable inferences in [her] favor.” Gutierrez v. Cobos, 841 F.3d 895, 898 n.1 (10th Cir. 2016) (internal quotation marks omitted). Ms. Thompson began working at Little America in 2000 as a banquet server. She then transferred to work in the gift shop where she was supervised by Diane Friar. Ms. Thompson considered her working relationship with Ms. Friar to be “wonderful,” describing Ms. Friar as “very tough, but very fair.” App. Vol. II at 301. She did not at any point think Ms. Friar harbored any negative feelings based on her national origin.

Ms. Friar supervised Ms. Thompson from 2002 through 2016. Ms. Friar generally rated Ms. Thompson’s work as good in performance reviews, on a scale with the options of fair, good, or outstanding. Two themes emerged in her annual reviews—Ms. Thompson excelled in developing client relationships and increasing sales but had recurring issues with following rules, interacting with coworkers, and communication generally. In Ms. Friar’s 2010 work progress review of Ms. Thompson, she noted Ms. Thompson “need[ed] to be aware of other people’s opinions” and to resolve a conflict with a coworker because “[t]he friction between them is upsetting everyone.” App. Vol. I at 168. Later that year, Ms. Friar wrote an email to the Human Resources Department reporting Ms. Thompson had clocked in to work and then left to find parking, describing this as unacceptable behavior for a

Appellate Case: 22-4006 Document: 010110755361 Date Filed: 10/19/2022 Page: 4

supervisor. In 2011, Ms. Friar noted Ms. Thompson was constantly on the phone; speaking in Russian without it having been initiated by a guest in violation of store policy; and that “she believes rules are ok to break.” Id. at 172–73. In 2012, Ms. Friar applauded Ms. Thompson for increasing her sales, but noted she needed to improve her performance by having “[h]armony in her relationships with other employees.” Id. at 175. That same year, Ms. Friar reprimanded Ms. Thompson for hanging up the phone on Ms. Friar when she denied Ms. Thompson’s request for time off for a friend’s funeral. In her 2013 performance review, Ms. Friar noted Ms. Thompson “appears to be snob[b]ish at times” and could work on having “[a] more friendly demeanor” and not being “pushy with her customers.” Id. at 181. In 2014, Ms. Friar wrote Ms. Thompson was still succeeding with sales and developing customer relationships but struggled to accept criticism. When discussing these performance issues with Ms. Thompson over the years, Ms. Friar told Ms. Thompson she had to include areas for improvement as part of the review process.

In 2016, Ms. Friar retired, and Little America promoted Ms. Lund to be the new gift store manager. Prior to Ms. Lund’s promotion, Ms. Thompson and Ms. Lund had been peers, both working as gift store supervisors. Since before Ms. Lund’s promotion, Ms. Thompson had a feeling Ms. Lund did not like her because she was Russian. Ms. Thompson described it as a “feeling” or “impression” based on “[s]ome little details I don’t remember even.” App. Vol. II at 316. While cutting a box together to open an order, Ms. Lund allegedly told Ms. Thompson “I will rip you off” or “I will . . . tear you to pieces or I will rip you off.” Id. at 322–23, 353.

Ms. Thompson claimed Ms. Lund told her not to speak Russian in the store but allowed her Spanish-speaking coworker to talk to the cleaning crew in Spanish without criticizing the coworker. Ms. Thompson also noticed Ms. Lund “never was interested” in learning about Russia and “her face expression wasn’t pleasant” when Ms. Thompson would share things about her country. Id. at 330. Ms. Thompson only suspected two employees at Little America, Ms. Lund and a gift store salesperson, Ms. Kounalis, of “harbor[ing] some type of discriminatory animus against [her] national origin.” Id. at 369.

Following Ms. Lund’s promotion, she and Ms. Thompson clashed regularly.

Ms. Lund used a Little America form titled “Keys to Success: Performance Coaching” to document issues with Ms. Thompson’s work. See, e.g., App. Vol. I at 188. She filled out at least thirteen of these forms—although they were not signed by Ms. Thompson and Ms. Thompson only acknowledged receiving copies of three of the performance coaching forms from February and March 2017. In her deposition, Ms. Thompson acknowledged most of the incidents that were described in the performance coaching forms and remembered being “scolded” by Ms. Lund but denied ever seeing the forms prior to a meeting with upper management in February 2017. App. Vol II at 316–17, 318.

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