THOMPSON v. LIBERTY MUTUAL INSURANCE COMPANY

CourtDistrict Court, D. New Jersey
DecidedApril 29, 2021
Docket2:18-cv-06092
StatusUnknown

This text of THOMPSON v. LIBERTY MUTUAL INSURANCE COMPANY (THOMPSON v. LIBERTY MUTUAL INSURANCE COMPANY) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
THOMPSON v. LIBERTY MUTUAL INSURANCE COMPANY, (D.N.J. 2021).

Opinion

NOT FOR PUBLICATION UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

LATOYA THOMPSON,

Plaintiff, Civil Action No. 18-6092 v. OPINION LIBERTY MUTUAL INSURANCE,

Defendant.

ARLEO, UNITED STATES DISTRICT JUDGE THIS MATTER comes before the Court by way of Defendant Liberty Mutual Insurance’s (“Defendant” or “Liberty Mutual”) Motion for Summary Judgment pursuant to Federal Rule of Civil Procedure 56, ECF No. 52. Plaintiff Latoya Thompson (“Plaintiff”) opposes the Motion. ECF No. 54. For the reasons explained below, the Motion is GRANTED. I. FACTUAL BACKGROUND1

This matter arises out of Liberty Mutual’s decision to terminate Plaintiff’s employment in July 2016. Pl. SOMF ¶ 72. Plaintiff alleges that her termination was the result of discrimination and retaliation related to her pregnancy. Id. ¶ 51; see generally, Compl., ECF No. 1.1. Plaintiff began working at Liberty Mutual on April 7, 2008. Pl. SOMF ¶ 2. Liberty Mutual hired Plaintiff as an Associate Claims Specialist in its Roseland office. Id. ¶ 9. As an Associate Claims Specialist, Plaintiff was responsible for managing workers’ compensation cases after the claims were reported to Liberty Mutual. Id. ¶ 10.

1 Unless otherwise indicated, the Court draws the following facts from Defendant’s Statement of Undisputed Material Facts (“Def. SOMF”), ECF No. 52.8, and Plaintiff’s Response to Defendant’s Statement of Undisputed Material Facts (“Pl. SOMF”), ECF No. 54.2. Beginning in 2013, Liberty Mutual had begun observing and recording a notable deterioration in Plaintiff’s job performance.2 In 2013, Plaintiff’s supervisor completed and issued an Objective Setting and Performance Evaluation Form for that year. Id. ¶ 12. This form noted that Plaintiff’s “technical performance was inconsistent” and that she “sometimes struggled with

timeliness,” which negatively impacted her overall performance. Certification of Jennifer Rygiel- Boyd (“Rygiel-Boyd Cert.”), Ex. 3 at D-0056, ECF No. 52.3. In 2014, Plaintiff’s then-manager Debra Holt (“Holt”) emailed Human Resources requesting to speak regarding a “new trend” with Plaintiff. Pl. RSOMF ¶ 14. Holt then had discussions regarding Plaintiff’s performance problems with Michael Squeo (“Squeo”), the Regional Claims Manager. Squeo noted the following issues in a July 24, 2014 email: 136 of the 232 claims assigned to Plaintiff were inactive, “some of the new assignments were not reviewed within the 14 day requirement,” twenty cases had to be reassigned, and untouched mail was found on Plaintiff’s desk. Id. ¶ 18. Following this, Holt met with Plaintiff to discuss her performance and issued a first written warning to Plaintiff. Id. ¶¶ 19-20. As a part of the First Warning, Plaintiff

was instructed to attend weekly sessions with Holt to help improve her performance, which included coaching on proper email communications with her coworkers. Id. ¶¶ 21-22. On September 11, 2014, Holt emailed Squeo to report on Plaintiff’s performance issues and the progress of her weekly sessions. Holt stated that Plaintiff was “not getting worse,” but was “not where she should be.” Id. ¶ 23. Holt further noted that she felt Plaintiff was “having a poor attitude towards everything” and was “not being a team player.” Rygiel-Boyd Cert., Ex. 7 at

2 Plaintiff does not dispute the existence of this disciplinary record or authenticity of the statements made therein. Rather, in her Response to Defendant’s Statement of Undisputed Material Facts, Plaintiff in several instances argues merely that Liberty Mutual’s actions were unjustified or subjectively incorrect. See, e.g., Pl. RSOMF ¶ 19 (“Agree that Holt issued a Written Warning. Disagree it was justified.”). In these instances, Plaintiff either does not cite to evidence in support of her position or only cites to her own speculative deposition testimony. See id. (citing to her own deposition testimony providing an explanation for why her case work was backed up). LIB_ESI_0198, ECF No. 52.3. Consequently, Squeo agreed to extend the First Warning for another 30-day period and Plaintiff continued her weekly coaching. Id.; Pl. RSOMF ¶¶ 24-25. On September 14, 2014, Plaintiff submitted a complaint to Human Resources alleging that Holt was discriminating against her “because of her race as an African American, additionally coupled with my limitations on disability.” Rygiel-Boyd Cert., Ex. 12, ECF No. 52.4.3 Two days

later, Plaintiff sent a letter to Human Resources and Holt containing her “rebuttal” to the warnings she had received. Pl. Ex. F, ECF No. 54.8. In this rebuttal, Plaintiff did not raise concerns of discrimination or note anything about pregnancy. Rather, she argued that these perceived performance issues were unwarranted and were the result of an unfair backlog that accumulated following her return from disability leave. Id. at LIB_ESI_0223. A month later, Plaintiff was effectively removed from written warning status. Liberty Mutual continued to observe concerns regarding Plaintiff’s performance. Plaintiff’s Objective Setting and Performance Evaluation Form for 2014 rated her overall performance rating was a five on a scale of one to fifteen—with a six for “performance” and a

negative one for “behavior.” Rygiel-Boyd Cert., Ex. 11, ECF No. 52.3. Her overall score declined in 2015 Evaluation to a four due to a one-point decline in her performance rating. Rygiel-Boyd Cert., Ex. 18, ECF No. 52.4. In June 2015, Plaintiff’s new direct supervisor, Michelle Skibinsky (“Skibinsky”), issued a verbal warning to Plaintiff related to the quality of her claim handling and the management of her inbox. Pl. RSOMF ¶ 37. Skibinsky issued another written warning later that month. Id. ¶ 38. Plaintiff also received a warning for violating the company’s internet usage policy and admits to having used the internet for non-business purposes. Id. ¶¶ 38-39. In January

3 Human Resources investigated this complaint. Def. SOMF ¶ 34. Upon completing its investigation, Plaintiff was advised that they were unable to substantiate her allegations. Id. ¶ 35. 2016, Skibinsky met with Plaintiff to discuss her performance issues and policy violations, and Human Resources subsequently sent a follow-up email related to those discussions. Id. ¶¶ 42-44. On January 25, 2016, Plaintiff submitted a second complaint to Human Resources alleging that Skibinsky harassed and discriminated against her because or her race. Rygiel-Boyd Cert., Ex.

19, ECF No. 52.4. The complaint detailed confrontations Plaintiff has with Skibinsky, but it did not mention or reference her pregnancy. See Pl. Ex. K at LIB_ESI_0984-89, ECF No. 54.13. Human Resources responded that they would investigate her concerns. Id. Human Resources met with Plaintiff in May 2016 to inform her that they investigated the matter and could not substantiate her allegations. Pl. RSOMF ¶ 50.4 On May 13, 2016, Plaintiff sent an email to Skibinsky and Human Resources to notify them that she was pregnant. Id. ¶ 51. This is the first instance that Plaintiff notified Liberty Mutual of her pregnancy.5 Id. ¶ 52. Skibinsky responded offering her congratulations and wishing her a “happy and healthy” pregnancy. Id. ¶ 53. About two weeks later, Skibinsky issued another written warning to Plaintiff. Id. ¶ 54.

Plaintiff admits that she does not know whether Skibinsky issued this warning because she was pregnant. Id. ¶ 57; Rygiel-Boyd Cert., Ex. 1, Transcript of Deposition of Latoya Thompson,

4 Although Plaintiff recounts complaints she made during the early part of her employment based on alleged racial and non-pregnancy related disability discrimination, there are no claims for racial or non-pregnancy related disability discrimination this case.

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THOMPSON v. LIBERTY MUTUAL INSURANCE COMPANY, Counsel Stack Legal Research, https://law.counselstack.com/opinion/thompson-v-liberty-mutual-insurance-company-njd-2021.