Thomas v. Mercy Care

District Court, D. Arizona·Decided November 9, 2023·No. 2:22-cv-00512·Unknown

Opinion

WO

United States of America ex rel. Craig No. CV-22-00512-PHX-JAT Thomas, Plaintiff/Relator, v. Mercy Care, and Touchstone Behavioral Health dba Touchstone Health Services,

Defendants. Pending before the Court are Defendant Mercy Care and Defendant Touchstone’s Motions to Dismiss the Second Amended Complaint (“SAC”). (Docs. 38, 39). Plaintiff responded, (Docs. 41, 42), the Government filed a Statement of Interest, (Doc. 40), and the Defendants replied, (Docs. 44, 45). The Court now rules on the Motions. The following account treats the well-pleaded factual allegations of the SAC as true for purposes of the motion to dismiss. See Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). A. Parties and Regulatory Framework Qui tam Plaintiff and Relator (“Relator”) is a resident of Arizona and was the Chief Operating Officer of Defendant Touchstone Health Services (“Touchstone”) from December 2016 through June 1, 2022. (Doc. 36 at 3). Relator brings this action on his own behalf and on behalf of the United States pursuant to the False Claims Act (“FCA”), 31 U.S.C. §§ 3729 et seq. Defendant Mercy Care is a managed care organization (“MCO”) that operates health plans offering integrated care to children, adults and seniors covered by the Arizona Health Care Cost Containment System (“AHCCCS”) through a network of providers. Defendant Touchstone is a provider and sub-contractor for Mercy Care that has contracted to provide home and community-based health services for Arizonans. (Id. at 4). Medicaid is a healthcare assistance program jointly financed by the federal government and the states and administered by the states in accordance with federal regulations. (Id. at 8). Arizona's Medicaid program is administered by AHCCCS, a state agency. (Id. at 9). Each quarter, based on a state's estimate of anticipated Medicaid expenditures, the Centers for Medicare & Medicaid Services (“CMS”)—a federal agency that administers the Medicaid program—makes an advance payment of federal funds to the state. 42 C.F.R. § 430.30(a)(2). The state, through agencies like AHCCCS, draws down those funds to pay providers. Id. § 430.30(d)(3). Because Mercy Care is an MCO, AHCCCS provides it with periodic payments calculated by an actuarily determined fixed rate (“capitation payment”) for each of its eligible Medicaid beneficiaries. (Doc. 37 at 12). The capitation payment is made for each enrollee regardless of whether they have received any services during the period the payment covers. (Id.) Under the applicable contract, “any savings remaining to [Mercy Care] as a result of favorable claims experience and efficiencies in service delivery at the end of the Contract term may be kept by [Mercy Care].” (Id. at 13). Touchstone entered into a provider contract with Mercy Care initially in 2014 and again in 2017. Id. at 14. Under the agreements, Touchstone provides medically necessary health services to its members and submit claims certified as accurate, complete, and truthful. (Id. at 14–15). Mercy Care pays Touchstone on a fee-for-service basis for covered (non-Medicaid) services. (Id. at 15). According to Mercy Care-generated documents providing information about deferred revenue and provided to Touchstone, Mercy Care pays Touchstone a fixed amount per month in advance to provide Title XIX (“T19”) (Medicaid) services, and then tracks the actual amounts Touchstone earned in that period through T19 encounters. (Id.) B. Relator’s Allegations Relator states that three events led to the filing of this action against the Defendants. First, in 2017, Relator met with the former CFO and CEO of Touchstone for the purpose of reviewing the revisions to a monthly profit and loss statement. At that meeting the CEO “jokingly” said that the CFO had “found $300,000 just sitting around” and $300,000 had been added to revenue in the monthly statement. (Doc. 37 at 34–35). Relator was aware that Touchstone had been carrying a deferred revenue amount of $300,000 from prior to 2014 that it originally owed to Magellan and then to MMIC, which merged into Mercy Care. (Id. at 35). After the conversation with the CEO and CFO, Relator became aware that a $300,000 amount characterized as deferred revenue disappeared from Touchstone’s financial records and was added as deferred revenue. (Id.) Relator claims that the Touchstone CFO became aware that the $300,000 was not being tracked by Mercy Care by talking to Touchstone’s then-auditor who told the CFO that some agencies had received formal letters telling them they owed money and Touchstone had not received one. (Id.) Second, Relator became aware of additional overpayments in the form of deferred revenue held by Touchstone in late 2019. (Id. at 36). He attended a meeting with Touchstone executives on December 10 at which the finance director reported that Touchstone had accrued about $2.8 million in deferred revenue funds throughout previous fiscal years. (Id.) Relator made continuous efforts to resolve the deferred revenue issue and reports that the CFO admitted he had “routinely sidestepped reimbursing revenue funds to MMIC (now Mercy Care) when he worked from 2006 to 2010 at another provider, Terros Health.” (Id. at 36–37). The new Touchstone CEO then made plans to enter into an arrangement with the CEO of Mercy Care to “adjust off” Touchstone’s deferred revenue from the company’s financials. (Id.) On February 5, 2020, Relator received a copy of an email sent to Touchstone by Mercy Care’s finance department with Touchstone’s Fiscal Year 2019 Deferred Revenue Analysis Report. (Id. at 37–38). The report stated “[the] Arizona Department of Behavioral Services requires that all revenue be encountered for appropriate, authorized Title 19 or Non-Title 19 expenditures or returned to Mercy Care of Arizona.” (Id. at 38). Plaintiff believes the document confirms “deferred” revenue meant “overpayments” because it identifies “Deferred Amt” as revenue that was received but not supported by encounter data. (Id.) The Mercy Care report calculated deferred revenue to be $1,759,768 for 2019 instead of the $2,800,000 reported by Touchstone. (Id.) Over the course of 2020, Relator attended meetings with Touchstone executives where he believes the CEO and CFO were attempting to avoid paying the $1 million difference between Touchstone and Mercy Care calculations of deferred revenue and adjust off some of the payments owed to Mercy Care. (Id.) In one such meeting, the CFO stated that Mercy Care did not want the money back because it was a “black mark” with respect to government funds. (Id.) Later, the CFO responded to the CEO’s request for Touchstone’s deferred revenue by year with a spreadsheet that stated deferred revenue was only $1,814,575 for 2019 instead of the originally reported $2.8 million. (Id. at 39). In October 2020, Relator raised the overpayment issue with Touchstone’s CEO. (Id.) The CEO had made a request for Mercy Care to waive the deferred payments owed and there was an ongoing discussion that Mercy Care had underpaid Touchstone about $1 million in claims. (Id.) On November 11, 2020, Relator participated in a meeting with the Touchstone and Mercy Care executives where the attendees addressed the underpayment issue and Mercy Care proposed a resolution that would take care of the overpayment and underpayments issues where Mercy Care would forgive about half of the $1.8 million as an “encounter credit” to make up for the $1 million in underpayments. (Id.) During follow-up meetings, Touchstone executives determined that they would not dispute the amount of deferred revenue owed and accepted Mercy Care’s calculated $1.8 million; and decided that any agreement made should state clearly that it resolves

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