Thomas Southern v. Servpro D E Investments and LWCC

Louisiana Court of Appeal·Decided August 28, 2024·No. 55,874-WCA·Published

Opinion

Judgment rendered August 28, 2024.

Application for rehearing may be filed within the delay allowed by Art. 2166, La. C.C.P.

No. 55,874-WCA

COURT OF APPEAL

SECOND CIRCUIT

STATE OF LOUISIANA

*****

THOMAS SOUTHERN Plaintiff-Appellee versus

SERVPRO D E INVESTMENTS Defendants-Appellants AND LWCC

*****

Appealed from the

Office of Workers’ Compensation, District 1-East Parish of Ouachita, Louisiana Trial Court No. 22-01926

Brenza Irving-Jones

Workers’ Compensation Judge

*****

PETTIETTE, ARMAND & DUNKELMAN Counsel for Appellants By: Robert A. Dunkelman C. Cavett Feazel

FORREST, CRESSY & JAMES, LLC Counsel for Appellee By: Byron Miller Forrest Eric Stephen Hamilton

*****

Before THOMPSON, ROBINSON, and ELLENDER, JJ.

ELLENDER, J.

Servpro DE Investments and its insurer, LWCC, appeal two rulings of the Workers’ Compensation Judge (“WCJ”). The first, an order after an expedited hearing, granted the claimant, Thomas Southern’s, motion to change physicians. The second, a judgment after a full hearing, denied Servpro’s claim of forfeiture of benefits. For the reasons expressed, we reverse in part, affirm in part, and remand.

FACTUAL BACKGROUND

Southern was employed as a crew chief at Servpro, a fire- and water-

damage restoration company, at its Monroe location. He made $730.80 a week. On February 12, 2019, he was at a job in Sterlington, La., when he stepped on a wooden pallet that broke underfoot, causing him to twist his back. On LWCC’s referral, he went that day to Dr. Thomas Dansby, a family practitioner in Monroe, who placed him on physical therapy (“PT”). Southern continued on the job, on light-duty status, for the next 2½ years, but felt he was not getting full results from PT, so Dr. Dansby referred him to Dr. Doug Brown, an orthopedic surgeon in Monroe. Southern started seeing Dr. Brown in May and signed a choice-of-physician form for him on August 15, 2019.

Dr. Brown took MRIs and diagnosed lumbar spondylosis, herniated discs at L3-4, L4-5, and L5-S1, an annular fissure, and bilateral lower extremity neuropathy. He prescribed more PT, steroid injections, radiofrequency ablations, and medial nerve blocks to alleviate the pain, but never recommended surgery. He advised that Southern could continue to work, on light-duty status. Southern still felt he was not making progress from this course of treatment, so Dr. Brown referred him to Dr. Marshall

Cain, a neurosurgeon in Monroe. Southern signed a choice-of-physician form for Dr. Cain on April 19, 2020, and saw him twice, in April and June.

Dr. Cain diagnosed lumbar stenosis and degenerative disc disease but found no focal deficits and advised that surgery was not warranted. Like Dr. Brown, Dr. Cain reported that Southern could continue to work, on light- duty status.

In December 2020, Dr. Brown reaffirmed that Southern was not a surgical candidate and, after two functional capacity exams, advised Servpro in March 2021 that he could continue to work light-duty. However, because of Southern’s continued complaints, in June 2021 Dr. Brown referred him to Dr. Jeffrey Counts, an orthopedic surgeon in West Monroe, for a “second opinion.” Servpro approved this referral on July 27, 2021.

Two days later, July 29, Servpro terminated Southern from his job because of complaints of bullying his subordinates and name-calling. (Southern has disputed these claims.) Shortly after this, Southern retained counsel, from New Orleans. On August 5, 2021, counsel sent a letter of representation to Servpro’s adjuster, Ms. Perkins, with a request to approve Southern’s new choice of physician, Dr. Joseph Zavatsky, an orthopedic spine surgeon in Metairie, La.

The communications between counsel and Perkins were somewhat intricate. In an email of August 9, she told counsel that Servpro would not approve the change of physician because LWCC allows only “one doctor per specialty,” and Southern had already selected Dr. Brown; he also had a pending request for Dr. Counts. On September 13, counsel responded that Southern needed the change because Dr. Brown had stopped performing surgery. However, Perkins stated in deposition that she called Dr. Brown’s

office on September 15 and was told, to the contrary, that he was in fact still performing surgery. Counsel emailed her on September 16, again asserting that Dr. Brown had quit doing surgery. Perkins emailed in response that she needed confirmation of this fact; according to Servpro’s claim file, no such confirmation was ever received. Perkins made a note in the claim file, on September 22, that her office discussed the request for Dr. Zavatsky, and LWCC preferred to approve Dr. Counts, so LWCC “won’t have to pay for travel and hotel stay * * * 3 to 4 hours away from his home.”

Nevertheless, on September 27, counsel emailed Perkins that Southern had agreed to see Dr. Counts, and on September 28 he executed a choice-of- physician form for Dr. Counts as his new orthopedic surgeon. He went to Dr. Counts for an examination in October 2021. Dr. Counts reviewed the MRIs, listened to Southern’s complaints, recommended a functional capacity exam, and advised that he had reached maximum medical improvement.

Dissatisfied with all his medical opinions, Southern independently went to Metairie to see Dr. Zavatsky in January 2022. Dr. Zavatsky felt he would be a good candidate for surgery: he would start with diagnostic L5-S1 epidural steroid injections and, if these improved Southern’s condition, he would recommend surgery. Dr. Zavatsky submitted a request for approval of those injections; Servpro denied this in early February 2022.

PROCEDURAL HISTORY

Southern filed this disputed claim for compensation benefits on April 8, 2022. He alleged, inaccurately, that no benefits had yet been paid; he also demanded treatment with Dr. Zavatsky, plus penalties and attorney fees for Servpro’s refusal to authorize this treatment. On June 6, he filed a motion

for expedited hearing on his request for a new choice of physician. In support, he attached Dr. Brown’s medical records and Dr. Zavatsky’s report.

At a hearing on June 27, 2022, Servpro argued that expedited process was allowed only for an initial choice of physician, La. R.S. 23:1121 (B)(1) and 23:1201 (K)(1)(a); since Servpro had already approved three choices of physician, the hearing was improper. Counsel for Southern conceded that discovery was still pending, so the WCJ continued the matter.

The next day, June 28, 2022, Servpro filed an amended answer asserting forfeiture for fraud, La. R.S. 23:1208. This alleged that when he went to Metairie, Southern told Dr. Zavatsky that he had been fired from Servpro because of his work restrictions, when in fact he was fired for bullying his subordinates.

At the next hearing, on October 24, 2022, Servpro again argued that expedited process was improper, but the WCJ stated that after the passage of three months, the matter was no longer “expedited.” The parties offered no evidence but argued from the existing record. Counsel argued that every doctor Southern had seen was on Servpro’s recommendation, he now needed his own choice, and Servpro told him it was “unreasonable” to go out of northeast Louisiana to see a doctor. Servpro responded that no doctor had ever recommended surgery, and Southern’s going to Dr. Zavatsky was just “doctor shopping.”

In an oral ruling, the WCJ found that sending Southern to Dr. Counts was the employer’s choice, not the employee’s; a change was needed because Dr. Brown no longer performed surgery; and it was wrong to deny the employee’s choice simply because of travel and mileage. The WCJ

signed an order granting the new choice of physician, Dr. Zavatsky, and ruling on other motions not germane to this appeal.

The matter came to trial in May 2023, on Southern’s request for penalties and attorney fees regarding the choice of Dr. Zavatsky and on Servpro’s defense of fraud. No live witnesses testified, but the parties offered a full complement of medical records, claim files, and other exhibits, and submitted the case on briefs.

Free access — add to your briefcase to read the full text and ask questions with AI

Thomas Southern v. Servpro D E Investments and LWCC, (La. Ct. App. 2024).

Thomas Southern v. Servpro D E Investments and LWCC (Thomas Southern v. Servpro D E Investments and LWCC) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Brien v. Leon Angel Constructors, Inc.
978 So. 2d 576 (Louisiana Court of Appeal, 2008)
McCall v. Bossier Parish School Bd.
785 So. 2d 57 (Louisiana Court of Appeal, 2001)
Reed v. St. Francis Medical Center
8 So. 3d 824 (Louisiana Court of Appeal, 2009)
Council of City of New Orleans v. Washington
9 So. 3d 854 (Supreme Court of Louisiana, 2009)
Wise v. JE Merit Constructors, Inc.
707 So. 2d 1214 (Supreme Court of Louisiana, 1998)
Cheatham v. Luberski, Inc.
996 So. 2d 373 (Louisiana Court of Appeal, 2008)
Smith v. Southern Holding, Inc.
839 So. 2d 5 (Supreme Court of Louisiana, 2003)
Thompson v. the Animal Hosp.
889 So. 2d 1193 (Louisiana Court of Appeal, 2004)
Daniels v. Hemphill Construction Co.
57 So. 3d 428 (Louisiana Court of Appeal, 2011)
Dubuisson v. Amclyde Engineered Products Co.
112 So. 3d 891 (Louisiana Court of Appeal, 2012)
Wilson v. Metropolitan Development Center
113 So. 3d 261 (Louisiana Court of Appeal, 2013)
Wilzcewski v. Brookshire Grocery Co.
59 So. 3d 530 (Louisiana Court of Appeal, 2011)
Shelton v. Smitty's Supply, Inc.
253 So. 3d 157 (Louisiana Court of Appeal, 2018)