Thermal Design, Inc. v. M&M Builders, Inc.

698 S.E.2d 516, 207 N.C. App. 79, 2010 N.C. App. LEXIS 1629
CourtCourt of Appeals of North Carolina
DecidedSeptember 7, 2010
DocketCOA09-1409
StatusPublished
Cited by6 cases

This text of 698 S.E.2d 516 (Thermal Design, Inc. v. M&M Builders, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Thermal Design, Inc. v. M&M Builders, Inc., 698 S.E.2d 516, 207 N.C. App. 79, 2010 N.C. App. LEXIS 1629 (N.C. Ct. App. 2010).

Opinion

HUNTER, JR., Robert N., Judge.

*80 The trial court granted summary judgment in favor of Thermal Design, Inc. (“plaintiff’), on its claim for breach of contract and unjust enrichment against M&M Builders, Inc. (“M&M”), and the Hanover Insurance Company (collectively “defendants”). In its complaint, plaintiff alleged that M&M wrongfully failed to pay the purchase price for a custom-manufactured roofing and insulation system (the “Custom Roof’) per the parties’ written agreement. Defendants appeal the judgment, and argue that the trial court erred in granting plaintiff’s summary judgment motion because genuine issues of fact exist as to: (1) whether the parties were bound by the terms and conditions in the initial purchase order and credit agreement at the time of the alleged breach; (2) whether M&M detrimentally relied on plaintiffs oral promise to accept a return of the Custom Roof in exchange for a restocking fee; and (3) whether plaintiff took reasonable steps to mitigate its damages.

After review, we agree with the trial court that the parties were bound by the original terms of the purchase order and credit agreement, and that M&M breached the terms by failing to pay for the Custom Roof. Since defendants have failed to raise a genuine issue of material fact for trial, we affirm the trial court’s order.

I. BACKGROUND

On 7 August 2007, M&M purchased the Custom Roof on credit by executing a purchase order and credit agreement (collectively the “Contract”). 1 The Custom Roof was purchased for $21,595.61, and M&M planned to install the Custom Roof in the Allen Jay Recreation Center in High Point, North Carolina, a project which M&M was in the. process of constructing at the time. On 30 October 2007, plaintiff and M&M executed a revised purchase order for the Custom Roof, decreasing the size of the order and reducing the price to $18,556.25. The revised purchase order did not alter any terms or conditions in the Contract. In the credit application, the terms stated in part:

In consideration for receiving credit, the undersigned agrees to all of the terms and conditions stated in this credit contract. The terms and conditions of this credit contract will supercede any contradictory terms stated on purchase orders *81 or other project documents, as a condition of granting credit. In accordance with the usage of the trade, the acknowledgment of this contract will be construed as a counter offer to any terms and conditions of the Buyer’s documentation and will be construed as accepted by the Buyer for all purchases for which credit is used until full payment is made and this contract is specifically revoked in writing.... This agreement is a continuing general credit contract and shall remain in effect and be non-cancellable for any charges and interest incurred under this agreement until they are paid in full. The terms of this agreement shall not be altered except with written authorization of a corporate officer of Thermal Design[,] Inc.

(Emphasis added.)

The Custom Roof was delivered to the construction site and accepted by M&M in early November 2007. Plaintiff invoiced M&M for the full contract price on 7 November 2007 with payment due in full by 7 December 2007. Following the invoice, M&M sent no payment.

On 17 December 2007, M&M’s vice president, Greg Mauldin, contacted plaintiff and spoke with a salesman named Travis Mettenbrink. In the conversation, Mr. Mauldin explained that the steel erection subcontractor working on the Allen Jay Recreation Center project had informed him that “use of the materials delivered by [plaintiff] would require numerous penetrations of the materials by various trades and that a substitute insulation system should be used instead of [plaintiff’s].” Mr. Mauldin claimed, after the conversation, that Mr. Mettenbrink said that plaintiff would accept a return of the Custom Roof in exchange for a restocking fee of 35% of the purchase price, $7,500. Mr. Mauldin sent an email to the project’s architect the same day confirming the alleged statement by plaintiff that it would accept a return of the Custom Roof for the restocking fee. On 19 December 2007, plaintiff sent M&M a past-due invoice asking for full payment. On 20 December 2007, Mr. Mauldin sent an email to the project’s architect informing the architect that a cheaper substitute insulation would be installed on the project instead of the Custom Roof.

On 21 December 2007, Mr. Mauldin spoke again with Mr. Mettenbrink and one of plaintiff’s customer service managers, Dean Quinn. During this phone call, Mr. Mauldin claimed that Mr. Mettenbrink and Mr. Quinn said that M&M should “consider making alterations” in order to allow the Custom Roof to be used on the project. *82 Mr. Mauldin claimed again after the conversation that Mr. Mettenbrink said that plaintiff would accept a return of the Custom Roof for payment of a 35% restocking fee plus the cost of freight. M&M’s president and superintendent were present during this phone exchange; however, no corporate officers from plaintiff were also on the phone. Later the same day, M&M ordered a substitute insulation system from Bay Insulation of North Carolina, Inc., for $10,233.39.

At 10:00 p.m. on 21 December 2007, Mr. Mauldin sent a fax to Mr. Mettenbrink stating: “We [at] M&M Builders, Inc.[,] have decided to use another product from a local supplier. You need to make arrangements to pick up your material [at] the site.” This communication was the first from M&M stating affirmatively to plaintiff that M&M would actually be returning the Custom Roof. No part of the fax mentioned an oral agreement or a restocking fee.

In recalling the 17 and 21 December 2007 phone calls with Mr. Mauldin, Mr. Mettenbrink later stated in his affidavit:

5. On December 21, 2007,1 had a telephone conference with representatives of M&M to discuss the Simple Saver Roof System with R30 Insulation, the Simple Saver Wall System with R19 Insulation and related goods that had been delivered to them. At no time during that conversation, nor at any other time, did I agree that [plaintiff] would accept a return of the custom fabricated goods. Moreover, I am not authorized to make an agreement to accept return of the custom fabricated goods, as all changes to credit sale contracts must be in writing and signed by an officer of [plaintiff],

Mr. Quinn similarly denied after the phone call that any agreement had been reached regarding a return of the Custom Roof on any terms.

Over the Christmas and New Year’s holiday season, no communication between the parties took place. On 4 January 2008, Mr. Mauldin sent Mr. Mettenbrink another fax:

We [at] M&M Builders, Inc.[,] did not mean to insult your company in any way. The 12/21/07 fax was sent to your company with back-up per our fax machine. You stated that no trucking would be performed until after the first of the year. Our steel erector worked the week of Christmas and needed material that week. Per conversation w/architect for project e-mail, etc.[,] we were able to make the change with your 35% re-stocking charge [at] no cost to the owner.

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Cite This Page — Counsel Stack

Bluebook (online)
698 S.E.2d 516, 207 N.C. App. 79, 2010 N.C. App. LEXIS 1629, Counsel Stack Legal Research, https://law.counselstack.com/opinion/thermal-design-inc-v-mm-builders-inc-ncctapp-2010.