Teng v. Metropolitan Retail Recovery Inc.

851 F. Supp. 61, 1994 U.S. Dist. LEXIS 5972, 1994 WL 172296
CourtDistrict Court, E.D. New York
DecidedApril 21, 1994
DocketCV 93-0293
StatusPublished
Cited by50 cases

This text of 851 F. Supp. 61 (Teng v. Metropolitan Retail Recovery Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Teng v. Metropolitan Retail Recovery Inc., 851 F. Supp. 61, 1994 U.S. Dist. LEXIS 5972, 1994 WL 172296 (E.D.N.Y. 1994).

Opinion

MEMORANDUM DECISION AND ORDER

SPATT, District Judge.

This is an action by a consumer against a corporate debt collection agency, its employ­ees, and their principal, Citibank,. N.A. under the Federal Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. §§ 1692-1692o.

*63 THE TRIAL

The plaintiff RAY TENG (“plaintiff’ or “Teng”) came to the United States in 1980 from Beijing, China. He is a lawful perma­nent resident of the United States. In the early 1980s the plaintiff opened three ac­counts, including a “checking plus” account at Citibank N.A. (“Citibank”). He- also re­ceived a personal loan from Citibank. The plaintiff made payments to Citibank on his various obligations, including covered over­drafts, until 1989. In that year, the plaintiff lost his full-time job and fell behind in his payments to Citibank. At one time he was living with his mother.

Teng testified that he first received a com­munication from the defendant Metropolitan Retail Recovery Inc. (“Met Retail”) “some time in the late fall of 1991” when he was in his mother’s home in Flushing, New York. At that time he owed Citibank approximately $5000. Teng testified that a man identified himself as “Willie Davis of the City Marshal’s office.” This person told him that there was a judgment against him and that he was ready to “pop a lock” on his mother’s apart­ment, remove all the household furniture, put it in storage for thirty days and “auction it off.”- Teng then testified that he was given the 212 telephone number of Met Retail. When Teng called the number he was told that there was a judgment against him and that he had better make the payments due.

Teng then made an arrangement to repay the debt. He paid $1500 on January 16,1992 and $1100 on March 12, 1992, leaving a-bal­ance at that time of $3251.75 as indicated on a Met Retail payment card (Plaintiffs Exh. 3). Teng made two additional payments of $100.00 each on April 15, 1992 and May 23, 1992 and then he stopped making any pay­ments. If the Met Retail payment card is accurate, there would have been a balance of $3051.75 due as of May 23, 1992, together with any interest due and owing, with no payments made by Teng after that date.

JIMMY CHENG is the owner of the New Hunan Taste Chinese Restaurant in Valley Stream, New York. On Thursday, Septem­ber 10, 1992, the plaintiff Ray Teng was an employee at the restaurant but did not work that day. On that date, September 10, 1992, at approximately 5:30 p.m., Cheng received a phone call from someone who asked if Mr. Teng was there. Cheng responded that this was his day off. The caller asked for the plaintiffs home telephone number. The call­er further said that he was calling from a telegram company in Maryland and “Mr. Teng had a family crisis overseas.” Hearing this dire news, Cheng gave the caller the plaintiffs home telephone -number. When Cheng asked the caller for the name of the telegram company, he said “That’s not im­portant.” Cheng hung up, called Mr. Teng and left .a message on his answering device that it “was very important, call me back.”

Apparently an earlier call had been made by a representative of the defendant to the restaurant at 2:22 p.m. The times of this and other telephone calls are set forth in a record of telephone calls made from the de­fendant Met Retail’s office that day (Plain­tiffs Exh. 1). The call referred to above was actually the second call made to the New Hunan Taste Restaurant, which was record­ed as being made at 5:34 p.m. and having a duration of four minutes.

On the same date at 5:46 p.m., Cheng received a second phone call from the same person. The caller said that he would like to call Mr. Teng himself and that there is “real­ly an emergency—a family crisis.”

On that same date, Thursday, September 10, 1992, Teng resided at 287 West Merrick Road in Valley Stream, New York. He testi­fied that he lived at that address since May 1992 and had a listed telephone number. He did not work that day. He returned to his home at 6:00 p.m. and found a message on his answering machine from his employer Cheng saying that there was an “emergency and it was urgent to call him.” He called Cheng who told him that “there was an emergency telegram; the telephone company from Maryland was looking for him; there was a family crisis in Beijing.” Hearing this news, the plaintiff thought the call was relat­ed to his father-in-law who he knew was in a hospital in Beijing at that time, apparently suffering from a serious illness. He told this news about her father to his wife who began to cry. Teng did not know what to do. He and his wife waited for another phone call *64 that never came. Finally at about 6:30 p.m., Teng called the hospital in Beijing where his father-in-law was a patient. He spoke to a nurse who did not know his father-in-law’s condition. He made two calls to Beijing, at 6:37 p.m. and 6:46 p.m. (see Plaintiffs Exh. 5). Finally, his mother-in-law called him from China between 9:00 p.m. and 10:00 p.m. that evening. She told him that his father-­in-law was fine and stable, even though he was still very sick and in the hospital.

Teng further testified that, that same eve­ning, September 10,1992, at about 7:00 p.m., he got a phone call from a man who identi­fied himself as Willie Davis from the City Marshal’s office. This man told him that there was a judgment against him and he was going to “pop a lock” on his apartment and take away his furniture. The man told him to call Met Retail at a 212 telephone number.

Teng then called Met Retail and spoke to a John Sierra who told him there was a judg­ment against him and that he would have to come up with payment in full or the next day the marshal would “pop a lock” and take his furniture. This call was listed in Plaintiffs Exh. 1 at page 5, as having been made at 6:55 p.m.

Teng then consulted attorney Shirley Ga-­jewski. It was ascertained by her office that no judgment was ever rendered against him by Citibank. This was corroborated by the investigatory work of Joseph Chiofalo, a legal assistant for Ms. Gajewski. Chiofalo called Met Retail and spoke to a John Allen who told him the information with regard to the alleged “judgment” against Teng “was not available.” Allen allegedly also referred to a City Marshal picking up Teng’s furniture. Chiofalo then called Citibank, and was re­ferred to its Pelham, New York office and to a “Mrs. Harry” who advised him that there was no judgment filed against him. Chiofalo testified that Citibank fully cooperated with him and assisted in his investigation.

CARLOS ZAPATA, the President and sole owner of the defendant Metropolitan Retad Recovery, Inc. testified that his company was a third debt collection agency. That meant that his agency was .retained only after two prior debt collection agencies were unsuc­cessful in obtaining payment from the debt- or. He and his debt collectors commonly use aliases when communicating with debtors. He himself spot checked his collectors’ calls. Zapata also did some collection work himself and used the alias “John Sierra.” His man­ager is Alexander Soto who used the alias “John Allen.”

Zapata testified that he never heard any­one in his office use the alias of Willie Davis.

Citibank is the major client of Met Retail.

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851 F. Supp. 61, 1994 U.S. Dist. LEXIS 5972, 1994 WL 172296, Counsel Stack Legal Research, https://law.counselstack.com/opinion/teng-v-metropolitan-retail-recovery-inc-nyed-1994.